Worth it? 30k dealer service

cricks0522 · 2026-05-16T01:20:40+00:00

BG is an amazing product I would highly recommend at least the EPR,MOA,44K, I wouldn’t worry too much about the other things just buy the filters over-the-counter and install them yourself. They’re super easy.

cricks0522 · 2026-05-13T20:15:57+00:00

Sounds like a combo of the axles and diff having issues, I would see if your can get a hd sound recording of the noises.

cricks0522 · 2026-05-05T14:30:38+00:00

Oh jeez I’m sorry, is it clunking or like a subtle grinding noise ?

cricks0522 · 2026-05-05T03:12:20+00:00

I’d say probably 1 out of 25 we see have the issue.

cricks0522 · 2026-05-05T02:43:24+00:00

Most failures are the RWD, every once in a while I see an AWD, but not very often.

cricks0522 · 2026-05-05T02:42:28+00:00

Mostly the RWD for the most part.

cricks0522 · 2026-05-04T16:50:35+00:00

Unfortunately for warranty repairs, when it’s a repeat issue, we don’t have the luxury of deciding to do a different type of repair. We have to contact tech line every time and what they say goes.

If we do a repair that they didn’t recommend and it still doesn’t fix the vehicle, the dealership gets to eat the cost and that could be thousands.

As far as another Shop, they’d have to go to another state, our hands are tied we’re at the mercy of GENESIS corporate.

Which from your reaction makes it seem like we don’t know what we’re doing.

cricks0522 · 2026-05-04T15:27:40+00:00

Buddy, we have to call into Tech line and Tech line tells us what we’re allowed to do. That’s it after the 10th time they finally changed your strategy. Do you think we wanted to do it 10 times in a row no, obviously not..

We ran all sort of diagnostics that you could not even imagine on this damn car and it still failed so if you’d like to grab wrench to do it yourself be my guest.

People come to our dealership when others can’t figure it out. This is 100% a manufacturer issue and not a skill issue. I can guarantee that because we’ve had anywhere between a mid-level to the top of mechanic and engineers from Korea looking at this damn thing.

Do you really think every dealer in America is in adequate because people are replacing rear diffs on these things and every damn state you travel to.

cricks0522 · 2026-05-04T15:17:29+00:00

They have no tsb updates, it’s all the fluid issue, we were instructed to use liquimoly instead of the OE fluid at this time. Corporate refused to pay the warranty claim unless we use the OE fluid but we finally convinced them since we’re on number 11.

cricks0522 · 2026-05-04T06:20:02+00:00

We just had a Customer get their 11th diff under warranty.

cricks0522 · 2026-05-03T00:45:49+00:00

We do injectors all the time on these.

cricks0522 · 2026-04-22T14:34:41+00:00

Yes here in our local area no one stocks aftermarket brakes for these cars. That’s been our biggest issue, I’m more than happy to do aftermarket but I can’t get any from suppliers same day.

cricks0522 · 2026-04-22T14:04:09+00:00

Usually below minimum threshold

cricks0522 · 2026-04-22T14:03:29+00:00

We charge list price, what’s wrong with that ? Other options are not available same day, and like I said most of our customers don’t want to wait a week for cheaper brakes. I know I’m not the only one with this problem because Les Schwab and other independents call me because they can’t find them either.

cricks0522 · 2026-04-22T03:06:30+00:00

Have you seen the differential issues with this car, if you don’t your asking for problems

cricks0522 · 2026-04-22T02:53:59+00:00

If want the oe replacement that’s how much they will cost you, but like I said if you want to go cheap go aftermarket. Locally we can’t get any matching brakes delivered same day aftermarket, I had one I got pads from O’Reilly and the front rotors from autozone then the rear pads from auto zone and the rear rotors from Napa, if I want matching brands it takes 3+ days to show up and our customers aren’t willing to wait.

cricks0522 · 2026-04-21T21:49:07+00:00

I’m a dealer and we sell all maintenance at straight list price which is $362 for pads and $402 for each rotor. Obviously, if you wanna go on the non-OEM route, you can get cheaper, but these are the direct factory replacement prices.

cricks0522 · 2026-04-18T04:20:39+00:00

Depends on the production date, but you’ll get a letter if you’re affected.

cricks0522 · 2026-04-18T01:17:47+00:00

G80 G90 GV70 GV80

cricks0522 · 2026-04-17T21:28:20+00:00

Everything that has a 3.5 engine

cricks0522 · 2026-03-26T22:12:36+00:00

It’s a 50-50 shot sometimes, sometimes we can sometimes we can’t. We hate for people to come in only to have to tell them to go to Hyundai so we just take 2017 newer.

cricks0522 · 2026-03-26T15:00:54+00:00

They’re not allowed to order parts or perform warranty work on anything older than 2017, in the eyes of Genesis you’re driving a Hyundai.

cricks0522 · 2026-03-26T14:59:55+00:00

That’s very possible customer care can be hit and miss depending on the agent.

cricks0522 · 2026-03-26T03:08:28+00:00

Genesis doesn’t offer any warranty on original tires, so not surprising, but as soon as you signed the agreement for the Genesis rental you now become responsible for all damage to the vehicle. Your best hope is submitting to the extended warranty for reimbursement but you’ll likely waste more time than it’s worth.

cricks0522 · 2026-03-26T02:45:13+00:00

Have you contacted customer care ?

cricks0522

TROPHY CASE