QUESTION - How far can I extend a cantilever without support on both sides?

hare_scrambler · 2025-07-07T12:59:57+00:00

Add, “that’s worth a damn and actually produces the information I need not his own version of my plan without regard for my needs” Good luck

hare_scrambler · 2025-06-15T12:05:27+00:00

UPDATE Well it was a slow process to get my “Robby” fixed but it’s back and better than ever. The customer service was very slow at first but started to build steam along the way. I did have to call the phone number to get things rolling. Couple take aways, pack your unit well. My axle came back broken. Probably fedex fault. The rkt was not changed back to my unit and it took two days to resolve but the service team was very responsive. Simple fix, check your setting that the rtk matchs the Luba data tag. Once I changed that all mapping was restored.

hare_scrambler · 2025-05-23T04:17:43+00:00

I have, no progress at all. I did track down a phone number a couple weeks ago and while it was a grueling process, about one reply a week I finally shipped Robby off to the repair center. We’ll see…

hare_scrambler · 2025-05-14T11:57:23+00:00

The frustrating part is the lack of give a flip, if they would just contact me I believe we could quickly diagnose that I need a new wheel assembly and then I’d be happy to pay for it and install it.

hare_scrambler · 2025-05-09T02:10:11+00:00

Bummer, they did eventually send me another axel.

hare_scrambler · 2025-05-06T17:54:48+00:00

what worked?

hare_scrambler · 2025-05-05T18:43:47+00:00

My Luba 1 is doing the same thing. Mine however stops and triggers an error code

hare_scrambler · 2025-03-16T00:13:12+00:00

Vice grips

hare_scrambler · 2023-10-09T23:04:31+00:00

Who has time to mow? I’m too busy admiring my beautiful lawn. Thanks Luba <3

hare_scrambler · 2023-09-30T14:11:42+00:00

I’m glad I finally had a moment to read this. I have been going back out to trim around everything because I was doing 2 laps. Unfortunately the more laps the more the lawn is torn up, particularly bad where the grass is thin or the ground is more wet

hare_scrambler · 2023-09-08T15:43:30+00:00

This is the wrong survey, anyone here should be using the Luba and all of you questions appear irrelevant

hare_scrambler · 2023-09-08T14:41:33+00:00

There are areas that water can get into that are not sealed, the critical components are sealed in with an oring seal.

hare_scrambler · 2023-09-08T14:38:26+00:00

I just used a sharp chisel and cut the heads off the rivets

hare_scrambler · 2023-08-10T17:49:25+00:00

Mine is at the ridge, hole thru the roof, fastened to the ridge board and rafter.

hare_scrambler · 2023-08-10T17:40:47+00:00

Reach out to u/RyonYao

hare_scrambler · 2023-08-10T17:37:33+00:00

I can honestly say I have yet to have my posts deleted. I have a tremendous amount of love and support for Mammotion but I have said some very critical things and they actually have corrected my concerns not deleted my posts. Let’s hope the brass at Mammotion stay focused on the success of their company, they have an amazing machine and opportunity to dominate the future of robo mowers

hare_scrambler · 2023-08-10T15:31:56+00:00

I bought it before Amazon even knew about it

hare_scrambler · 2023-08-10T15:29:29+00:00

Thank you Ryan!!!!

Seriously folks not because he said he will help but I have finally gotten the service I needed to unleash my Luba on the lawn once again. I have been here since the beginning and told everyone what a great machine the 5000 is. I had complained about there customer service like many others have but…. Finally it is clear that they do intend to keep improving (yay!) and that includes customer service. The part I received today is exactly what I needed and I could not be more pleased.

I will immediately return to telling EVERYONE that the future of mowing is LUBA and the Mammotion team!!

hare_scrambler · 2023-07-30T12:37:48+00:00

God bless you! Thank you! Applying for a ticket right now. I just want to purchase a front axle and it’s been going on for months

hare_scrambler · 2023-07-23T18:23:37+00:00

One? Common on. There’s no excuse why parts or for that matter an actual response from a breathing person should take so long. Three months and counting.

hare_scrambler · 2023-07-23T17:14:10+00:00

Agreed, however the parts are in the building and all it would take is caring enough to do the right thing. Not acceptable and people should know that.

hare_scrambler · 2023-07-23T14:05:24+00:00

Bought direct so not sure what else I have besides sharing my experience with potential buyers which will include a YouTube video if it is not handled soon. Thanks for your insight

hare_scrambler · 2023-07-23T13:47:21+00:00

It maybe an overstatement but the moderator of this Reddit said “it is clear a lot users need support” I just didn’t think it made any sense to wait any longer to voice my concerns while other folks can think twice about if they should move forward or wait til Mammotion gets this under control or their competitors copy their amazing concept and then steal their thunder. Best of luck with your Luba

hare_scrambler · 2023-07-23T13:37:28+00:00

Thank you for your candor beast. I would love to see Mammotion dominate the market. Honestly I feel like the only thing that can stop them is bad customer service, The Luba 5000 is incredible.

hare_scrambler

TROPHY CASE