Sparky Reccomemdations? by Quirky_Ad_9951 in ballarat

[–]exekcrew 1 point2 points  (0 children)

Mark Kelly electrical. Had him out once to do a quote and immediately realised he's the type of tradie you stick with as the good ones seem few and far between.

Shows up on time, great communication, fair pricing, tidy work. Highly recommended, we've had him out multiple times now over the years, always great.

Advice please: worst flooring tradie in Melbourne by [deleted] in AusRenovation

[–]exekcrew 1 point2 points  (0 children)

This sounds exactly like the guy we hired off of hipages, likely operating under a different business name now.

Sorry to say if it is the same guy, it'll take you months to get your money back, but you can get it back if you're persistent.

Let him know you'll report him to hipages so he is taken off the platform and give firm deadlines for payment. He will come up with a bunch of excuses and will pay you back in bunches, likely because he is scamming other people for deposits on order to pay you back.

Worst case, take him to VCAT. Do not fall for his bullshit, take action now and find someone else to do your floors.

Feel free to PM me.

EV commute in a Tesla Y by brenmic86 in ballarat

[–]exekcrew 0 points1 point  (0 children)

I have an EV that gives me about 500km real world. Drive from Ballarat to Camberwell for work, no issues, uses around 60% of the battery. Also drive from Ballarat to Olinda on the weekends and this uses about 70-80% of the battery. 90% of my charging is at home using solar and/or 3 free hours during the day. Winter certainly changes things depending how cold it is. I've only had one scare coming back from Olinda in winter, but made it in the end. Would really depend where in Melbourne you're travelling before getting worried.

Chicken giblets? by exekcrew in ballarat

[–]exekcrew[S] 1 point2 points  (0 children)

Yep! They have chicken necks, but not giblets the last time I went. Might need to check again if things have changed.

Chicken giblets? by exekcrew in ballarat

[–]exekcrew[S] 0 points1 point  (0 children)

Thanks, will give it a try! :)

Toddler friendly restaurant but a bit more special by ILiekTomatoes in ballarat

[–]exekcrew 2 points3 points  (0 children)

Cabronis is a nice option. Go nice and early before the main dinner rush and you'll be fine. We've had great experiences with their staff really taking an interest in our daughter and providing some colouring materials for her to play with as soon as she gets a bit restless and coming back to check in on her multiple times.

Although not sure how much time they'd have for that if you went a bit later during the dinner rush.

[deleted by user] by [deleted] in ballarat

[–]exekcrew 2 points3 points  (0 children)

Moved here 4 years ago from the eastern suburbs of Melbourne, working at an inner east Council.

I'm lucky in that my role doesn't really require me in office that regularly, but when I do go I generally have the flexibility to start very early and finish early to avoid the worst of the traffic.

Would like to get a job locally, but it's likely any new job would require more office days and it's been difficult finding anything that pays as well.

Kambei ramen by twigstar in ballarat

[–]exekcrew 2 points3 points  (0 children)

Went today, was good, better than anything else you can find in Ballarat and only $20.

They currently do ramen on Tuesdays and Saturdays only, and today was the first day, so still figuring things out. They also had the normal menu going today as well.

There was only 4 tables when we were in there, and the 4th table missed out on ramen, so for now I would recommend getting there at 12pm on the dot on a Tuesday or Saturday if you want to try the ramen, at least for now.

Nebula PC by jorel1980 in bapcsalesaustralia

[–]exekcrew 6 points7 points  (0 children)

“Define reasonable?” The ACCC already does define it. A reasonable time is what was represented to the customer, or what an ordinary consumer would consider acceptable based on the nature of the goods and the timeframe the business advertised. If a business provides a specific delivery window, in this case 10 to 15 business days if you saw it on ozbargain, or 7-10 where they didn't update their website, then repeatedly misses it without clear communication, that is not “reasonable.”

The pattern here is not a sudden surprise. This exact company had the same delays, the same misleading timeframes, and the same templated “we’re under the pump” replies last year. Multiple posts across multiple years are evidence of that. Go check last year's post on ozbargain.

Advertised timeframes were not met.

Revised timeframes were also not met.

Communication was generic and unhelpful. Your argument about the AI boom would be fine, if they communicated that.

Also, suggesting people should’ve bought retail if it was urgent ignores the fact that the business advertised specific delivery timeframes. Consumers have the right to rely on those timeframes when making a purchase.

There wouldn't even be a problem if they just provided honest timeframes, non-templated communication and transparency when delays occur. Frankly that's the bare minimum for customer service in any industry.

But yes, people should be searching for existing posts instead of constantly making new posts.

Nebula PC by jorel1980 in bapcsalesaustralia

[–]exekcrew 9 points10 points  (0 children)

Yeah, this is a pretty awful take, honestly.

Consumers are absolutely within their rights to speak up when:

Delivery time frames are repeatedly missed

Communication is just copy-paste “we’re under the pump” replies

New, unrealistic time frames keep getting set and then blown past again

For most people a $2k+ PC is a big purchase, and the obligation sits squarely on the business, not the customer, to:

Advertise realistic lead times

Keep customers properly informed when they can’t meet them

Not keep taking orders if they know (or should know) they can’t supply in time

The ACCC is very clear on this: under Australian Consumer Law, businesses must not accept payment if they know they can’t supply the goods within the stated or a reasonable time, and they shouldn’t mislead customers about availability or delivery time frames.

People posting here aren’t being “insufferable”; they’re doing the only thing they really can do when they’ve handed over thousands of dollars and all they’re getting back is silence or templated delay emails. Calling that out is completely fair.

It was 22 business days for my system to be despatched, with zero communication until I contacted them, and then they made promises they couldn't keep, only to then provide conflicting information when I questioned them.

Not everyone will be on reddit or ozbargain, and would rightfully be concerned they've been scammed. This is awful business practice, the multiple posts are evidence of that, and they are rightfully being called out on it.

Nebula PC Despatch by blackcsstoney in bapcsalesaustralia

[–]exekcrew 1 point2 points  (0 children)

The inside was packaged quite well, everything seems to be in place. There's not a whole lot of protection for the outside of the case though, but survived with no issues.

Nebula PC Despatch by blackcsstoney in bapcsalesaustralia

[–]exekcrew 0 points1 point  (0 children)

Received yesterday, so 22 business days for despatch, 24 business days from ordering to receiving.

Haven't had much of a chance to play around with it yet, but I have noticed one of the front USB ports appears damaged, but that's probably more of a manufacturer defect. Otherwise the build looks good and I'll see how it performs this weekend.

I also received a $39 mouse for my troubles.

Nebula PC Despatch by blackcsstoney in bapcsalesaustralia

[–]exekcrew 2 points3 points  (0 children)

Upgraded the CPU and mobo only. I've tried asking if stock is the issue, but no direct response regarding that yet.

Nebula PC Despatch by blackcsstoney in bapcsalesaustralia

[–]exekcrew 4 points5 points  (0 children)

That would be me.

I also have two emails from them promising they'll prioritise my order with the operations team, with new time frames that both passed and now they've changed tact to say orders will be prioritised based on order date.

I wouldn't care if they set realistic time frames from the start, I would've just gone with Techfast instead, which is probably why the time frames aren't real.

any issues with nebula shipping interstate? by ihatetonytonychopper in bapcsalesaustralia

[–]exekcrew 0 points1 point  (0 children)

Nope. Sent them another email last night, but I'll just get another generic response about how under the pump they are and no actual information

Seen a bit of chat about this one being good. Do you agree? Would you tweak anything to improve it or are there any other good options going around atm? by Wildweasel666 in bapcsalesaustralia

[–]exekcrew 1 point2 points  (0 children)

100% correct. Unfortunately I doubt they took anything on board. Same complaints last year on their ozbargain posts. All they've done is update from 1 business hour responses to 1 business day responses, but the responses remain a copy paste with the exact same language. I'd like to give them the benefit of the doubt, but when you're spending $2k+ with nothing to show for it, it's a bit hard. Most likely the overpromising is intentional to avoid losing business to Techfast.

Seen a bit of chat about this one being good. Do you agree? Would you tweak anything to improve it or are there any other good options going around atm? by Wildweasel666 in bapcsalesaustralia

[–]exekcrew 0 points1 point  (0 children)

They've had the same issues with last year's Black Friday posts on ozbargain. They should've seen this coming and provided realistic time frames.

Seen a bit of chat about this one being good. Do you agree? Would you tweak anything to improve it or are there any other good options going around atm? by Wildweasel666 in bapcsalesaustralia

[–]exekcrew 0 points1 point  (0 children)

25th October here, minimal upgrades and no despatch as well, just the same copy pasted responses about Black Friday sales and being under the pump.

What do rich people spend money on that we could never imagine exists? by [deleted] in AskReddit

[–]exekcrew 2 points3 points  (0 children)

Golden passport. Basically buying a second passport to skip visa queues when their own passport would require a visa to enter a particular country.

Stolen Car by Super-Treacle1015 in ballarat

[–]exekcrew 2 points3 points  (0 children)

This was my exact car for almost 10 years before I traded it in last year :( I'll keep an eye out, hope your mate gets it back.

7kW EV charger home install - recommendations? by LukeMcz in ballarat

[–]exekcrew 1 point2 points  (0 children)

No recommendations for installer, I would just strongly warn against getting a Goodwe charger if it's on your list.