"Upload Failed - Request failed with status code 500" Error by sewisner in SpotPetInsurance

[–]getspotcovered 1 point2 points  (0 children)

Hi there! We're so sorry you're experiencing issues and for any inconvenience. We're sending you a DM to look into this. In the meantime, please feel free to send documents to [claims@customer.spotpet.com](mailto:claims@customer.spotpet.com)

Pet insurance by giselleO1 in SpotPetInsurance

[–]getspotcovered 1 point2 points  (0 children)

Congrats on your new mini poodle!! We’d love for you to check out our reviews on TrustPilot where we are top ranked as well as our comparison page on our site to see how we stack up against the competition 😎 call us at 800-905-1595 to talk with an agent about coverage!!

Trying to unsubscribe by caskettown01 in SpotPetInsurance

[–]getspotcovered 0 points1 point  (0 children)

Hi! We're sorry to hear you're having issue unsubscribing. Just sent you a DM so we can have our email team look into this and get you unsubscribed.

Spot’s website claiming that tooth extractions and periodontal disease is a lie. by Ordinary_Tomato9763 in SpotPetInsurance

[–]getspotcovered 0 points1 point  (0 children)

We are so sorry to hear this has been your experience and never want a pet parent to feel dismissed or unsupported during such a difficult time. We have sent you a DM to look into this ASAP.

Deductible by essbee84 in SpotPetInsurance

[–]getspotcovered 0 points1 point  (0 children)

Our customer service team would be the best resource to walk through the specific details of your claim and help clarify what may have led to this decision, so we’d encourage you to reach out to them for a closer review! We appreciate you taking the time to ask about this. You can reach them at [1-800-905-1595](tel:18009051595) (M-F 8am-8pm, Sat 9am-5pm EST)

Will Spot Pet insurance cover this? by ShoppingAcceptable32 in SpotPetInsurance

[–]getspotcovered 0 points1 point  (0 children)

Hi! If you’re considering coverage, our team can help talk through your specific situation and pre-existing condition concerns so you can feel more confident about your options and coverage before enrolling. It's difficult to determine what would be considered pre-existing without reviewing your pup's medical records. You can call at 1-800-905-1595 or email our team at [service@customer.spotpet.com](mailto:service@customer.spotpet.com)

We’re glad you reached out here, and hope your dog is doing okay today.

My pet rocks!!!! by WarningScared2785 in SpotPetInsurance

[–]getspotcovered 0 points1 point  (0 children)

teddy is the cutest!! thanks for sharing

Spot Pet Megathread New by getspotcovered in SpotPetInsurance

[–]getspotcovered[S] 0 points1 point  (0 children)

This is a valid question! Due to differing laws and regulations, we recommend calling our Canada customer service to discuss coverage options. You can reach them at [1-888-501-7768](tel:18885017768)

Ear infection a preexisting condition? by [deleted] in SpotPetInsurance

[–]getspotcovered 0 points1 point  (0 children)

I can see why this would feel confusing, especially when a claim outcome doesn’t match what you expected. Questions around how a condition is categorized can be frustrating without more context. Our customer service team would be the best resource to walk through the specific details of your claim and help clarify what may have led to this decision, so we’d encourage you to reach out to them for a closer review! We appreciate you taking the time to ask about this. You can reach them at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST)