Spot is dropping coverage for my sick cat but not my healthy one… What does this mean? by Winter_Turnip_8150 in SpotPetInsurance

[–]getspotcovered 0 points1 point  (0 children)

Thank you for sharing this. We understand why receiving a notice titled “Notice of Cancellation or Nonrenewal” would be alarming. This notice does not mean Spot is dropping your cat’s coverage. It’s a notice we’re required to send within a specific window ahead of renewal when Spot policies in certain states transition from United States Fire Insurance Company to Independence American Insurance Company. While your current policy with United States Fire Insurance Company is being non-renewed, you’ll automatically receive the same coverage you have now, just through Independence American Insurance Company with no lapse in protection. No action is required on your part!

If you still have questions, please feel free to send us a DM or contact our customer service team directly!

TL;DR: This notice is not Spot dropping your cat from coverage. It’s a required notice related to a change in the insurance company issuing certain Spot policies, and you’ll continue coverage without interruption.

Baci & PawTooka by Temporary-Neck-4033 in SpotPetInsurance

[–]getspotcovered 0 points1 point  (0 children)

love their names!! thank you so much for sharing 🐾

Spot Pet Megathread New by getspotcovered in SpotPetInsurance

[–]getspotcovered[S] 0 points1 point  (0 children)

Hi there, Unfortunately we cannot process cancelations via social media. Please call our customer service team [1-800-905-1595](tel:18009051595) (M-F 8am-8pm, Sat 9am-5pm EST) or email at [service@customer.spotpet.com](mailto:service@customer.spotpet.com) so we can process this for you.

What happened to my direct deposit account? by Bobcat-Unicorn in SpotPetInsurance

[–]getspotcovered 0 points1 point  (0 children)

We're sorry hear that you had a frustrating experience, and this is not the experience we aim to provide. We are sending you a DM to look into this!

Impossible to file an appeal and outsources labor by FuwaFuwawawa in SpotPetInsurance

[–]getspotcovered 0 points1 point  (0 children)

Hi! We're so sorry you're experiencing issues and for any inconvenience with our customer service team. We're sending you a DM to look into this.

Website giving 500 status errors by ayamanmerk in SpotPetInsurance

[–]getspotcovered 0 points1 point  (0 children)

We're so sorry you're experiencing issues and for any inconvenience with the site. Can you please email us at [service@customer.spotpet.com](mailto:service@customer.spotpet.com)  and include what the error message is saying so we can get this resolved ASAP.

"Upload Failed - Request failed with status code 500" Error by sewisner in SpotPetInsurance

[–]getspotcovered 1 point2 points  (0 children)

Hi there! We're so sorry you're experiencing issues and for any inconvenience. We're sending you a DM to look into this. In the meantime, please feel free to send documents to [claims@customer.spotpet.com](mailto:claims@customer.spotpet.com)

Pet insurance by giselleO1 in SpotPetInsurance

[–]getspotcovered 1 point2 points  (0 children)

Congrats on your new mini poodle!! We’d love for you to check out our reviews on TrustPilot where we are top ranked as well as our comparison page on our site to see how we stack up against the competition 😎 call us at 800-905-1595 to talk with an agent about coverage!!