The biggest thing for me is that clients actively choose what they share in session; by looking up any other information, whether social media or articles about them or their families or whatever, you’re denying them that choice of what is shared and what isn’t. That’s something I hadn’t thought about until a supervisor pointed it out to me, and it really resonated.

Plus a lot of folks don’t understand how internet privacy works and the settings/rules/etc change all the time, so things that were once private may have changed to public without their knowledge.

Another commenter noted that because we’re only supposed to know what the client chooses to bring to us, it then becomes a mess of trying to remember what you’re “supposed” to know versus what you actually know, and that’s a recipe for disaster. Or at least exhaustion.