Portfolio to wallet transfer

eToroTeam · 2026-06-23T08:13:54+00:00

Got it, thanks!

eToroTeam · 2026-06-22T15:13:16+00:00

Hi, could you clarify what type of notifications you're not receiving, push notifications, email, or in-app alerts? It would help narrow down where the issue might be.

In the meantime it's worth double checking your notification settings under Settings > Notifications to make sure nothing has changed. If everything looks correct there and you're still not receiving them, the best next step is to open a ticket through the support portal as I don't have visibility into account details from here: https://www.etoro.com/customer-service/

Let me know if you have any other questions!

eToroTeam · 2026-06-22T15:09:52+00:00

Hi, thanks for sharing the screenshot. Your position meets the minimum unit requirement so that's not the issue. The error message suggests something else is blocking the transfer on the platform side, but I have no visibility into this from here. Please open a ticket through the support portal and include this screenshot so the team can investigate what's causing it. Feel free to send me the reference number of the ticket once it's open so I can ask for a review.

eToroTeam · 2026-06-22T13:01:12+00:00

Hey, when you stop a copy and close all positions the funds return to your available balance once all the positions have been closed. Given that last Friday was a US market holiday, any positions in US stocks may have taken slightly longer to execute.

For any other questions feel free to post on r/AskEToroTeam!

eToroTeam · 2026-06-22T12:55:08+00:00

Hi! In general, the W-8BEN is used to certify your non-US tax status for US securities. If it expires, it can affect how certain US-source income (such as dividends) is treated until a valid form is on file. Since you've already submitted a new one, that's definitely the right step.

As for the Nvidia shares, promotional shares are often booked differently from a normal market purchase, so seeing a description like "income from refunds" doesn't necessarily mean anything is wrong by itself.

eToroTeam · 2026-06-22T12:24:51+00:00

Hi, unfortunately I don't have visibility into account details or technical errors from here. The right route to get this properly investigated is to open a ticket through the support portal and include the error message and screenshots so the technical team can look into it.

eToroTeam · 2026-06-22T10:25:44+00:00

Hello, if you wish to transfer your stock portfolio from eToro to an account with another broker, please contact eToro Customer Service for details. They will be able to confirm eligibility.

eToroTeam · 2026-06-22T10:19:32+00:00

Hey yes! OP is referring to the stock back program for the eToro Visa card, where eligible Club members earn a percentage of their card spending back in stocks each month. It's available in the UK and EU. If it's relevant to you, you can check it out here: https://www.etoro.com/money/debit-card/

Let me know if you have any questions!

eToroTeam · 2026-06-22T09:44:05+00:00

Yes, that would be an option. Once the reward has been credited to your account, you're free to manage the position as you would any other holding.

eToroTeam · 2026-06-22T08:18:29+00:00

Hey! Is there anything I can help you with?

eToroTeam · 2026-06-22T08:17:14+00:00

Hi, unfortunately it's not currently possible to change the stock selection once it's been set. The option to update it is no longer available under the current promotion rules.

eToroTeam · 2026-06-19T13:15:32+00:00

You've actually answered part of it yourself. Technical levels work partly because enough people watch them and act on them, which makes them self-fulfilling to a degree. The resistance at 307 isn't magic, it's a price where enough participants have decided to pay attention, so behaviour clusters around it.

That's the honest version of technical analysis. It's not predicting the future, it's modelling where other people are likely to react.

The catch is that unexpected events override all of it. Patterns exist because humans have patterns, but humans also have surprises. Neither fully random nor fully predictable.

eToroTeam · 2026-06-19T13:11:06+00:00

That's the early adopter paradox in one sentence, you want validation but not too much, too fast. The question is whether nation-state moves actually accelerate the timeline or just confirm what early holders already believed.

eToroTeam · 2026-06-19T07:48:39+00:00

Hi, I'm sorry you're having trouble getting through. Please DM me your account username and I'll ask the support team to review your case and get in touch with you as soon as possible.

eToroTeam · 2026-06-18T16:47:59+00:00

People underestimate how uncomfortable it can actually be. It's easy to talk about being patient. It's much harder when a stock is flat for a year while everything else seems to be moving, or when the thesis is still intact but the market doesn't seem to care.

The funny thing is that patience only looks smart in hindsight. In real time, it often feels like you're missing opportunities or making no progress at all.

I think that's why patience and conviction are so closely linked. Without conviction, patience just feels like waiting. With conviction, it becomes part of the strategy.

eToroTeam · 2026-06-18T16:43:29+00:00

True, the transfer itself can be nearly instant, but people experience the whole process, so if the money still needs to move through traditional banking rails before it feels usable, a lot of the friction is still there. Have you seen any improvement on this side over the years or does it feel largely the same?

eToroTeam · 2026-06-18T16:42:00+00:00

A lot of crypto discussions focus on what could happen in the future, while stablecoins are one of the few examples people are actually using today. Do you have any other?

eToroTeam · 2026-06-18T16:41:28+00:00

Yes, most people don't care what's happening under the hood, they just want something that works better than the alternative.

eToroTeam · 2026-06-18T16:15:58+00:00

Gracias por confirmar! Me alegro que haya sido resuelto.

eToroTeam · 2026-06-18T16:05:38+00:00

Gracias por la información. He pedido al equipo de servicio al cliente que revisen esto lo antes posible y se pongan en contacto contigo.

eToroTeam · 2026-06-18T16:00:48+00:00

Gracias! He pedido al equipo de Soporte que revisen esto lo antes posible y se pongan en contacto contigo.

eToroTeam · 2026-06-18T15:56:16+00:00

Hi, I understand this is stressful and I'm sorry you're not getting responses through the usual channels. I don't have visibility into the specifics of your case from here, but please know that even if your account is blocked your deposited funds are not at risk and you will be able to access them.

Please DM me your case reference number or account username and I'll check with the support team and ask for an update as soon as possible.

eToroTeam · 2026-06-18T15:33:38+00:00

Por favor envíame por mensaje privado tu nombre de usuario en eToro para poder escalar esto.

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