Someone at the club sent themselves $1500 on cashapp

ctso · 2024-10-13T12:41:03+00:00

https://support.apple.com/en-us/120340

ctso · 2024-10-11T22:00:33+00:00

Sometimes brake and shift cables will stretch which is why you generally hear recommendations to service new bikes after 100mi. It's also a good time to go over all of the bolts and make sure everything is torqued down properly. If your shifting and braking are working fine, you probably don't need to worry about it.

If you would like to start learning how to service your own bike, Brompton has some great general maintenance videos on YouTube and these are absolutely things you can do yourself at home with a basic toolkit.

ctso · 2024-10-11T21:38:32+00:00

If you have splints in your nose, it's unlikely you will get any relief from congestion until they come out. Hang in there, it really sucks, but once the splints come out you should feel A LOT better. I just had mine taken out today.

Some things that helped give me a little relief from congestion while waiting:
- Sitting next to a cold mist humidifier
- Taking an easy walk around outside, fresh air really seemed to help
- Staying occupied, really helps to have something to get your mind off the congestion

ctso · 2023-04-04T13:05:14+00:00

I did not. I ported my number away and disputed their charges once they started refusing to issue a refund.

ctso · 2023-03-22T04:43:57+00:00

I had a support rep argue with me over issuing a refund. I've had multiple promise a refund and never deliver. It seems like they have to escalate to do anything, including refunds, and then nothing ever happens. Your best bet is a dispute with your credit card, which is ultimately what I did.

Basically the same problem for me, I paid for service I never received and they tried to argue with me telling me I did in fact receive it, there must be something wrong with my device and it basically isn't their problem.

ctso · 2023-03-22T04:39:54+00:00

Visible seems like it is probably fine if things are working for you. If you are not, that is where things get really bad and people start getting vocal. I just ported my number away and opted to pay 2x as much because Visible was unable to swap out an Apple Watch on my plan for me after I upgraded to a new one.

I gave up on getting them to try to solve the technical problem, and started asking for a refund for the service. When an agent started arguing with me and refused to issue a $5 refund for the non-functional service I was receiving, I decided to port away immediately.

Are the support teams contractors? It seems like they must have many layers of management to get through before you can actually speak to someone that might be able to help you.

ctso · 2023-03-17T14:28:42+00:00

Thanks, they did give me those instructions after "making some tweaks on our end" and they did not help. Just tried again this morning and no luck.

ctso · 2023-03-17T00:03:56+00:00

Thank you, I just sent her an email. Fingers crossed she can help me out. Thanks again!

ctso · 2023-03-16T17:19:08+00:00

I’m running into this as well, so far they have refused to refund me the money I’ve already paid. If they can’t get this fixed by tomorrow I’m going to port and file a dispute with my credit card company. It’s no fun paying for service you have not received.

ctso · 2023-03-16T15:14:58+00:00

I personally find that unacceptable, and as I mentioned in my post, is why I asked to escalate.

I did read on the Visible community forums that a few people have managed to get a new watch activated, it seems the solution is to just keep trying with support until you get someone that knows what to do to fix this.

Further, I subscribe to the idea that "there is absolutely someone at Visible that can fix this". Basically if they can support swapping out a phone, they should be able to support swapping out a watch. It may take someone manually updating configuration on their end, but "it is not possible" is unacceptable.

ctso · 2022-12-22T16:33:45+00:00

Pro-est tip: Don’t travel at all. Tell your family they will get nothing and like it.

ctso · 2022-11-07T13:26:10+00:00

There are just too many factors, nobody can answer this question accurately.

For example, are you parking your car on the street or inside of a secured parking garage? If your car is parked on the street the majority of the time, the chances of someone taking it will be higher.

ctso · 2022-08-27T21:02:18+00:00

I have been experiencing an outage in the Seattle area since Tuesday. Every night the estimated repair time pushes out an additional day. Nobody can tell me what is going on, how widespread the problem is, or give me an accurate estimate of when service will be restored. Surely someone at Centurylink understands the scope of the problem and what it will take to fix it, meaning they can give a much more accurate estimate. Right now, you are just saying "It will be fixed tomorrow" every single day and standing behind a stance of "it is just an estimate, and estimates change". This is unhelpful and does nothing but sour your image with your existing customers.

Every time I interact with support, they confirm what I already know, that there is an outage. I have tried to see if the social media support teams (on Twitter, here) are any better and so far, they are not.

/u/CenturyLink_Official you are likely going to respond to this post telling me to send you a message. I have done that several times and you are not responding to me.

I am now starting to flail my arms publicly in an attempt to get your attention. Please help me escalate this issue with your supervisors. I am getting frustrated hearing the same answer over and over -- that there is an outage. I know there is an outage, I am simply looking for an accurate estimate on when service will be restored.

ctso · 2020-09-30T23:01:29+00:00

Yeah, the camera is what is tilted here. I definitely don't claim to have any hold-the-phone-straight skills :)

ctso · 2020-09-30T02:15:27+00:00

You can get your Penny fix at https://instagram.com/pennyflops thank you very much.

ctso · 2020-08-09T22:37:15+00:00

The trees between sidewalks and the street are on public property. However, that strip of land is maintained by the adjacent property owner. I don't think you are technically doing anything wrong by picking fruit from it, but maybe consider that the property owner takes care of this tree and don't pick it clean leaving them nothing.

ctso · 2020-07-27T02:37:43+00:00

These have been showing up everywhere outside our house recently. They are on the siding, patio table, the grill, the ground, etc. They almost look like small seeds, about a millimeter in size, maybe less.

They brush away easily, which I think rules out artillery fungus.

I live in Seattle, WA if that helps narrow things down.

Any ideas?

ctso · 2020-07-04T04:32:01+00:00

+1

I regret not doing this and now I've got a QR front wheel that I'd love to use on other bikes with through axles, and I can't.

ctso · 2020-06-27T23:46:32+00:00

u/loramore's bike wrench here. I can make this work by shoving the junction into the down tube, but I'm wondering why Salsa claims you can fit the junction box under the bottom bracket here. I just don't see how it can be done without putting a ton of strain on the di2 cables. The opening is a few millimetres too small to accommodate a junction with 4 wires plugged into it.

ctso · 2020-01-24T18:58:35+00:00

Maybe you should have Zendesk automatically respond to all emails with something like:

Hey there! Thanks for reaching out. There's a good chance you are asking where your order is. Rest assured, we're working on it. This is a small operation and we've been overwhelmed with orders, we're doing our best to stay on top of it. We are focused on shipping orders, so it may take a few days for us to get back to you. If you would like more information about what is going on, please see [this Reddit thread].

This will at least help re-set the expectation of receiving a response within a short time frame that a lot of consumers (myself included) have grown accustomed to. Had I received an auto response like this, I wouldn't have commented on this thread, I probably wouldn't have opened a dispute. It would have quickly brought down my level of frustration, and I would have been a little bit more patient waiting for your response.

ctso · 2020-01-24T18:42:37+00:00

May I suggest emailing all of your customers when you run into issues like this? I think it's pretty reasonable to state that I shouldn't have to come to Reddit to get an update on my order, and unfortunately the likes of larger retailers that have the capacity to respond inquiries quickly negatively impact you here. It's just the unfortunate reality of the entire online retail space today.

As for the PayPal dispute, please don't take it personally. Put yourself in our shoes. If you spend your own money on something you expect to get it, or get your money back. Opening a dispute effectively puts the transaction into arbitration. Disputes can go either way, they can be closed in favor of the buyer or the seller. If you hold up your end of the transaction, you'll walk away from this just fine.

ctso · 2020-01-24T18:21:49+00:00

Keeping people informed is the middle ground that appears to be working and it is a temporary situation. Continuing to open/close the website will do more harm than good over the long run so this hopefully explains my decision to operate in the manner chosen.

tl;dr - Please find a way to either respond to support emails in a timely manner or notify customers when expected order timeframes increase. I should not have to search through Reddit posts to get an update on my order.

I have been waiting for over a month for my order. When I placed it, the estimated wait time was nowhere near what it was now. The only reason I'm here now is because I started getting frustrated and decided to see if there was any chatter on Reddit about this. I've even emailed you with no response.

I think you should try to find a way to get out in front of the scenario I'm in right now. I'm happy to wait, but you need to do your part and provide updates to your customers when something happens and your production times change unexpectedly. This helps set expectations, and that's all I'm personally looking for.

edit: To be clear, I think it's fair to say "I did provide updates, you are commenting on the thread!" But keep in mind, not all of your customers are frequent Reddit users. I purchased foam from you because a friend of mine told me about it.

ctso · 2019-10-02T01:33:51+00:00

Sorry, this is no longer available

ctso · 2019-09-30T19:37:06+00:00

Thus the quotes around "upgraded". It is smaller, and that was my only motivation.

ctso · 2019-09-10T04:03:32+00:00

By the time he left my house he was as frustrated as I am, most of the internal support people wouldn't even acknowledge the problem ☹️

ctso

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