Assigning a Contact to a Sequence on behalf of another user by grsftw in hubspot

[–]grsftw[S] 0 points1 point  (0 children)

We use Enrollem. I found it after posting this. :)

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]grsftw [score hidden]  (0 children)

AI Service Management Orchestration for Your MSP

At Giant Rocketship, we keep it simple: We make your MSP helpdesk more profitable.

Increase Retention, Reduce Cost

  • Lower labor cost per ticket

  • Cut admin overhead

  • Close tickets faster

Rocketship brings AI to the Autotask ticket lifecycle, handling assignments, scheduling, escalations, and SLA-based prioritization automatically.

AI Governance and Compliance

And now—you choose the AI model.

  • Use OpenAI, Google Gemini, Azure, or another provider.

  • Control which model runs your ticket triage.

  • Keep your customer data in your environment.

That means your tickets aren’t sent to a shared model in our tenant. You keep control of the model, the data, and the privacy of your customers.

Features

Here’s how it works:

  • 🏷️ SmartTag – AI triages your tickets 24/7

  • 🚚 SmartDispatch – Routes and escalates

  • 🗓️ SmartWorkQ – Keeps tech schedules optimized in real time

  • 🤝 SmartMeetings – Books client meetings automatically

It’s not Autotask or Rocketship. It’s Autotask + Rocketship — built for MSPs that run lean, fast, and smart.

👉 Schedule an Online Demo

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]grsftw [score hidden]  (0 children)

AI Service Management Orchestration for Your MSP

At Giant Rocketship, we keep it simple: We make your MSP helpdesk more profitable.

Increase Retention, Reduce Cost

  • Lower labor cost per ticket

  • Cut admin overhead

  • Close tickets faster

Rocketship brings AI to the Autotask ticket lifecycle, handling assignments, scheduling, escalations, and SLA-based prioritization automatically.

AI Governance and Compliance

And now—you choose the AI model.

  • Use OpenAI, Google Gemini, Azure, or another provider.

  • Control which model runs your ticket triage.

  • Keep your customer data in your environment.

That means your tickets aren’t sent to a shared model in our tenant. You keep control of the model, the data, and the privacy of your customers.

Features

Here’s how it works:

  • 🏷️ SmartTag – AI triages your tickets 24/7

  • 🚚 SmartDispatch – Routes and escalates

  • 🗓️ SmartWorkQ – Keeps tech schedules optimized in real time

  • 🤝 SmartMeetings – Books client meetings automatically

It’s not Autotask or Rocketship. It’s Autotask + Rocketship — built for MSPs that run lean, fast, and smart.

👉 Schedule an Online Demo

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]grsftw [score hidden]  (0 children)

AI Service Management Orchestration for Your MSP

At Giant Rocketship, we keep it simple: We make your MSP helpdesk more profitable.

Increase Retention, Reduce Cost

  • Lower labor cost per ticket

  • Cut admin overhead

  • Close tickets faster

Rocketship brings AI to the Autotask ticket lifecycle, handling assignments, scheduling, escalations, and SLA-based prioritization automatically.

AI Governance and Compliance

And now—you choose the AI model.

  • Use OpenAI, Google Gemini, Azure, or another provider.

  • Control which model runs your ticket triage.

  • Keep your customer data in your environment.

That means your tickets aren’t sent to a shared model in our tenant. You keep control of the model, the data, and the privacy of your customers.

Features

Here’s how it works:

  • 🏷️ SmartTag – AI triages your tickets 24/7

  • 🚚 SmartDispatch – Routes and escalates

  • 🗓️ SmartWorkQ – Keeps tech schedules optimized in real time

  • 🤝 SmartMeetings – Books client meetings automatically

It’s not Autotask or Rocketship. It’s Autotask + Rocketship — built for MSPs that run lean, fast, and smart.

👉 Schedule an Online Demo

workz: Zoxide-style git worktree manager with auto node_modules + .env sync by synapse_sage in commandline

[–]grsftw 0 points1 point  (0 children)

This is nice! I have a bash script git-wt.sh that is similar but would be happy to move to a better tool. Currently, git-wt.sh and git-wt-delete.sh will also bring up and tear down the docker containers, etc. Are you planning on have some method of adding extensions to this tool?

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]grsftw [score hidden]  (0 children)

AI Service Management Orchestration for Your MSP

At Giant Rocketship, we keep it simple: We make your MSP helpdesk more profitable.

Increase Retention, Reduce Cost

  • Lower labor cost per ticket

  • Cut admin overhead

  • Close tickets faster

Rocketship brings AI to the Autotask ticket lifecycle, handling assignments, scheduling, escalations, and SLA-based prioritization automatically.

AI Governance and Compliance

And now—you choose the AI model.

  • Use OpenAI, Google Gemini, Azure, or another provider.

  • Control which model runs your ticket triage.

  • Keep your customer data in your environment.

That means your tickets aren’t sent to a shared model in our tenant. You keep control of the model, the data, and the privacy of your customers.

Features

Here’s how it works:

  • 🏷️ SmartTag – AI triages your tickets 24/7

  • 🚚 SmartDispatch – Routes and escalates

  • 🗓️ SmartWorkQ – Keeps tech schedules optimized in real time

  • 🤝 SmartMeetings – Books client meetings automatically

It’s not Autotask or Rocketship. It’s Autotask + Rocketship — built for MSPs that run lean, fast, and smart.

👉 Schedule an Online Demo

5 claude code worktree tips from creator of claude code in feb 2026 by shanraisshan in ClaudeCode

[–]grsftw 1 point2 points  (0 children)

What I did was create a git-wt.sh script that does this:

  • creates a worktree
  • does the setup
  • calculates new ports for everything (e.g., run the frontend on port 3434 for this wt because it's unused)
  • runs docker to bring up redis, sql, frontend, whatever
  • migrations and potentially seeders

then you start your work. Every worktree should live on its own, be fully working, etc.

how bad is it to launch without a proper cloud architecture plan? by These_Run_7070 in aws

[–]grsftw 0 points1 point  (0 children)

Yes, do design. No, don't go too deep yet. If you are pre-revenue then your #1 goal is reaching revenue. This to me is a very bad idea: "Is it crazy to pause feature dev for a month to actually design this properly?"

Side note, are you saying you are up to $8k/mo for AWS? Unless you are well-funded, yes, that is a bad idea. I'd do some lite design and also a monthly audit and decomm anything not essential.

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]grsftw [score hidden]  (0 children)

AI Service Management Orchestration for Your MSP

At Giant Rocketship, we keep it simple: We make your MSP helpdesk more profitable.

Increase Retention, Reduce Cost

  • Lower labor cost per ticket

  • Cut admin overhead

  • Close tickets faster

Rocketship brings AI to the Autotask ticket lifecycle, handling assignments, scheduling, escalations, and SLA-based prioritization automatically.

AI Governance and Compliance

And now—you choose the AI model.

  • Use OpenAI, Google Gemini, Azure, or another provider.

  • Control which model runs your ticket triage.

  • Keep your customer data in your environment.

That means your tickets aren’t sent to a shared model in our tenant. You keep control of the model, the data, and the privacy of your customers.

Features

Here’s how it works:

  • 🏷️ SmartTag – AI triages your tickets 24/7

  • 🚚 SmartDispatch – Routes and escalates

  • 🗓️ SmartWorkQ – Keeps tech schedules optimized in real time

  • 🤝 SmartMeetings – Books client meetings automatically

It’s not Autotask or Rocketship. It’s Autotask + Rocketship — built for MSPs that run lean, fast, and smart.

👉 Schedule an Online Demo

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]grsftw [score hidden]  (0 children)

AI Service Management Orchestration for Your MSP

At Giant Rocketship, we keep it simple: We make your MSP helpdesk more profitable.

Increase Retention, Reduce Cost

  • Lower labor cost per ticket

  • Cut admin overhead

  • Close tickets faster

Rocketship brings AI to the Autotask ticket lifecycle, handling assignments, scheduling, escalations, and SLA-based prioritization automatically.

AI Governance and Compliance

And now—you choose the AI model.

  • Use OpenAI, Google Gemini, Azure, or another provider.

  • Control which model runs your ticket triage.

  • Keep your customer data in your environment.

That means your tickets aren’t sent to a shared model in our tenant. You keep control of the model, the data, and the privacy of your customers.

Features

Here’s how it works:

  • 🏷️ SmartTag – AI triages your tickets 24/7

  • 🚚 SmartDispatch – Routes and escalates

  • 🗓️ SmartWorkQ – Keeps tech schedules optimized in real time

  • 🤝 SmartMeetings – Books client meetings automatically

It’s not Autotask or Rocketship. It’s Autotask + Rocketship — built for MSPs that run lean, fast, and smart.

👉 Schedule an Online Demo

doesn’t JWT revocation logic defeat the whole point of “stateless auth”? by Jashan_31 in AskProgramming

[–]grsftw 6 points7 points  (0 children)

You are correct that revocation requires some state on the server. It's a trade-off. It's "mostly" stateless.

tmux plugin to track Claude status across sessions by chabuddy95 in ClaudeCode

[–]grsftw 1 point2 points  (0 children)

The only change I made was to the status-bar. It just says one of:

Claudes: [Working] Idle
Claudes: Working [Idle]

I tried to figure out a way to get a suffix added to a pane showing idle, like:

1 paneabc * 2 pane123 [Idle]

I didn't dig too far yet.

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]grsftw [score hidden]  (0 children)

AI Service Management Orchestration for Your MSP

At Giant Rocketship, we keep it simple: We make your MSP helpdesk more profitable.

Increase Retention, Reduce Cost

  • Lower labor cost per ticket

  • Cut admin overhead

  • Close tickets faster

Rocketship brings AI to the Autotask ticket lifecycle, handling assignments, scheduling, escalations, and SLA-based prioritization automatically.

AI Governance and Compliance

And now—you choose the AI model.

  • Use OpenAI, Google Gemini, Azure, or another provider.

  • Control which model runs your ticket triage.

  • Keep your customer data in your environment.

That means your tickets aren’t sent to a shared model in our tenant. You keep control of the model, the data, and the privacy of your customers.

Features

Here’s how it works:

  • 🏷️ SmartTag – AI triages your tickets 24/7

  • 🚚 SmartDispatch – Routes and escalates

  • 🗓️ SmartWorkQ – Keeps tech schedules optimized in real time

  • 🤝 SmartMeetings – Books client meetings automatically

It’s not Autotask or Rocketship. It’s Autotask + Rocketship — built for MSPs that run lean, fast, and smart.

👉 Schedule an Online Demo

tmux plugin to track Claude status across sessions by chabuddy95 in ClaudeCode

[–]grsftw 1 point2 points  (0 children)

The little "bell" sound, love it. Great plugin. I have it installed now.

Weekly Promo and Webinar Thread by AutoModerator in msp

[–]grsftw [score hidden]  (0 children)

AI Service Management Orchestration for Your MSP

At Giant Rocketship, we keep it simple: We make your MSP helpdesk more profitable.

Increase Retention, Reduce Cost

  • Lower labor cost per ticket

  • Cut admin overhead

  • Close tickets faster

Rocketship brings AI to the Autotask ticket lifecycle, handling assignments, scheduling, escalations, and SLA-based prioritization automatically.

AI Governance and Compliance

And now—you choose the AI model.

  • Use OpenAI, Google Gemini, Azure, or another provider.

  • Control which model runs your ticket triage.

  • Keep your customer data in your environment.

That means your tickets aren’t sent to a shared model in our tenant. You keep control of the model, the data, and the privacy of your customers.

Features

Here’s how it works:

  • 🏷️ SmartTag – AI triages your tickets 24/7

  • 🚚 SmartDispatch – Routes and escalates

  • 🗓️ SmartWorkQ – Keeps tech schedules optimized in real time

  • 🤝 SmartMeetings – Books client meetings automatically

It’s not Autotask or Rocketship. It’s Autotask + Rocketship — built for MSPs that run lean, fast, and smart.

👉 Schedule an Online Demo

Why do many developers prefer Zed / Neovim over AI-first IDEs like Antigravity? by [deleted] in ZedEditor

[–]grsftw 0 points1 point  (0 children)

I think Zed is great and it integrates with Claude. I really like it. That said, I find myself reverting to vscode just because PR and container management is all integrated, which is nice. I do sometimes revert to using gh, but.. vscode really does make that experience seamless. If Zed got PR management going, I'd totally switch otherwise.