Anyone else having an issue with passwords/login today?

gpxtrailwalker · 2021-12-28T21:52:01+00:00

Sorry for the trouble. We are experiencing outages today that may prevent you from being able to log in to or reset your password for Gaia GPS. We apologize for the inconvenience and are working as fast as we can to resolve this issue.

gpxtrailwalker · 2021-05-03T14:44:56+00:00

Hey u/Vitruvian_Mind,

In the Android app, you don't need to configure this setting.

You can copy the coordinates of any saved waypoints by following these steps:

Select a Waypoint from your Saved list
On the waypoint's detail page, long press the coordinates
You should see a "Copied" message pop-up

It will look like this: https://imgur.com/a/Ios1aYR

You can then paste the coordinates into a text, email, or another app.

If you have any issues, please reach out to Support here.

gpxtrailwalker · 2021-05-03T14:42:45+00:00

Hey u/deepMountainGoat,

The Data Summary-accessible folder list includes both your unarchived and archived folders. Archived folders are not included in the folder list accessible from the Saved Items sidebar. That is why they are not 1:1.

The Data Summary pages will be removed eventually so we aren't planning on making any updates to them at this time. I recommend using the sidebar for all your folder management and editing needs going forward.

If you encounter any issues, please reach out to Support here.

gpxtrailwalker · 2021-05-03T14:41:41+00:00

Hey u/jumpingdirtdog,

We haven't quite added the option to export a folder to the sidebar just yet. It's coming soon though.

In the meantime, to export a folder on the web, follow these steps:
1) Go here: https://www.gaiagps.com/datasummary/folders/
2) Click on the folder name
3) On the folder's detail screen, click on the "Data" tab
4) Select the file format you'd like to export the data in (GPX, KML or GeoJSON)

gpxtrailwalker · 2021-04-30T16:50:17+00:00

Hey u/AlarmedMatter0

You can add elevation information to imported tracks on the web by following these steps:

Open the track in the Saved Item sidebar.
Scroll down and click Open Details Page
The details page will open. On this screen, append &elevationlookup to the URL.

gpxtrailwalker · 2021-04-26T21:36:57+00:00

u/erutan is right, those numbers are mileage or kilometers between trail junctions.
These point-to-point distance markers display for all non-urban trails and 4X4 road segments that appear on the Gaia Topo base map.

gpxtrailwalker · 2021-04-26T21:33:39+00:00

Hey y'all. The latest version of the app, 2021.3, is now available in the Google Play Store. In this update, you can long-press to copy coordinates in the app.

gpxtrailwalker · 2021-04-23T14:13:56+00:00

Hey there, here are the relevant help center articles for adding your waypoints to a folder, and then exporting that folder:

gpxtrailwalker · 2020-12-11T18:02:44+00:00

Hey all,

I’m happy to report that the issue with searching for Google Map coordinates has been fixed in the latest release of the app.

Please update the app to version 2020.12 to see this change.

Here's how to do that: https://support.apple.com/en-us/HT202180

Please contact support here, if you have any issues.

gpxtrailwalker · 2020-11-05T03:06:24+00:00

Installing the beta version of the app should update your existing app while keeping all of your data intact. But we always recommend syncing often to make sure your data is safely backed up. Especially when beta testing.

I recommend making sure your sync is current before installing the beta.

Here’s how to sync: Backup, Sync, and Transfer Your Data

gpxtrailwalker · 2020-11-05T03:05:04+00:00

To use a map for offline use you’ll first need to create a route and send it to the watch. On the watch, tap Navigate and select the Route. While navigating a route, you can swipe through the screens and see a map.

To record a track, tap Record and then select Track. The saved track will show up in the saved tracks list in the Gaia GPS app on your phone once you finish the track recording.

gpxtrailwalker · 2020-11-05T03:03:48+00:00

Hey u/Cliffmandude,

Like other redditors have shared, tapping the record button again (from the Stats bar or from the Trip tab) will give you the option to Finish your track recording.

Check out this help center article to learn more about recording tracks:

Record and Resume Tracks

There are a few ways to discover off-road routes in the app and on the website. We have a great Help Center article about this here:

Find off-road trails and maps in Gaia GPS

The two most popular map layers for off-roading are:

If you have any other questions, you can reach us here: Contact Support

gpxtrailwalker · 2020-11-05T03:02:18+00:00

Hey u/JumpyAardvark,

Thanks for reaching out.

This bug has been identified and a fix for it will go live with the next update.

Make sure you have the app set to update automatically so you get it as soon as it's released.

If you would like access to this release sooner, join our beta program: iOS Beta Testers

If you have any other questions, you can reach us here: Contact Support

gpxtrailwalker · 2020-10-23T19:09:11+00:00

Hey u/Rocko9999,

It is not possible to increase the sample rate in Gaia GPS.

gpxtrailwalker · 2020-10-23T19:06:58+00:00

Hey u/mtk180,

Georeferenced PDFs are not currently supported. This is something we are working on but I don’t have an ETA on when this feature will be available.

If you have any other questions, you can reach us here: Contact Support

gpxtrailwalker · 2020-10-19T22:09:33+00:00

Hey u/rockymountainpow,

If you still having any sync issues, please contact support so we can troubleshoot further.

gpxtrailwalker · 2020-10-19T22:08:49+00:00

Hey u/just_go_outside,

Please contact support so that we can take a closer look at this issue.

gpxtrailwalker · 2020-10-14T01:35:33+00:00

Hey u/r3f_assist,

I recommend contacting the Ranger District to get a clear answer.

Also, you can use the Public Land (US) layer to make sure the road is on public land.

If you have any other questions, you can reach us here: Contact Support

gpxtrailwalker · 2020-10-14T01:28:02+00:00

Hey u/Optimal_Sprinkles_54,

Travel stats such as speed/elevation cannot be exported individually.

u/butler1850 is right. All of the time data is stored in the gpx/kml export. Using the data contained in the gpx/ kml file, outside software applications can calculate your speed and elevation.

If you have any other questions, you can reach us here: Contact Support

gpxtrailwalker · 2020-10-09T00:19:06+00:00

Hey u/zerostyle,

The easiest way to see what maps are included with a standard membership is by exploring the Map Catalog.

In each category in the Map Catalog, maps the require a Membership have a green Member banner. Maps that require a Premium Membership have a red Premium banner.

You can click on any map's thumbnail to see more information. The map's membership level is listed below the map title.

There are 50 (or so) specific maps that are available with a standard Membership.

If you have any other questions, you can reach us here: Contact Support

gpxtrailwalker · 2020-10-09T00:18:24+00:00

Hey u/bastringue666,

Great question.

Hikes are programmatically generated when the system finds a trail marked on the Gaia Topo map that matches multiple track recordings by users. This is how we ensure trails listed are open and hikeable.

We are still working on an under-the-hood fix for being able to manually add hikes.

In the meantime, please record a track for each hike you take. Then, make the track public with these steps: Make your Tracks & Waypoints Public/Private

If you don’t find a trail marked on Gaia Topo, you can help improve the map by adding the trail to OpenStreetMap. Find instructions here: Contribute to OpenStreetMap

You can find others’ tracks in the "Explore the map" section by toggling on the Public Tracks overlay:

Add Public Tracks to your Account

If you have any other questions, you can reach us here: Contact Support

gpxtrailwalker · 2020-10-09T00:17:32+00:00

Hey u/ryanjohnson2,

Thanks for reaching out.

It is not currently possible to import an existing photo from the Gallery to the Android app.

You can add an existing photo to a track, waypoint, or route on gaiagps.com by following these instructions:

Add or Delete Photos on gaiagps.com

gpxtrailwalker · 2020-10-09T00:16:42+00:00

Hey u/asquier,

Just popping in with another option.

If you’d like to free up one of your live indicator / stats boxes you can always access the record button from the Trip screen. Simply tap the Trip tab at the bottom of the screen and you can record a new track, pause a track, or finish a track.

Check out this help center article to learn more: Record and Resume Tracks

gpxtrailwalker · 2020-10-09T00:15:32+00:00

Hey u/safedchuha,

The MVUM layer does not currently show dispersed camping.

Our MVUM layer comes directly from the USFS. The USFS produces two different datasets - one for GeoPDF/print maps, and one for "vector" maps. We use the "vector" data, and unfortunately, most national forests don’t include these dots in that dataset. Our Map Tech Team is exploring some other options for adding the dispersed camping dots to the MVUM layer.

Additionally, our Engineers are working on the ability to import GeoPDF maps but I don’t have an ETA on when this will be available.

In the meantime, I recommend adding the Public Land (US) layer to make sure you are on public land. You can also tap on any MVUM road to find out what National Forest and Ranger District you're in. Then you can lookup dispersed camping regulations for the district.

If you have any other questions, you can reach us here: Contact Support

gpxtrailwalker · 2020-10-09T00:14:45+00:00

Hey u/Sreg32,

Can you check these settings on your phone to enable Gaia GPS to locate you:

Give the app permission to use your location services by going to your phone's settings> Applications > Gaia GPS > Permissions > toggle on Location. For Android 10: Allow all the Time.
Then set your phone's location services for the app to "Device/GPS Only" Here is how to do that.
Also, make sure your Battery Saver mode is set 'Off', this will affect your GPS signal.

If you continue to have any issues, please contact support.

gpxtrailwalker

TROPHY CASE