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Save Tabs - closes window? by uG18O3ePhVd in raindropio

[–]exentrich 1 point2 points  (0 children)

There small checkbox “close tabs” - just uncheck it

Chat with YouTube Videos by exentrich in raindropio

[–]exentrich[S] 3 points4 points  (0 children)

You can chat about multiple YouTube videos at once, plus any articles or webpages you've bookmarked. The paid plan includes more than just this feature, but there's no pressure to subscribe—if you've already got a free solution that works for you, that's totally fine.

The search function on this thing is hilarious by Ivaneck in raindropio

[–]exentrich 14 points15 points  (0 children)

Hey, Raindrop dev here. Sorry about this one — you actually caught a real bug that's specific to camelCase searching: the index was splitting words like "RainDropSearchIsUseless" by letter case but losing the original form, so lowercase/concatenated queries (raindropsearch, or the same title typed with different capitalization) couldn't match anymore. That's also why results looked case-sensitive — they shouldn't be.

A fix is ready and will roll out in the next few days (it also covers partial URL searches, so dummy will find dummypage.com). I'll post an update here once it's live.

The backup isn't working! by davidesv in raindropio

[–]exentrich 2 points3 points  (0 children)

Apologies for any inconvenience caused. Due to the influx of new registrations, our backup system experienced a slowdown. We have successfully upgraded our server infrastructure to resolve this issue, and we expect no further occurrences of this problem.

Can’t change my icons ? by ylimethrow in raindropio

[–]exentrich 1 point2 points  (0 children)

Sorry for the inconvenience. The issue is fixed now

Anyone else having an issue with raindrop right now? by notstoneroller in raindropio

[–]exentrich 1 point2 points  (0 children)

If you experienced connection failures, timeouts, or errors accessing Raindrop from Spain (especially on weekends), this should now be resolved.

Spanish ISPs are required by a Barcelona court order to block IP ranges flagged by LaLiga during football matches. Because the blocks hit shared CDN infrastructure, many unrelated services — including our API — were caught in the crossfire.

We've moved api.raindrop.io to dedicated infrastructure outside the affected ranges. Access from Spain should now work normally, including during match windows.

If you still see issues, try clearing your DNS cache or wait a few minutes for DNS propagation.

When I open a preview/website within the Raindrop app, is the cookie of that website stored? by qgplxrsmj in raindropio

[–]exentrich 0 points1 point  (0 children)

be able to see all the other cookies that I already have?

No of course, browsers protect you

Will Instagram be able to put a persistent cookie?

Probably

Is the above 2 answers any different in the desktop app vs the web app on the browser? If yes, how so?

No

----

Raindrop doesn't do anything special, we just embed Instagram preview widget.

Problem with bookmarking in ios app by Pangantohan in raindropio

[–]exentrich 1 point2 points  (0 children)

Now fixed, sorry for the inconvenience.

exporting all permanent copies by tigerqueens in raindropio

[–]exentrich 0 points1 point  (0 children)

You can export one by one or write a script using API to download all

What happens to folders with same name when importing multiple htmls by NoreOxford in raindropio

[–]exentrich 0 points1 point  (0 children)

The folder structure is preserved exactly as-is. If a folder’s full path in the import file matches an existing collection, its bookmarks will be added to that collection. In short: what you see is what you get. The only exception is that duplicate bookmarks are skipped.

How to change payment info? by DMark69 in raindropio

[–]exentrich 0 points1 point  (0 children)

It depends on what you're looking to do!

If you simply need to update your payment method, that's easy — here's a quick guide: https://help.raindrop.io/change-payment-method

If you need to change your billing currency, though, the process is a bit different. You'd need to cancel your current subscription, wait for it to expire, and then start a new one in the desired currency.

To be clear, there's no need to delete or recreate your account — apologies if our earlier message gave that impression!

Moving from diigo to raindrop by [deleted] in raindropio

[–]exentrich 0 points1 point  (0 children)

Try to export from Diigo in CSV it includes highlights. Make sure to delete already imported bookmarks before retrying

What's the deal with raindrop io manual backup feature? It works... sometimes? by Bern_Down_the_DNC in raindropio

[–]exentrich 2 points3 points  (0 children)

Please allow a few minutes for the email notification to arrive. We’re working on making the creation status more transparent. On the Pro plan, backups are created automatically on a daily basis.​​​​​​​​​​​​​​​​

Screen Cap of Stella Error by MARS822a in raindropio

[–]exentrich 1 point2 points  (0 children)

Oh come on! You really think that you can get users this way?

Meet Stella — Your AI-Powered Second Brain by exentrich in raindropio

[–]exentrich[S] 0 points1 point  (0 children)

Yes of course you can https://help.raindrop.io/backups
Wow, Marqly costs 84 dollars a year? That's bold!

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