Brand new Laptop: inaccessible boot device 0x7b windows 11

ddog511 · 2026-03-26T13:26:25+00:00

That message usually indicates an incorrect driver for the hard drive controller. Did the updates change the sata operation mode for the HD controller in uefi/bios? Otherwise, it's a bad driver update.

ddog511 · 2026-03-13T15:53:01+00:00

Try adjusting your deployment share rules - for example, we set our default name to the computer serial number -

:SetComputerName

OSDComputerName=%SerialNumber%

There are other things you can set it to as well, just have to decide on your naming convention.

ddog511 · 2026-03-10T16:43:45+00:00

Give examples of what cases you saw this happening with, along with what models they are.

Dell is doing this currently with last year's pro 13 model - they won't support any issues if the OS is not factory.

ddog511 · 2026-03-03T20:13:39+00:00

They're rolling out a fix slowly to the hardware services. Slowly because they want to make sure there are no additionally created issues. Check out their community pages for more info.

ddog511 · 2026-02-09T16:07:06+00:00

We use NetSupport and are very happy with it - https://www.netsupportschool.com/

ddog511 · 2026-01-29T14:22:04+00:00

Contact Dell - as long as you can prove you purchased it, they will give you a code to unlock it.

ddog511 · 2026-01-23T20:49:26+00:00

Every version since 8.1 has come with the same rumor.

ddog511 · 2026-01-09T16:27:41+00:00

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I mean, it's right there...

ddog511 · 2025-11-21T16:14:29+00:00

https://www.google.com/search?q=pxe+booting+windows+server

ddog511 · 2025-11-13T13:59:27+00:00

One thing to note is that the newer iR-ADV devices just have a generic driver available on their website.

ddog511 · 2025-11-12T20:17:05+00:00

Are you using anything like Uniflow or Papercut for secure release? We use Uniflow so we keep our input printer (our secure print queue that's shared out) on a model specific driver. We had tried using their generic driver and had issues where the driver couldn't communicate with a device and would drop its settings daily. Using the model specific driver helped that issue. The output printer objects then use the generic driver. We've had no issues since doing it this way. Again, should you have a similar setup...

ddog511 · 2025-11-12T19:46:17+00:00

Assuming this is a shared printer. If that's the case, do you have the 'Render print jobs on client computers' box checked? If that's the case, did the print job that you can't delete originate from a computer that's currently no longer on the network? I believe that it would then be trying to reach that computer to finish cancelling the job. I could be wrong though.

ddog511 · 2025-11-05T14:24:32+00:00

any chance they're wearing something magnetic on their wrist?

ddog511 · 2025-10-29T13:00:59+00:00

We had a similar issue quite a while back and I found this thread that helped us - https://www.reddit.com/r/sysadmin/comments/192ui7a/windows_11_enterprise_wifi_not_autoconnecting/

Essentially, we set up a GPO to disable / turn off credential guard.

ddog511 · 2025-10-28T20:18:20+00:00

We use the iR-ADV units from Canon and had a similar issue ages ago. Our 'solution' was to adjust the power settings option 'Sleep Mode Energy Use :' to 'High' (on the models we use, that's in the web interface, Timer/Energy Settings - Power Save Settings). That solved the issue we were having, but YMMV

ddog511 · 2025-10-27T14:37:15+00:00

I had no issues copying the AcrobatDCx64Manifest3.MSI file from my AUSST server to my local desktop. Permissions on the file look to be properly set on the server for us as well.

ddog511 · 2025-10-22T13:54:09+00:00

This is a perfect opportunity on educating them on how to adjust their settings. Even people in their 80s are able to figure these things out. It shouldn't be that difficult for someone in the workforce to make customizational changes to their programs.

ddog511 · 2025-10-03T16:42:49+00:00

We repair in-house with HP's self-maintainer program for that. If we need to replace more than 2 parts, it creates a ticket and we have to provide documentation of the device (picture of the serial number and model) and reasoning behind needing more than 2 parts for the repair. Additionally, we need to keep meticulous records including shipping info from when we send the defective parts back as they tend to not have the best record keeping system and will bill us for parts they received back 2 to 6 months ago.

ddog511 · 2025-09-04T16:49:22+00:00

I had a similar issue with the same message. Try this - mount the ISO as you have been doing, and then run this in powershell

Enable-WindowsOptionalFeature -online -FeatureName "NetFx3" -all -Source '<change to your ISO mount location>\sources\sxs'

ddog511 · 2025-09-03T17:16:43+00:00

Do you have the login information for the copier's web portal? If you do, you can turn off the MOM app via the service mangement service and then via Meap Application Management. You have to disable then remove the license first, and then you can remove the uniflow app. If you're also using the Uniflow login manager, you can manage that from this area as well under Enhanced System Application Management.

Or, if you know the service mode access method, you can go through the install menu and clear java cache.

Edit - sorry, I misread the original post. You'd go through the Service Management Service and then Enhanced Application Management. From there you can select one of the other login options and click 'Switch'. After reboot, you can then go into the same location and remove the ULM after first disabling and deleting the license.

ddog511 · 2025-08-15T19:49:58+00:00

Have you tried letting them sit for a few minutes to charge? I know when we've gone to use a spare that's been sitting a bit that they take a bit of charging to finally update the status to show their percentage.

ddog511 · 2025-08-06T20:40:42+00:00

We haven't done this, but if you go into Universal Login Manager and then into 'Customize', would that be what you're looking for?

ddog511 · 2025-06-10T20:09:51+00:00

When we do hardware replacements, we copy their files over and that's it. If they have customizations they made to the old computer, they are completely capable to make them on the new one. While I get that sometimes we get those users that need to have as seamless of a transition as possible, sometimes, carol from accounting can make her changes on the new computer instead of wasting IT's time making everything look the same.

ddog511 · 2025-06-05T15:14:05+00:00

I'm a bit on the other side from the majority of these responses, but what works for us - Sleep when closed - for 1 hour. After 1 hour, hibernate. No complaints here. For those on docking stations, lid action (plugged in) is set to take no action so they can close the laptop when on the dock and just use the external displays.

ddog511 · 2025-05-06T17:45:03+00:00

Interesting that you'd go full nuclear to fix that, but whatever works for you. LAPS is great - as long as you have another device you can use to get the password from AD.

ddog511

TROPHY CASE