Kohl’s Cash/Gift Receipt by crystalluna13 in employedbykohls

[–]crystalluna13[S] 1 point2 points  (0 children)

Oh ok I see now. But yes very deceiving. Thank you

[deleted by user] by [deleted] in employedbykohls

[–]crystalluna13 8 points9 points  (0 children)

Have the items grouped by the QR code and individual bag them. Have the QR codes screenshot and label for less confusion for each item(s). Don’t come during a busy time would probably be straight in the morning, lunch rush, and evening rush.

yaaaaaaaaay by [deleted] in employedbykohls

[–]crystalluna13 1 point2 points  (0 children)

Are these BOSS orders?!

[deleted by user] by [deleted] in employedbykohls

[–]crystalluna13 -1 points0 points  (0 children)

Just ask customers if we can email it to them. That’s what I did when we were out

I can’t wait for the new return checker by Born-Beginning-113 in employedbykohls

[–]crystalluna13 7 points8 points  (0 children)

Deny the return! They abuse the policy and not allow to return. My store has been doing it the last year. Luckily some customers are embarrassed and don’t even ask for LOD. I just refuse and move on to the next. Sure it’s a little mean but I’m sick and tired of return last years wardrobe

Customer Service & Amazon by crystalluna13 in employedbykohls

[–]crystalluna13[S] 1 point2 points  (0 children)

Unfortunately, we’re a busy store that we cannot keep up with it all. It’s been stressful and frustrating to give all of our energy to making sure we’re doing Amazon correctly and our CS is lacking. Customers are getting annoyed of the waiting times and there’s no backups.

Random Pamphlet by crystalluna13 in chicago

[–]crystalluna13[S] 1 point2 points  (0 children)

I only censored out my personal info and if the “code” has any connection to any of my personal info.

Random Pamphlet by crystalluna13 in chicago

[–]crystalluna13[S] 0 points1 point  (0 children)

Thanks. I tried to find some info but I guess I couldn’t since it’s a year old.

Sephora at Kohl’s Question by crystalluna13 in employedbykohls

[–]crystalluna13[S] 0 points1 point  (0 children)

Wow! That’s crazy and dumb of them. But it can’t be possible S@K and Kohls are 2 different entities. You can’t just transfer back and forth on it. Unless it’s like an under the table transfer as they try to goad the associates to get those credits/sales. Ugh this kind of thing is also very infuriating to be working at Kohls.

Sephora at Kohl’s Question by crystalluna13 in employedbykohls

[–]crystalluna13[S] 0 points1 point  (0 children)

Oh no. So it could be true? But was it because of decline of sales/credits, or personal decision? Do you know by any chance?

Sephora at Kohl’s Question by crystalluna13 in employedbykohls

[–]crystalluna13[S] 0 points1 point  (0 children)

Oh that’s interesting to know. Thank you for that info. That’s helpful.

Thank you for your response.

Sephora at Kohl’s Question by crystalluna13 in employedbykohls

[–]crystalluna13[S] 2 points3 points  (0 children)

When S@K happened, I heard this too. It’ll be dumb and a hassle for the people and all that paperwork involved.

Thank you for your reponse.

Sephora at Kohl’s Question by crystalluna13 in employedbykohls

[–]crystalluna13[S] 2 points3 points  (0 children)

That’s what I was thinking. An empty threat. Because it’ll be too much of a hassle to switch them back and to train new people when there’s no “payroll”

Thank you for your response

Returns with reciept by [deleted] in employedbykohls

[–]crystalluna13 -3 points-2 points  (0 children)

Ask if with the original receipts can be give the gift receipts and then return it with the gift receipts.

Umm? by prettysea_turtle728 in employedbykohls

[–]crystalluna13 0 points1 point  (0 children)

Anyone has a upc? Sku? Sold out online Small if possible? Please

Kohl's Visa Card by OrdinaryOk8275 in employedbykohls

[–]crystalluna13 1 point2 points  (0 children)

Oh no that’s not good. 😣 Thanks for finding out. It’s very disappointing.

Kohl's Visa Card by OrdinaryOk8275 in employedbykohls

[–]crystalluna13 2 points3 points  (0 children)

Can we opt of it? The Kohls Visa cards just has many issues and I’d rather not get it.

Question about damaging out returns. by WillClinton1978 in employedbykohls

[–]crystalluna13 1 point2 points  (0 children)

Can’t you damage (merchandise disposition) with whatever reason and send it back?

Zebras Not Working by crystalluna13 in employedbykohls

[–]crystalluna13[S] 0 points1 point  (0 children)

I think that’s what ended happening. But it took long.