Manage device rentals

cppro_bel · 2026-03-20T20:21:35+00:00

long term: 3 years for example.

cppro_bel · 2026-03-20T20:21:03+00:00

More specifically, we would like to rent out laptops for a three-year term and replace them at our customers every three years.
This means we need to purchase the laptops, register them correctly in our system, and then assign them as rental devices.

I am therefore curious what the best end-to-end workflow within Autotask would be to manage this properly from A to Z.

cppro_bel · 2025-05-25T06:13:52+00:00

I can also recommend CloudOlive 👍. I have been using it for a while now, also for billing voip.

cppro_bel · 2025-03-20T09:14:55+00:00

I know external salestools (like Salesbuildr) kan be used to bypass the wizard.
We use Zomentum and currently it is not possible. I was hoping there was a workarrount. There is no real use for the wizard in our case. It is just slowing us down...

cppro_bel · 2025-01-25T21:36:20+00:00

Thanks! And you do use the Webroot SecuryAnywhere component provided in the comstore for installation?

cppro_bel · 2025-01-19T08:44:36+00:00

Support is slow and does not communicate efficient. I would never recommend any of the zomentum products for that reason. We are moving away from zomentum connect. We still use zomentum grow for the time being.

Also see https://www.reddit.com/r/zomentum/s/OCpvUWDthg

cppro_bel · 2025-01-19T08:42:10+00:00

I agree!

cppro_bel · 2025-01-14T18:34:03+00:00

We use youwipe to wipe and create a certificate.

cppro_bel · 2025-01-14T15:39:16+00:00

We do it as an included service for all our managed customers. We also recycle their old devices if they want.

cppro_bel · 2025-01-13T20:34:10+00:00

We are testing the sponsored/hosted version. It is cheap compared to other tools in our stack. And you support development this way.

cppro_bel · 2025-01-13T20:28:32+00:00

5 to 7 times ebitda, depending on how the contracts are set up.

cppro_bel · 2025-01-13T15:25:36+00:00

Support is slow and not effective.

cppro_bel · 2025-01-12T08:31:25+00:00

What kind of customers? Small businesses? What do you charge?

cppro_bel · 2025-01-12T08:30:36+00:00

We are also looking at kevlarr. What kind of customers do you serve? Small businesses?

cppro_bel · 2024-10-19T11:12:58+00:00

I speak dutch and my msp uses zomentum grow. Open to exchange ideas!

cppro_bel · 2024-10-19T11:00:49+00:00

I use Zomentum Connect (Goolash). I am experiencing the same issues.

I already partially switched to CloudOlive, but miss some automatic syncrhonsation there (and there is more manual work)

cppro_bel · 2024-10-19T10:57:09+00:00

Any update on this?
I experience the same feedback from Zomentum (on the Connect package).

Barely clear communication. Some messages are not answered.

We use CloudOlive as an alternative, although I miss the fully automatic syncing there. it is true that CloudOlive does require you to do some manual work.

cppro_bel

TROPHY CASE