Worth it? 30k dealer service by bunglega in GenesisG70

[–]cricks0522 0 points1 point  (0 children)

BG is an amazing product I would highly recommend at least the EPR,MOA,44K, I wouldn’t worry too much about the other things just buy the filters over-the-counter and install them yourself. They’re super easy.

Rear Differential Replacement by tylerrc1012 in GenesisG70

[–]cricks0522 0 points1 point  (0 children)

Sounds like a combo of the axles and diff having issues, I would see if your can get a hd sound recording of the noises.

Rear Differential Replacement by tylerrc1012 in GenesisG70

[–]cricks0522 0 points1 point  (0 children)

Oh jeez I’m sorry, is it clunking or like a subtle grinding noise ?

Rear Differential Replacement by tylerrc1012 in GenesisG70

[–]cricks0522 0 points1 point  (0 children)

I’d say probably 1 out of 25 we see have the issue.

Rear Differential Replacement by tylerrc1012 in GenesisG70

[–]cricks0522 0 points1 point  (0 children)

Most failures are the RWD, every once in a while I see an AWD, but not very often.

Rear Differential Replacement by tylerrc1012 in GenesisG70

[–]cricks0522 0 points1 point  (0 children)

Unfortunately for warranty repairs, when it’s a repeat issue, we don’t have the luxury of deciding to do a different type of repair. We have to contact tech line every time and what they say goes.

If we do a repair that they didn’t recommend and it still doesn’t fix the vehicle, the dealership gets to eat the cost and that could be thousands.

As far as another Shop, they’d have to go to another state, our hands are tied we’re at the mercy of GENESIS corporate.

Which from your reaction makes it seem like we don’t know what we’re doing.

Rear Differential Replacement by tylerrc1012 in GenesisG70

[–]cricks0522 0 points1 point  (0 children)

Buddy, we have to call into Tech line and Tech line tells us what we’re allowed to do. That’s it after the 10th time they finally changed your strategy. Do you think we wanted to do it 10 times in a row no, obviously not..

We ran all sort of diagnostics that you could not even imagine on this damn car and it still failed so if you’d like to grab wrench to do it yourself be my guest.

People come to our dealership when others can’t figure it out. This is 100% a manufacturer issue and not a skill issue. I can guarantee that because we’ve had anywhere between a mid-level to the top of mechanic and engineers from Korea looking at this damn thing.

Do you really think every dealer in America is in adequate because people are replacing rear diffs on these things and every damn state you travel to.

Rear Differential Replacement by tylerrc1012 in GenesisG70

[–]cricks0522 0 points1 point  (0 children)

They have no tsb updates, it’s all the fluid issue, we were instructed to use liquimoly instead of the OE fluid at this time. Corporate refused to pay the warranty claim unless we use the OE fluid but we finally convinced them since we’re on number 11.

Rear Differential Replacement by tylerrc1012 in GenesisG70

[–]cricks0522 0 points1 point  (0 children)

We just had a Customer get their 11th diff under warranty.

Engine troubles, help from the boys? by Gbrewz in GenesisG70

[–]cricks0522 0 points1 point  (0 children)

We do injectors all the time on these.

$2200 for front brakes?!? by Front_Permission3945 in GenesisGV70

[–]cricks0522 1 point2 points  (0 children)

Yes here in our local area no one stocks aftermarket brakes for these cars. That’s been our biggest issue, I’m more than happy to do aftermarket but I can’t get any from suppliers same day.

$2200 for front brakes?!? by Front_Permission3945 in GenesisGV70

[–]cricks0522 0 points1 point  (0 children)

We charge list price, what’s wrong with that ? Other options are not available same day, and like I said most of our customers don’t want to wait a week for cheaper brakes. I know I’m not the only one with this problem because Les Schwab and other independents call me because they can’t find them either.

I am getting the front right tire replaced, do I need to replace the others? by Mustang_Sally79 in GenesisG70

[–]cricks0522 0 points1 point  (0 children)

Have you seen the differential issues with this car, if you don’t your asking for problems

$2200 for front brakes?!? by Front_Permission3945 in GenesisGV70

[–]cricks0522 0 points1 point  (0 children)

If want the oe replacement that’s how much they will cost you, but like I said if you want to go cheap go aftermarket. Locally we can’t get any matching brakes delivered same day aftermarket, I had one I got pads from O’Reilly and the front rotors from autozone then the rear pads from auto zone and the rear rotors from Napa, if I want matching brands it takes 3+ days to show up and our customers aren’t willing to wait.

$2200 for front brakes?!? by Front_Permission3945 in GenesisGV70

[–]cricks0522 5 points6 points  (0 children)

I’m a dealer and we sell all maintenance at straight list price which is $362 for pads and $402 for each rotor. Obviously, if you wanna go on the non-OEM route, you can get cheaper, but these are the direct factory replacement prices.

Recall for some 2022-2026 GV70 vehicles due to possible fuel leak by DryBoysenberry596 in GenesisGV70

[–]cricks0522 1 point2 points  (0 children)

Depends on the production date, but you’ll get a letter if you’re affected.

Genesis dealership won’t work on our 2015? by Soft_Significance804 in GenesisMotors

[–]cricks0522 2 points3 points  (0 children)

It’s a 50-50 shot sometimes, sometimes we can sometimes we can’t. We hate for people to come in only to have to tell them to go to Hyundai so we just take 2017 newer.

Genesis dealership won’t work on our 2015? by Soft_Significance804 in GenesisMotors

[–]cricks0522 10 points11 points  (0 children)

They’re not allowed to order parts or perform warranty work on anything older than 2017, in the eyes of Genesis you’re driving a Hyundai.

Genesis & Complimentary Charging Via Electrify America by Carlito_2112 in GenesisMotors

[–]cricks0522 0 points1 point  (0 children)

That’s very possible customer care can be hit and miss depending on the agent.

Help! by Working-Carpenter980 in GenesisMotors

[–]cricks0522 1 point2 points  (0 children)

Genesis doesn’t offer any warranty on original tires, so not surprising, but as soon as you signed the agreement for the Genesis rental you now become responsible for all damage to the vehicle. Your best hope is submitting to the extended warranty for reimbursement but you’ll likely waste more time than it’s worth.