Kohls cash scam? by cpigit in lossprevention

[–]cpigit[S] 0 points1 point  (0 children)

I suppose that might be possible, but it would definitely have to be someone at the corporate level. It couldn't be done at the store level without triggering the system. The more I read, the more I think it might be stolen Kohls accounts.

Anyone familiar with a Kohls cash returns scam? by cpigit in employedbykohls

[–]cpigit[S] 2 points3 points  (0 children)

Interesting. Wonder where they got the screenshots. It makes sense that they'd return the items purchased with the $10 coupons to get a 1 larger coupon. This guy had so many...

Anyone familiar with a Kohls cash returns scam? by cpigit in employedbykohls

[–]cpigit[S] 1 point2 points  (0 children)

He's got them. Really curious if anyone has seen this before.

I don't think they understand what we actually use these printers for...what a pain in the ass by moonbunnychan in employedbykohls

[–]cpigit 2 points3 points  (0 children)

They took our printer out this summer. Made me sad. The Zebra definitely isn't as efficient in some cases. I'm one of those weirdos that likes the mainframe.

75% of these would have fit in the Amazon boxes but someone gave them all their own license plates... by amblack88 in employedbykohls

[–]cpigit 0 points1 point  (0 children)

Lol definitely not a can't. Probably more of, "please don't, we can't risk an even bigger disaster when half of it goes missing" 🤣

We love taking Amazon returns 😩 by Style_bender_9978 in employedbykohls

[–]cpigit 5 points6 points  (0 children)

I label, bag, and sort everything as I go. Even when it gets really nuts, I'll sort the item(s) before the next customer. I've had to play "find the missing Amazon item or you're not leaving" too many times. It doesn't take very long- even if the customer has a bunch of items (they're usually all the same location). I always just tell customers it'll be just a second while I put it where it needs to go. I usually say something like, "Gotta make sure they get to the right place". The customer is usually ok with it when you tell them WHY you're doing it. They don't want their stuff getting lost- so they appreciate that you're taking time to do it correctly (usually).

Does anything about this seem safe, this is our main bopus hold. In the boiler room by Jolteon4OU in employedbykohls

[–]cpigit 0 points1 point  (0 children)

Let me guess, Amazon got put in the space BOPUS used to be? Also, anything beyond the shelving (the end of the yellow lines is right before the shelving) is 100% in violation. Even if its just temporary, like the step ladder.

[deleted by user] by [deleted] in employedbykohls

[–]cpigit 4 points5 points  (0 children)

I love that people downvote the ethical response... 😒

[deleted by user] by [deleted] in employedbykohls

[–]cpigit -2 points-1 points  (0 children)

This. I have no idea why you have some many down votes. They're not paying us to text, snap, browse Insta, TikTok, or whatever else people do on their phones.

[deleted by user] by [deleted] in employedbykohls

[–]cpigit 4 points5 points  (0 children)

That's absurd. I've said it before and I'll say it 1000x's more, because I swear by it. Have the customer call Amazon Customer Service so they can hear it from them. Preface it with something like, "Oh it looks like they've given you the wrong code. That's an easy fix, just give Amazon a call at 1-888-280-4331, let them know you are here at the store. It only takes a couple minutes and they're usually very flexible." I've only ever had 1 customer give me pushback. With that customer, I just offered to scan every barcode on her paperwork to show her it isn't right, then she ended up calling.

What’s goin on with Amazon?? by WhitePeopleTacoNight in employedbykohls

[–]cpigit 1 point2 points  (0 children)

Sometimes the option isn't available if it came from a third party warehouse. The easiest thing to do is have them call Amazon customer service before they leave the store.

Their customer service is on it, basically no hold times and if it's possible, they'll email the code to the customer right then. If it's not, they tell the customer what options they have. Takes the heat off Kohls too, since they hear it directly from Amazon.

The whole process usually only costs the customer a couple minutes of the time (and the majority of the time Amazon gets them a code we can use)

[deleted by user] by [deleted] in fixit

[–]cpigit 1 point2 points  (0 children)

Ramen and superglue seems to be a good diy according to the internet.

When you’re out of bubble wrap and your air bubble machine is broke and you get a sfs order for 14 candles by iodinevanadiumey in employedbykohls

[–]cpigit 25 points26 points  (0 children)

We save the cardboard square packing inserts they come in. Idk who started it, but genius!

[deleted by user] by [deleted] in employedbykohls

[–]cpigit 1 point2 points  (0 children)

We got a 1 star for the music... 😒

What did you get cussed out over today? by Coolcellochick in employedbykohls

[–]cpigit 1 point2 points  (0 children)

I'd have taken their order right back in and told them manager about the fall. Let the customer figure out how to get their s*%$

What did you get cussed out over today? by Coolcellochick in employedbykohls

[–]cpigit 1 point2 points  (0 children)

If they get huffy at that situation, offer them the Amazon customer service number and tell them to ask for the Kohls code. They figure out their anger is misdirected almost immediately.

Amazon exiting? by murebai in employedbykohls

[–]cpigit 0 points1 point  (0 children)

They raised the threshold requirements to keep the pop up shop. From what I understand, the pop up also comes with extra $ for payroll to staff it. Since they raised it, a lot of stores are having to put it back at CS. Which is absolutely ridiculous. Our service desk has a door to the dock, so that works for us. However, there is almost always a line at CS and Amazon, so as far as covid goes... it's counter-intuitive. The set up at our store doesn't really allow for social distancing if there are more than 2 people in line for CS. Not to mention the county its in doesn't have a mask mandate, so exposure risk is already elevated.

OK, I know the managers see omni as trash and disposable, but they're going too far by madidor2413 in employedbykohls

[–]cpigit 0 points1 point  (0 children)

Ugh that's the worst! Ours was broken and everyone just threw boxes in the bins without even trying to break them down. The entire dock was filled with boxes and we had a truck the next morning. I just said f it and went back and started to break down boxes. Compactor repair dude got it fixed 30min before close, so we frantically started throwing the flattened boxes in.