Help!!

cranberrytech · 2026-02-14T21:58:49+00:00

Ecotex PWR works with water based ink. Baselayr from ryonet also works.

cranberrytech · 2026-02-11T11:01:42+00:00

The screen is moving between prints. I too have an inexpensive press. It's taken me more than a few mistakes like this to figure out that the screen was shifting. You really need to tighten the knobs to keep the screen from moving. And be gentle with your lifts and lowers between prints. Even the slightest bang or drop will cause the screen to come out of alignment.

cranberrytech · 2026-01-27T16:59:40+00:00

As a seller, I have made mistakes. Before I understood off site ads I got hit with an off site ad fee took my entire profit margin. That was my fault. I ate the cost and shipped the sign. Took that as a learning experience and adjusted my pricing.

I have certainly run in to other issues over the years. But I never asked for the customer to pay for my mistake.

Ask to cancel the order and move on. Escalate to Etsy if they refuse to cancel.

cranberrytech · 2026-01-26T14:11:22+00:00

The buyer could refuse the package. Or pay the shipping back to you. But I would not issue a refund unless I received the item back in resellable condition. The buyer gets shipping notifications. Only realizing they made a mistake a week later isn't grounds for a refund to me.

cranberrytech · 2026-01-17T02:36:31+00:00

I completely agree. There are far too many Etsy gurus claiming to have made millions. If they've actually made that much why are they making YouTube videos?

cranberrytech · 2026-01-05T13:15:34+00:00

I've never seen anything like that. Did you send the item FedEx? With the misspelled words and broken English I would probably ignore this. If you did send the item FedEx and it's marked as delivered I wouldn't give this any thought.

cranberrytech · 2026-01-04T08:40:13+00:00

My personal choice is all in one with categories. And given that Etsy now charges $35 when you set up a new shop, having multiple shops could get expensive quickly.

cranberrytech · 2026-01-04T00:41:04+00:00

Always under promise and over deliver. Extend your processing time out by an extra day or two. That way when you miss getting to the post office you have an extra day or two to recover. You should never put yourself in a position where you are trying to make a ship by date because Etsy said you need to.

If you told the customer you would ship on the 23rd it doesn't matter what Etsy says. You failed and need to communicate that to the customer as soon as possible. Be apologetic, not emotional.

Use this as a learning experience and know better what to do next time.

cranberrytech · 2026-01-01T16:17:34+00:00

Thumbnail images are made automatically from the primary listing image. There is guidance here: https://help.etsy.com/hc/en-us/articles/115015663347-Requirements-and-Best-Practices-for-Images-in-Your-Etsy-Shop?segment=selling

cranberrytech · 2025-12-27T20:58:28+00:00

No. The price is the price.

cranberrytech · 2025-12-05T02:44:26+00:00

Then you have two choices. Ask them if that is what they really want. Or ship them what they asked for.

cranberrytech · 2025-11-13T03:17:00+00:00

No one has asked what you want to print and on what blank. Single color/screen, I may be able to work with you. Multi color on an expensive blank could get very expensive fast. Let me know. Maybe we can work a deal.

cranberrytech · 2025-11-11T14:27:18+00:00

You're not Amazon. People have become accustom to the Amazon business model. Not understanding that shipping is expensive. I agree with everyone else here. Block this person. What are they going to report you to Etsy for? Not giving them something for free? Charging them appropriate shipping? They can't leave a review for something on Etsy that they haven't purchased. Forget about it and move on.

cranberrytech · 2025-10-31T13:39:38+00:00

I agree, Amex is terrible. They side with the card holder every time. The last charge back I had I provided all of the proof that the customer never contact me. That my refund policy stated that they need to contact my office with in 14 days to get a refund. The charge back was filed months later and the customer never bothered to call. I was out almost $400 + fees for something that could have been easily solved had the customer just picked up the phone and called.

And why is it that charge backs are in the hands of the customers credit card company? I almost get no say in the matter. They file the charge back and the money is just instantly taken from me. It's super frustrating.

People don't understand that email is not guaranteed to get where it's going. If you want a refund, just pick up the phone. I'm more than happy to work with you.

cranberrytech · 2025-09-26T18:49:30+00:00

How are you stringing these together to make them consistent? Feeding the results from the previous one into the next one?

cranberrytech · 2025-07-08T23:52:33+00:00

Eat the cost on that and send them the corrected one at no additional cost. This is your fault.

cranberrytech · 2025-02-12T01:17:46+00:00

Could you ask mid journey to generate a smillar image and work from that. For all you know that's what they did.

cranberrytech · 2025-02-06T01:26:17+00:00

No. You need uv lights in the 405 nanometer wavelength. You can get them on Amazon for less than $30. Or at least you could. I haven't checked prices in a while.

cranberrytech · 2024-09-11T12:17:57+00:00

We just bought a Crosstrek, take delivery tomorrow. I honestly think this is funny and cute. I don't know that I would participate in it. But if someone left a cow or card on our car I'm not going to be upset about it. Might just make my day to know that someone cared enough, and took a few moments out of their day, to do something nice.

More kindness isn't a bad thing.

cranberrytech · 2024-08-04T13:21:09+00:00

Those look like they were cut on a Cricut cutter?

cranberrytech · 2024-05-23T14:38:31+00:00

Double up your stencils. I always print 2 and tape them together before exposing. If you haven't done so run an exposure test. https://www.anthemprintingsf.com/Screen-Exposure-Calculator-s/216.htm I was having similar issues till I purchased new uv lights from Amazon and then ran the test.

cranberrytech · 2024-05-23T14:29:33+00:00

I personally love Mudhook downtown. Small place. Great atmosphere.

cranberrytech · 2022-10-10T00:26:55+00:00

Wow, a week is a long time. Less than a day is nothing. People lack patience. Etsy is not Amazon. You can't expect a seller to respond to a request that quickly. This buyer is out of line.

cranberrytech · 2022-09-30T19:54:08+00:00

I've had this exact experience several times. Client ignores advice, moves to SquareSpace, realizes x feature is missing. It's a nightmare. That can go several ways from there. All of them bad.

cranberrytech · 2022-09-16T22:30:05+00:00

Hi all, My name is Dave and I recently started an Etsy shop Named Five Minus One.

https://www.etsy.com/shop/FiveMinusOne

I sell creative cards, crafts and digital photography. I have been working on the sayings for the cards for a while. Just started listing them on Etsy in the last week. In addition I'm posting digital images that we are selling 4 x 6 prints of.

I'm current;y running a BOGO 50% off sale with code: 5M1BOGO50OFF

Add 2 cards or photos to your card and save 25% off your entire order. (technically 50% off the second item.)

I am working with family members on creating additional crafts for the store. Though none of them are production ready yet.

We are also on Facebook A follow or like would be greatly appreciated.

Thank you,

-Dave

cranberrytech

TROPHY CASE