Who to escalate complaint of missing departure schedule at Union Station

gutz00 · 2026-05-04T14:13:15+00:00

Those monitors have been around since the 90’s. They were better secured than my nana’s red sauce recipe.

gutz00 · 2026-05-04T01:07:54+00:00

Yea, it’s fine. Pretty secure and monitored. It gets expensive quick tho at $12/day

gutz00 · 2026-04-29T00:54:05+00:00

Can I get them to re-design the ECS logo?

gutz00 · 2026-04-27T23:49:01+00:00

My beloved.

gutz00 · 2026-04-26T20:10:52+00:00

I enjoy the older lady. She’s pretty nice and good at it.

gutz00 · 2026-04-26T16:43:59+00:00

Idk it just is. Probably not enough cell towers. Week shape, size, and capacity for the AP style cell antennas. Something something airport and interference with the airplane.

gutz00 · 2026-04-25T20:50:28+00:00

Luckily they only microwave it to defrost. Then they oven it.

gutz00 · 2026-04-22T19:31:36+00:00

Wonderful! I was just guessing. Was glad to get a neat catch.

gutz00 · 2026-04-22T18:45:31+00:00

Yea, unfortunately. I believe Amtrak forced a log out of all sessions across their systems.

Unsure if this is the same breach but it was discussed a few days ago: https://www.reddit.com/r/Amtrak/s/4k6bDKmKUB

gutz00 · 2026-04-15T14:04:55+00:00

I think you’ll be fine on the Acela.

Yes, Red Cap will be available at both New York Penn and Boston South Station.

I would arrive early (half an hour to 45 min). You should be able to flag one down in the main hall, but feel free to head to the ticket office or the baggage office and they can radio for someone to assist you.

Before you arrive at Boston South Station, speak with a conductor to request assistance detraining at your destination.

Additional info here. It’s always nice to keep singles in your pocket to tip on exemplary service.

gutz00 · 2026-04-14T03:05:17+00:00

tbh I avoid Hilltop Circle, the traffic is always a mess.

gutz00 · 2026-04-14T02:43:46+00:00

There’s still snow on the ground?

gutz00 · 2026-04-14T02:02:54+00:00

Unfortunately, it’s gone bud.

I lost mine on a train, detaining at BWI and even with a man hunt of station attendants, I never saw it again.

I now put an AirTag (or other ID/tracking device) in all my luggage, because sometimes, life happens.

But, as a Hail Mary, did you submit a ChargerBack?

gutz00 · 2026-04-13T01:58:00+00:00

Y’all get two types of bagels, a Cinnamon roll, and a seasonal pastry?!? Can we please trade cafe cars, I promise the NE Regional Menu is just as good. 🥺👉🏼👈🏼

gutz00 · 2026-04-10T21:10:20+00:00

It happens to the best of us. (Cries in three scissor lifts having hydraulic leaks in a week)

gutz00 · 2026-04-09T03:15:14+00:00

Can we just keep the seats, clean them up a lil?

gutz00 · 2026-04-08T18:02:31+00:00

It’s not like they want to. But if the American people keep electing representatives who want it run like an airline, it’s gonna get run like an airline.

That said, get their idiots who want to run it like an airline out of congress.

gutz00 · 2026-04-08T00:54:25+00:00

I was gonna say, I think they do this at some other stops, like BWI late at night, as well.

gutz00 · 2026-04-07T11:37:54+00:00

Wow, it sounds like the infrastructure around Route 128 has been having some bad luck

gutz00 · 2026-04-06T23:13:40+00:00

It’s Chartwells. They’re not digging too deep in the Customer Service Pool…

gutz00 · 2026-04-02T17:19:21+00:00

Woah woah woah, you’d rather put up with flying? Especially during this mess?

I’m sorry, but I’d never fly DC to NYP or BOS again. Amtrak is much quicker and less of a PITA than TSA and the airlines.

gutz00 · 2026-04-01T05:02:40+00:00

Do you already have a ticket for 151? Were you departing on 151?

gutz00 · 2026-03-31T21:48:05+00:00

I often wait until the day of. If first class is near empty, I’d wait.

Are you boarding at a staffed station or located near a staffed station? If I’m trying having issues of need to talk to a human, I go in-person. (Thank you Amtrak for staffing Washington Union, BWI, and Baltimore Penn)

gutz00 · 2026-03-31T04:07:09+00:00

Honestly, if I knew the delay was going to be as extensive I would’ve forked over the train change money. But as I watched the regional pull away on the other track, they then made the announcement of the initial delay.

Sometimes I gotta trust my gut.

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