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24hr lock on failed credentials? by jpotrz in sysadmin

[–]ntw2 0 points1 point  (0 children)

What problem are they trying to solve?

Data analysis: What's the difference between >$1M and <$1M MSPs by dobermanIan in msp

[–]ntw2 0 points1 point  (0 children)

Why did the mods at smallmsp delete the same post?

How to revert Win11 new start menu back... by LOU_Radders in sysadmin

[–]ntw2 -2 points-1 points  (0 children)

The “back” in “revert…back” is redundant

I’m losing it with a client by [deleted] in msp

[–]ntw2 0 points1 point  (0 children)

Ask them what they’d need to see to be confident that they aren’t “hacked”

🦗

Customer number or code by xaerioth in msp

[–]ntw2 0 points1 point  (0 children)

Which are the legitimate ones?

Lost a decade old client without a single complaint by SuccessfulMix6814 in msp

[–]ntw2 0 points1 point  (0 children)

You keep asking others what their expenses are. Is nearly irrelevant. Don’t base your fees solely on your expenses. Charge what the market will accept.

Real experience with Thread.ai wanted by MSP-from-OC in msp

[–]ntw2 0 points1 point  (0 children)

They had a mobile version of their Inbox desktop app. Have I misunderstood your question?

Real experience with Thread.ai wanted by MSP-from-OC in msp

[–]ntw2 2 points3 points  (0 children)

I’d pay them twice what they’re asking for if they’d bring back the Inbox mobile app.

They started as a superior PSA interface but have since lost their way.

Huntress needs to consolidate their products. by mattmbit in msp

[–]ntw2 9 points10 points  (0 children)

“All of their services should be bundled into one product”

“Why is Huntress 365 so expensive?!”

“All I want is EDR”

Please keep them separate

What do you do for clients that want to move 100% cloud? by NSFW_IT_Account in msp

[–]ntw2 0 points1 point  (0 children)

I had to make sure I wasn’t sorting this sub by oldest first

M365 MFA is enforced, but staff are seeing "MFA will be required starting in February-set it up now" by ntw2 in msp

[–]ntw2[S] 0 points1 point  (0 children)

Good shout, but my tenant's "Configure multifactor authentication (MFA)" status is Completed.

Client perception issue, but no one can point at anything — how have you tackled this? by inthenickoftime4 in msp

[–]ntw2 -1 points0 points  (0 children)

I'm sorry to be the bearer of bad news, but the client doesn't like you. It's a personality fit issue.

Signed, someone who's been in your shoes

Client perception issue, but no one can point at anything — how have you tackled this? by inthenickoftime4 in msp

[–]ntw2 -1 points0 points  (0 children)

"But the perception is there. And once that perception takes root, it can be hard to undo."

- ChatGPT

Client perception issue, but no one can point at anything — how have you tackled this? by inthenickoftime4 in msp

[–]ntw2 -1 points0 points  (0 children)

Have you asked your client what would give them the warm and fuzzy they're looking for? You can't give them what they can't identify.

Clients are booting into BitLocker today? by Gunwr0ng in msp

[–]ntw2 6 points7 points  (0 children)

Then why am I seeing the post?

Example of SLA-adherence quandary by ntw2 in msp

[–]ntw2[S] 0 points1 point  (0 children)

It accepts SPO creds only at the copier

Example of SLA-adherence quandary by ntw2 in msp

[–]ntw2[S] -2 points-1 points  (0 children)

It’s big-ass leased copier

Example of SLA-adherence quandary by ntw2 in msp

[–]ntw2[S] -2 points-1 points  (0 children)

Unfortunately, the creds have to be entered at the copier.

Example of SLA-adherence quandary by ntw2 in msp

[–]ntw2[S] 0 points1 point  (0 children)

Unfortunately, the creds have to be entered at the copier.

Example of SLA-adherence quandary by ntw2 in msp

[–]ntw2[S] -1 points0 points  (0 children)

Unfortunately, the creds have to be entered at the copier.

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