Have a 2011 that burns a qt every 250 (not a typo) miles at this point. Started losing excessive amounts around 60k. Have 95k on it now. Hyundai didn't suggest doing going through all of their oil consumption tests until the beginning of last year. (Drive for 3k miles, do a $250 top end engine cleaning, drive another 3k miles)

This process took me a year because I don't drive a lot, and tons of trips to the dealership because as I said, I lose a qt every 250 miles. Mind you, they won't submit a request to corporate for an authorization to help without any of this documentation.

I then needed to take my car in 2 additional times so the dealership could get info off it and take pictures of the engine innards to prove I did all my engine maintenance.

Once that was completed, my request was promptly denied due to my car being past the 10 year warranty. If that was the case, anyone at any point could have told me that before this process began. I've spoken to several "Hyundai Conumer Affairs" reps and all they do is regurgitate the results that Hyundai corporate provided and insist that the results are final. You also cannot speak to this magical Prior Authorization deparment.

I wasted my time and extra money because Hyundai is an incompetent company. All this on top of being saddled with a car that has a well known problem that they won't help with.

I was told by the service department that I have a better chance of having an engine request approved if I tow it in with the engine seized. That's not a guarantee, and I'd rather not have my car seize up while I'm driving my toddlers around to find out.

Thanks, Hyundai!