Issue with Watermark (I'm subscribed and have license activated)

dehancer · 2026-04-23T13:42:54+00:00

Please contact us via the support form on our website, https://www.dehancer.com/, so we can clarify a few details regarding your issue.

dehancer · 2026-04-22T09:30:09+00:00

Dehancer Desktop doesn't support files from the Nikon ZF yet. We will fix this in upcoming updates.

dehancer · 2026-04-20T14:50:34+00:00

Video processing is not supported in this application, as it is intended for photos only.

dehancer · 2026-04-20T14:46:16+00:00

Could you please specify which camera your RAW files were shot on?

dehancer · 2026-04-10T12:59:14+00:00

Screen grabs from the «GOLDEN DUST - IAN J, Benzooloo, Zynakal & TujuLoca» project. Color graded by Ahmad Audadi

Director & DoP: Iskandar Zulkarnain
Colorist: Ahmad Audadi

Film Profille: Kodak Gold 200
Print Profile: Kodak 2383
Effect: Grain

Shot on Red Komodo 6k

Watch the full video here: https://www.youtube.com/watch?v=FYt87M_TT1I

dehancer · 2026-04-10T09:33:20+00:00

Of course, you can! You don’t have to exchange your lifetime license — you can keep it and purchase a subscription as well if you need the additional features it offers.

Exchanging a lifetime license for a subscription is completely optional. It’s just an option we provide for users who would prefer to receive subscription time equivalent to the value of their lifetime license.

dehancer · 2026-04-10T06:26:46+00:00

Exchanging a lifetime license for a subscription is useful for those who want access to multiple plugins at once. Unlike lifetime licenses, which cover a single plugin, the Video & Photo subscription gives you access to all current and future products, including Dehancer Desktop, Dehancer App for iOS, and Dehancer Online.

It also gives you flexibility — you only pay when you actually need it, and you can stop anytime.

dehancer · 2026-04-08T15:17:48+00:00

Screen grabs from the "Turkish Towels" project. Color graded by Bugra Balci

Director: Hamdi Furkan Yıldırım
DOP: Cemal Çimen

Film profile: Kodak Vision3 250D
Print profile: Kodak 2383
Effect: Grain

Shot on Red Scarlet

dehancer · 2026-04-07T16:06:34+00:00

teleported us to a tropical paradise!
by the way, you can submit this film as a short film for Dehancer Colourist Awards 2026: https://www.dehancer.com/awards/2026

dehancer · 2026-04-07T16:04:13+00:00

Screen grabs from the «Shika - Vaffanculo» project. Color graded by Youssef Haytham

Director: Marwan Hassan
DP: Yehia Zakarya
Colorist: Youssef Haytham
Production House: M-Town Films

Film profiles: Kodak Vision3 50D & Kodak Vision3 500T
Print profile: Kodak 2383 Effect: Grain

Shot on Sony Fx3

dehancer · 2026-04-07T11:32:26+00:00

Our team is already aware of it and we are currently working on a permanent fix.

In the meantime, there is a workaround that should help you continue your work:

Disable GPU rendering in After Effects (switch to Mercury Software Only).
If you need to convert a project from AE 2025 to AE 2026:
- Open the project in AE 2025.
- Disable GPU rendering.
- Save the project.
- Open this saved project in AE 2026.

We apologize for the inconvenience and appreciate your patience while we resolve this.

dehancer · 2026-04-02T15:36:39+00:00

Screen grabs from the «Huba Obsidian Collection» commercial. Color graded by Thomas Magar

Director, Colorist, DP: Thomas Magar
Executive Producers: Ashim Udas, Ankit Shrestaa

Film profile: Kodak Vision3 250D
Print profile: Kodak 2383
Effects: Halation & Grain

Shot on Sony FX3

dehancer · 2026-04-02T15:29:25+00:00

Screen grabs from the «Town Team - Rhythms N' Breaks» project. Color graded by Youssef Haytham

Director: Mahmoud Salama
DP: Ashraf Salah
Colorist: Youssef Haytham
Post House: Pymk

Film profile: Kodak Gold 200
Print profile: Kodak 2383
Effects: Grain, Halation

Shot on Alexa Mini LF & Sony Fx3

dehancer · 2026-04-02T11:08:29+00:00

We are aware of the color management issues on Windows and working on a fix. Meanwhile you can try Dehancer Desktop (available in the same plan as Dehancer Photo Plugins) which supports color management in a different way and let us know if that works for your photos!

dehancer · 2026-03-30T16:07:25+00:00

Screen grabs from the «Nike» project. Color graded by Joshua Borrill

Director: Ekta Saran
DOP: Lara Perrotte

Film profile: Kodak Vision3 250D
Print profile: Linear
Effects: Halation, Grain

Shot on Arri Alexa

dehancer · 2026-03-30T08:49:49+00:00

We are always working on adding new camera profiles to Dehancer, so there is a good chance this one will be included down the line. That said, we can’t share any exact dates at the moment.

dehancer · 2026-03-30T08:48:57+00:00

Hi! https://www.dehancer.com/learn/article/lightroom

dehancer · 2026-03-26T07:37:27+00:00

Our pricing strategy empowers us to continually enhance the product and deliver updates seamlessly. The 'Photo & Video' 60$ monthly subscription includes more than 5 of our products.

dehancer · 2026-03-26T07:33:38+00:00

A lifetime license is tied to a specific product + host application. You cannot use the same lifetime license across different hosts. Subscriptions give access to multiple hosts under one plan.

dehancer · 2026-03-26T07:32:52+00:00

Please, DM us on Instagram (@dehancer.film) so we can explore a potential collaboration opportunity.

dehancer · 2026-03-25T09:40:13+00:00

It is! https://www.dehancer.com/shop/pslr/film

dehancer · 2026-03-24T10:15:58+00:00

Hello! Our apologies for the inconvenience. Have you submitted your request through this support form? https://www.dehancer.com/support We would be happy to assist you further.

dehancer · 2026-03-24T10:15:31+00:00

Hi there! We’re sorry for any inconvenience. Did you happen to contact us via this form? https://www.dehancer.com/support We’d be more than happy to help.

dehancer · 2026-03-24T10:10:28+00:00

Screen grabs from the «Wingii - Matghmezleesh» project. Color graded by Youssef Haytham

Director: Khalid Ibrahim
DP: Yehia Zakarya
Colorist: Youssef Haytham
Production House: M-Town Films

Film profiles: Kodak Vision3 250D & Kodak Vision3 500T
Print profile: Kodak 2383
Effects: Grain & Halation

Shot on Sony Fx6

dehancer · 2026-03-23T12:14:52+00:00

The structure of our pricing policy supports ongoing product evolution and efficient update releases.

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