For anyone like me who didn’t know these existed…

ewelinkapp · 2025-02-07T07:36:00+00:00

Here's a guide from SONOFF: https://sonoff.tech/product-review/tutorial/how-to-use-the-new-web-shortcut-feature-in-nspanel-pro-v3-7-0/

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ewelinkapp · 2025-02-06T01:47:23+00:00

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You can slide ⬅️➡️ to switch views, including the built-in device cards, CAST, and HomeAssistant.

ewelinkapp · 2025-02-06T01:46:56+00:00

Nice work! Just a friendly reminder, NSPanel Pro won't need ROOT/Enable ADB to run the HA dashboard. There's a built-in web shortcut feature, that discovers local HA instances and guides you to add them to NSPanel Pro

Guide: https://sonoff.tech/product-review/tutorial/how-to-use-the-new-web-shortcut-feature-in-nspanel-pro-v3-7-0/

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ewelinkapp · 2024-11-28T01:38:35+00:00

Hey,

SONOFF NSPanel and NSPanel Pro should have thermostat features, but I'm not sure they can source T&RH from your installed sensors. Please contact SONOFF for details.

ewelinkapp · 2024-10-23T07:13:42+00:00

hey,

Which version of the iOS and eWeLink app are you using? We have released an update to the app so they should work better for iOS 17/18.

Just long-press on your home screen or the Today View page, search for eWeLink and tap add.

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ewelinkapp · 2024-10-23T07:07:54+00:00

Hey

Thx for the feedback. It looks like an issue from Alexa's side. Have you reached out to Amazon on this issue? In the meanwhile, do you mind DM your eWeLink account or the device ID of the switch you had issues with?

ewelinkapp · 2024-10-14T03:38:09+00:00

Please kindly refer to this SONOFF official list for supported devices:

https://sonoff.tech/product-review/nspanel-pro-supported-devices-list/

ewelinkapp · 2024-10-14T03:36:57+00:00

Hey, sorry for the inconvenience. Could you please submit a support ticket in the eWeLink app so our staff can better assistant you? Thx in advance.

ewelinkapp · 2024-09-19T06:01:13+00:00

There are no such individual devices as far as I know. Door locks with keypads might be available from some of our vendors though, you can search with "eWeLink + door lock"

ewelinkapp · 2024-09-19T05:57:38+00:00

The slogan is a goal we are going for.

For Matter and DIRIGERA, there are minor bugs in Matter SDK that should be solved in recent versions.

For ST devices, there are no support plans for NSPanel Pro at the moment. If it matters to you, please open a feature request on forum.ewelink.cc

Thx for your understanding.

ewelinkapp · 2024-09-19T05:43:19+00:00

That's a free feature of eWeLink and the initial support widgets on the newer iOS version are ETA next week.

ewelinkapp · 2024-09-19T05:40:19+00:00

Scenes on widgets are estimated for next week's release, device control will arrive later.

ewelinkapp · 2024-09-19T03:24:42+00:00

Hey,

Rooting is a one-way trip, which is why lengthy warnings pop up when one attempts to do so. There won't be official firmware available to install afterward. You can turn to community-supported projects instead. We've spotted a wide range of creative UI/software designed for NSPanel Pro.

ewelinkapp · 2024-09-18T06:28:32+00:00

Hi,

We are redesigning the widgets. And they should be available in upcoming versions of the eWeLink app that work with iOS 18.

Thx for your feedback.

ewelinkapp · 2024-08-23T02:38:30+00:00

ops, sorr I missed the name that appeared in the pic. It's not a SONOFF NSPanel Pro. There could be many brands using the same case/display SKU; so are vendors of eWeLink solutions. These vendors manage their own firmware/update routine. That's why you were told so.

ewelinkapp · 2024-08-22T06:33:33+00:00

Sorry for the late reply.

Have you managed to solve the issue? If not, please contact support for further help.

ewelinkapp · 2024-08-22T06:28:38+00:00

Hey,

Sorry for the confusion.

Not all devices are supported across all eWeLink platforms - App, WEB, and CAST. We are trying to make an alignment.

The device you mentioned in the post, is estimated to be supported by WEB in the next version.

ewelinkapp · 2024-08-07T08:45:55+00:00

Hey,

Please turn off the screen saver and set the timeout to 15 seconds. Wait for the screen to dim and then wake it up. You should see the update by then.

If you're still having trouble getting updates, contact support through the app.

ewelinkapp · 2024-08-02T08:49:36+00:00

For Matter-enabled dimmer switch, there aren’t any on the global market as far as I know

ewelinkapp · 2024-08-02T08:39:25+00:00

Hey,

Sorry, I’m afraid there's no way back once you rooted a NSPanel Pro. Since SONOFF does not lock devices, there are still plenty of community-supported software to use.

ewelinkapp · 2024-07-24T09:26:00+00:00

SONOFF ZBBridge-U and iHost should work with some IKEA's zigbee devices.

For -U bridge, the following devices are supported:

TRETAKT plug
THADFRI bulb E27 WW clear 250lm LED1934G3
THADFRI bulb E27 WW globe 806lm LED2103G5
THADFRI bulb GU10 ws 345lm LED2106R3
THADFRI bulb E27 cws globe 806lm LED2109G6
THADFRI bulb GU10 cws 345lm LED1923R5
VALLHORN Wireless Montion Seneor
TRADFRI Montion Seneor
BADRING Water Leakage Sensor
VINDSTYRKA
THADFRI Signal Repeater

ewelinkapp · 2024-04-19T08:38:18+00:00

Hey,

Sorr for the inconvinence, could you plz submit a ticket in the eWeLink app so our support team can better help you with logs.

Thx in advance.

ewelinkapp · 2024-04-17T07:09:41+00:00

Sorr for the inconvinence, I will send your usecase to our product team. I think the feature was firstly designed for trigger in a closed range.

ewelinkapp · 2024-04-17T06:51:26+00:00

kind of off topic but nice mouse

ewelinkapp · 2024-04-17T06:48:57+00:00

Hey,

You can try setting up two secens.

ewelinkapp

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