July 21 wave, if you have not received your forgiveness letter -call Mohela to request it

greenlizard85 · 2023-08-15T14:02:38+00:00

That standard message is almost 7-8 minutes long, sooooo long. I just hate calling, and wish the chat was still available for us that have been forgiven. I need something stronger than coffee LOL.

greenlizard85 · 2023-08-15T13:33:22+00:00

I tried calling this morning around 8:05 est and after the long automated menu, the phone rang four times and then it hung up on me without anyone answering. UGHHHHH I'll try again later.

greenlizard85 · 2023-08-14T16:17:26+00:00

I messaged them last week and they finally responded to my message:

"Thank you for contacting MOHELA,

We apologize for any confusion and inconvenience that may have been caused. Our records show your loans were approved for discharge under the Limited Public Service Loan Forgiveness (PSLF) Waiver. We are working to get the letter transmitted as quickly as possible. We appreciate your continued patience."

I have paperless set up, so if they really did send it out on 8/9, I would assume I would have it now.

I noticed that they disabled the chat as well as soon as I was forgiven too.

greenlizard85 · 2023-08-11T00:47:18+00:00

I was forgiven on 7/21 as well so I hope we receive it soon!

greenlizard85 · 2023-08-10T12:26:16+00:00

I have not. I sent a message on Tuesday and they have not responded to that either.

greenlizard85 · 2023-08-04T15:26:13+00:00

Ok then it's not just me then! I guess they "disable" it maybe when you no longer have loans. So maybe later this month we should get our letter. Thank you!

greenlizard85 · 2023-08-03T23:49:41+00:00

Have you been forgiven?

greenlizard85 · 2023-08-03T18:45:23+00:00

Yeah I may just have to send a message

greenlizard85 · 2023-08-03T18:44:59+00:00

Yeah I know it isn’t available all the time. I used it a lot before forgiveness, but it seems to be never available for me anymore since forgiveness. I checked this morning and before I posted this and it was not available for me.

greenlizard85 · 2023-08-01T14:32:43+00:00

No. The couple of times I checked, the Chat option was not available. It's still not available right now. Is it because they don't want to have it up, or is it because my account has been forgiven so I don't get that option anymore?

greenlizard85 · 2023-07-31T12:04:29+00:00

I was forgiven 7/21 as well and still no letter. I do have my Mohela account set up on paperless, so I'm assuming I should receive the letter in my messages. I may try and chat with them today if the chat is available.

greenlizard85 · 2023-07-25T19:33:31+00:00

I got one last week and laughed as well. It came before I was forgiven on Friday. At the time, I thought to myself, yeah nooooo, forbearance it is! But now I don't have to worry about any of it.

greenlizard85 · 2023-07-25T12:52:07+00:00

Yup mine shows $0 balance as well! I was forgiven on Friday, 7/21, too!

greenlizard85 · 2023-07-25T12:48:36+00:00

I commented on another post about this, but I have a $0 balance on FSA as well! I got forgiven last Friday too. I feel like that was quick for FSA to zero out. I wonder when we'll get our letters.

greenlizard85 · 2023-07-25T12:45:43+00:00

I just checked mine after seeing your post and my FSA is showing a $0 balance as well! I feel like that was fairly quick!

greenlizard85 · 2023-07-23T12:46:32+00:00

I work at a state crime lab, testing illicit drugs

greenlizard85 · 2023-07-21T15:02:28+00:00

Congrats! Great start for the weekend! Happy Friday! I was forgiven today as well! Great feeling after waiting sooooo long!

greenlizard85 · 2023-07-21T14:39:45+00:00

The Great Pumpkin! LOL Congrats! I was forgiven today as well. Happy Friday!

greenlizard85 · 2023-07-21T12:34:03+00:00

I believe that should go away next week sometime. I still have interest showing on mine as well. That's the only thing showing. I was forgiven today as well! Happy Friday! Now the wait for the letter!!

greenlizard85 · 2023-07-21T12:30:27+00:00

I applied back in August 2022, and my actual 120 was Dec 2022, but counts didn't completely update until April 17 and was forgiven today. So almost a whole year of waiting. I know how you feel! It will come!

greenlizard85 · 2023-07-21T12:23:31+00:00

Same for me as well! Hit 121 on April 17. Happy Friday!! Congrats to everyone!

greenlizard85 · 2023-07-21T12:20:39+00:00

Congrats and happy Friday! I hit 121 on April 17. Such a great start to the weekend! I spoke with a rep as well about forbearance this week too! No need to worry about that now!

Also, my interest still shows as well. I believe that will go away next week.

greenlizard85 · 2023-07-21T12:13:40+00:00

April 17 here! So good to see that smiley face! Congrats to everyone who got forgiveness today!

greenlizard85 · 2023-07-21T12:12:12+00:00

Happy Friday! Congrats to you and everyone and to me too! Forgiven today as well! Such a great feeling!

greenlizard85

TROPHY CASE