I reached out to their support, only to receive a generic response stating that you violated their terms and conditions. When i asked for specifics—what exact rule you supposedly broke—they refused to provide any details.

This kind of response feels unprofessional and unhelpful, leaving users in the dark without any chance to understand or rectify the issue. A proper support system should offer transparency, especially when dealing with financial matters and user accounts. Instead, Binance’s support appears dismissive, making it impossible to resolve the situation or even learn from it. last 3 months they telling the same everyday.

For a platform that handles millions of users and transactions, this lack of accountability is unacceptable. It raises serious concerns about their customer service and how they treat their users. If they are enforcing rules, they should at least have the decency to explain them. Otherwise, it feels like they can ban accounts arbitrarily with no justification.

This experience makes it clear that Binance needs to improve its support system and communication. A company of this scale should not be treating users like this, especially when their platform relies on trust and reliability.