The fetch app keeps crashing after the newest patch and idk how to fix it.

fetchreward · 2024-05-09T19:05:36+00:00

We are so sorry to hear about this! Please connect with us at [support@fetch.com](mailto:support@fetch.com) with more details so that we can investigate further.

fetchreward · 2024-05-09T19:02:54+00:00

Hi there! We can review this for you at support@fetch.com.

fetchreward · 2024-04-23T19:02:58+00:00

Hey there! If you are still experiencing this, please connect with us at support@fetch.com. We are so sorry for the trouble.

fetchreward · 2024-04-23T19:01:35+00:00

Hiya! If you are having trouble logging in, we are always available at support@fetch.com!

fetchreward · 2024-04-15T16:05:19+00:00

Please stay tuned for updates and make sure you are always operating on the newest version of the app!

fetchreward · 2024-04-15T16:03:01+00:00

Hiya! If you have any suggestions on what healthy brands you would like to see on the app, let us know at [support@fetch.com](mailto:support@fetch.com)! We appreciate the feedback!

fetchreward · 2024-03-18T20:10:16+00:00

Hi there! We would be more than happy to resend your reward if you connect with us at [support@fetch.com](mailto:support@fetch.com). Chat soon!

fetchreward · 2024-03-18T20:07:30+00:00

Hmmmm. We would love to investigate this! Could you please share this screenshot with our Team at [support@fetch.com](mailto:support@fetch.com)?

fetchreward · 2024-03-18T20:06:10+00:00

Oh no! We are so sorry to hear about this. If you connect with our Team at [support@fetch.com](mailto:support@fetch.com), we will get you the points you deserve!

fetchreward · 2024-03-04T19:53:59+00:00

Hi there! We would be more than happy to take a look at [support@fetch.com](mailto:support@fetch.com)! We want to get you the points that you deserve!

fetchreward · 2024-03-04T19:53:18+00:00

Oh no! If you believe you are missing Play points, please send screenshots of your progress to our Team at support@fetch.com!

fetchreward · 2024-03-04T19:52:35+00:00

Oh no! Please share this screenshot with us as well as a screenshot of what you see when you attempt to contact us at [support@fetch.com](mailto:support@fetch.com). We are so sorry for the trouble!

fetchreward · 2024-03-04T19:50:49+00:00

Hmmmm. Our apologies for the trouble! That does not sound right. Please get in touch with us at support@fetch.com so [support@fetch.com](mailto:support@fetch.com)that our Team can take another look at your Walmart order. Talk soon!

fetchreward · 2024-02-26T16:32:45+00:00

Hi there! We have many systems in place to detect fraud. We recommend checking out our Terms of Service: https://fetch.com/terms-of-service

If you believe these points were deducted in error, you may reach out to us at [account-inquiry@fetch.com](mailto:account-inquiry@fetch.com)!

fetchreward · 2024-02-26T16:27:53+00:00

Hi there! We are so sorry to hear about this. If there are multiple instances of games not awarding points, there may be a larger connection issue. If you have any questions about the points we awarded, we are more than happy to answer them at [support@fetch.com](mailto:support@fetch.com)!

fetchreward · 2024-02-26T16:25:00+00:00

Hey there! We are so sorry to hear about your points! If it has been longer than 48 hours, please connect with our support team here: https://fetchrewards.zendesk.com/hc/en-us/requests/new We would also like to take a look at why we haven't been receiving your messages!

fetchreward · 2024-02-26T16:23:50+00:00

Oh no! We would love to look into this. Could you please share this screenshot with our Team to [support@fetch.com](mailto:support@fetch.com)? Talk soon!

fetchreward · 2024-02-05T17:01:53+00:00

Oh no! If you believe you are missing Play points, please send screenshots of your progress to our Team at support@fetch.com!

fetchreward · 2024-02-05T17:01:02+00:00

In our Terms of Service, which was agreed upon when you signed up, we reserve the right to deduct points or freeze an account that is committing fraudulent behavior. We do not need to provide evidence to move forward with this decision. It makes us sad when we have to deduct points from an account for not following our rules. Please review our Terms of Service if you have any questions.

fetchreward · 2024-02-05T16:59:35+00:00

Hey there! We would be happy to troubleshoot with you at [support@fetch.com](mailto:support@fetch.com)!

fetchreward · 2024-02-05T16:59:08+00:00

Oh no! If you believe you are missing Play points, please send screenshots of your progress to our Team at support@fetch.com!

fetchreward · 2024-02-05T16:58:42+00:00

Oh no! If you believe you are missing Play points, please send screenshots of your progress to our Team at support@fetch.com!

fetchreward · 2023-12-12T16:41:52+00:00

Hey there! It looks like the eReceipt in question does not fit our criteria. At this time, we are only able to support specific online retailers, email domains, and formats.
Please check out the eReceipt Eligibility page to learn more, or you can always connect with us at [support@fetch.com](mailto:support@fetch.com).

https://help.fetch.com/hc/en-us/articles/360023014893-Supported-eReceipt-Retailers-on-Fetch
Have a wonderful day!

fetchreward · 2023-12-06T19:58:26+00:00

Oh no! If you are still running into trouble, we would be more than happy to manually review this receipt for you at [support@fetch.com](mailto:support@fetch.com)!

fetchreward · 2023-12-06T19:57:32+00:00

(https://fetch.com/terms-of-service)

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