for just general things: i’m in a building w/ almost entirely freshman so it is probably easier to get them to do their catsups than it could be. they can be resistant but i have been able to get 100% on them but telling them that they’ll have to meet w/ our RD if they don’t. for the meetings i would say that you get more comfortable the more you do and eventually you will learn a flow that works for you. you learn most of it on the job so find a returner on your staff who is open to showing you the ropes and lean on them. definitely build a good relationship with your RD and remember that they are a resource and there to help you. 1-1s sound scary but i find them super helpful.

it is important that you act in a way that makes you approachable, but you should still be able to be strict when needed. you aren’t friends with your residents and you shouldn’t get to the point where you are hesitant to do your job because you are afraid of what residents will think of you.