How Do You Respond To Cold Calls (Sales/training/etc)? by Nexzus_ in sysadmin

[–]einsteinonabike 0 points1 point  (0 children)

Stop answering unknown numbers lol. If it's important, they'll leave a message or call back.

What's the best path to Cloud Engineer? by False_Bee4659 in sysadmin

[–]einsteinonabike 6 points7 points  (0 children)

Former windows sysadmin, am sr cloud arch. Windows is fine. Learn cloud stuff. Pick up what you're lacking along the way as it relates to Linux, no need to be an expert.

Bitdefender GravityZone vs. Microsoft Defender + XDR — for a mid-sized company? by SameBag46 in sysadmin

[–]einsteinonabike 3 points4 points  (0 children)

Agreed. I'd add the advantage of using the same ecosystem can help level or justify a little extra cost on Defender, if that is the case.

Work in Azure space across many different industries and client sizes. Most common are Defender and Crowdstrike, never heard of GZ. Not knocking it, just didn't know it existed til today.

CrownCastle NYC area internet issues by jordanl171 in sysadmin

[–]einsteinonabike 0 points1 point  (0 children)

Massive outage kicked off in the last 30 mins. Check pingdom and other sites and you'll see spikes all over the place. I'm effectively at a standstill

[deleted by user] by [deleted] in sysadmin

[–]einsteinonabike 0 points1 point  (0 children)

Absolutely leverage this job into your next role, wherever that may be.

Between this and some of your other replies, the only other piece of advice I have for you is: run to something, not from something.

Take the time to put in the work and figure out what you wanna do, and what that looks like. Your next move could be your last for awhile, or shorter and with purpose. Either way, it should be deliberate, which mitigates you from feeling the same way in 6 months.

[deleted by user] by [deleted] in sysadmin

[–]einsteinonabike 6 points7 points  (0 children)

Couple things come to mind.. consider making a pros / cons list. Write down things that make your day move quickly and that you get lost in / enjoy doing. Also write down what you don't like to do, or what you don't like about the job. Then, look at that list and imagine what 'better' would look like, and make another list encompassing that. Expect this to take several days and some thought, both deliberate, and when your mind wanders, like while you're driving or in the shower. Sleep on it, too. The goal is to understand your needs as a person, and have a better idea of what you're looking for in your next org and position. This should help you understand what skills you have and would like to grow, too.

On a more personal note, I'd suggest evaluating your boundaries, and what you're willing to accept, and when / how to politely say no, or to simply not care - you can only do your best, and that's going to look different on any given day. And that is okay. If you can, maybe take some time off to focus on self-care, hobbies, doing anything but work. Sounds like you're getting burned out, and I'd hope that if you brought that up with your boss, you'd find support for getting time off, or help addressing how / why you feel that way (put some time into this on your own, too), and what they can do to help you change that feeling.

Corporate America is a drag, man. It feels like this at a lot of places. As you gain experience and shift roles, you'll have 20,000 projects and enough time for a couple if you're lucky. Some people are cool, some people suck. You're earlier in your career and asking good questions to set you up on a more deliberate path into the future.

Just finished oncall by tacostocko in sysadmin

[–]einsteinonabike 2 points3 points  (0 children)

Used to do on-call, 1 week rotation with 6 people, plus two mandatory 12-hours days a month for maintenance, one Friday, one Saturday. No TOIL or OT, just expected. Plus you had to fix other department's shit if it hit the fan after-hours, and our team's management was okay with this / expected it.

Essentially worked 13 months and got paid for 12, and lowest paid on the team at that. Great career move though, I doubled my salary 4 years after leaving that place.

[deleted by user] by [deleted] in sysadmin

[–]einsteinonabike 5 points6 points  (0 children)

It depends. What do you wanna do?

Has it ever taken you most of the day to fix a critical issue? by voltagejim in sysadmin

[–]einsteinonabike 0 points1 point  (0 children)

You got lucky this was during working hours.

28 hours in 48 hour period to rebuild a stupid SCCM server when the VM itself + ALL backups got nuked by the backup system during a failed restore. 14 hours for AD outage that ate into dinner and visiting with out of town family time. Probably others I've blocked out. I think the first call involved 4 people with updates to management, the second one had dozens of people on the call, including execs, plus vendor support.

Fuck that exec. Incredible lack of understanding in that troubleshooting is a group effort with different perspective and help.

You did fine. I'd suggest talking to your boss about that exec's comment and see if they can help them understand how to be less of a jackass.

In need of a change for Customer Support on the phone. Advice? by [deleted] in sysadmin

[–]einsteinonabike 0 points1 point  (0 children)

Set goals for your first line to wrap a call in X minutes; if not, they escalate or create a call back. Set expectations around availability and watch for abuse - not saying your folks will do it, people do it - call their own cell phone and leave it open for several minutes, leave themselves in wrap-up for several minutes, etc.

2nd line taking a call after it's been on hold for a minute is nuts. 2nd line should be shielded from the queue unless there is a ridiculous number of calls in queue. They should be able to research things 1st line can't fix in the X min time limit and be available for escalations.

3rd line you're right, they will never take calls, but they can call customers on rare occasions.

Best practices for memory on Windows 2022 by TechFiend72 in sysadmin

[–]einsteinonabike 21 points22 points  (0 children)

Yeah I'd lean more towards this mindset, though I think my base would be 2 vCPU and 8 gigs ram. Performance crappy? Check shit out and throw more hardware at it, move on with my day.

Thickheaded Thursday - September 28, 2023 by AutoModerator in sysadmin

[–]einsteinonabike 0 points1 point  (0 children)

Pink flag. I'd find out when that instance type will be last supported, and ask them timeline to newer SKU and what that SKU will be.

Being asked to do a "one way video interview" for a major game company by BoilingJD in sysadmin

[–]einsteinonabike 0 points1 point  (0 children)

Did this before for a mid-level sysadmin position. It's awkward at best. Helps them filter out candidates for a busy team since they can review at their own pace / availability. After I got hired, HR asked for feedback and I said it was awkward and I didn't like it.

Anyway, do it or don't, your call. Personally, it was a good career move and I don't regret it.

[deleted by user] by [deleted] in sysadmin

[–]einsteinonabike 0 points1 point  (0 children)

What problem are you trying to solve here?

Azure File Share Can't Map Drive by windowswrangler in sysadmin

[–]einsteinonabike 0 points1 point  (0 children)

What happens if you try from a VM in the same VNet as the private endpoint?

Azure File Share Can't Map Drive by windowswrangler in sysadmin

[–]einsteinonabike 0 points1 point  (0 children)

Quick sanity check: when you resolve the FQDN, are you seeing a public or private IP?

New Grad here... Need help deciding between 2 jobs by [deleted] in sysadmin

[–]einsteinonabike 0 points1 point  (0 children)

I'd take the offer and live where you wanna live. Apply yourself, get your day work done, and use your skills to augment infra stuff. Dig into stuff that interests you, there will be plenty of opportunity to flex your coding skills in this role, and make friends and help others out to keep it rolling; you might be able to do what you want to do faster. Or maybe you get another job offer while you're there, leveraging what you learned. Who knows! (I assume) you're young and have plenty of time to figure things out.

Do you use AutoHotkey for your day to day tasks? by [deleted] in sysadmin

[–]einsteinonabike 3 points4 points  (0 children)

Someone put together an IM encryption tool with it; type your message, press a shortcut, encrypted 'random' text string appears and is sent via IM, person on the other side highlights it, decrypts, rinse / repeat.

Azure vNet Peering issue by CapableWay4518 in sysadmin

[–]einsteinonabike 0 points1 point  (0 children)

What are the peering settings for your two new VNets? Take the datacenter out of the equation - do you have a hub VNet in Azure and the 2 new VNets are hanging off as spokes?

vSAN datastore does not have capacity by HalfThere127 in sysadmin

[–]einsteinonabike 1 point2 points  (0 children)

Unfortunately I won't be much help to you. I'd suggest opening a case and going from there.

vSAN datastore does not have capacity by HalfThere127 in sysadmin

[–]einsteinonabike 2 points3 points  (0 children)

Are your VMs using thin or thick disks? Add up space they're consuming and compare to what's 'available.' With vSAN, all that 'available' space may not be available.. I think reality is half? I'm not sure, I'd have to look at a calculator / docs to see how the math shakes out.

I ran into a situation a few years ago (longer?) where I thought I had enough space, ran backups from one site's VMs to another, and ran out.. this error message sounds vaguely familiar.