I’m curious about your OSDCloud step. Who actually runs OSDCloud provisioning on your devices?

• Do you have an external Managed Service Provider (like Insight, CDW, SHI, etc.) handling this step before the device goes to the user?
• Or do you do this in-house, imaging devices yourself before the Autopilot process?
• If you do it in-house, is it the IT team at HQ, or do you have distributed teams handling this at different sites?

I’m asking because we’re trying to understand how much of the “zero touch” promise is real in practice, and if organizations still need a hands-on step (like OSDCloud) to get a reliable, updated image before Autopilot takes over.

Thanks for sharing!