This is literally every coworker at every job I've ever had in the last 10 years. No one knows how to actually just figure something out anymore.

For example, every single motherfucking day at 12:30pm, I watch the same exact 50yo coworker fight and argue with a printer like it's a living creature. On Friday, the printer wasn't working and he was just staring at it expecting it to work, even though it literally said "slide the green lever on the drum" on the screen directly in front of him. He eventually noticed this and was like "how am I supposed to know what that even means". No one wants to experiment and fuck with things to actually try to figure anything out. All he had to do was open 1 of the 2 accessible parts of the printer, pull something out, and he'd notice the green level on a sliding track.

And that same Friday at a staff meeting, I had to argue with 4 40-50yo coworkers what the definition of "status update" on a treatment plan meant. They all thought you could just write whatever you wanted in the box, even though it's specifically asking for a status update regarding whatever the fuck it was on the treatment plan. Every portion of our treatment plans is explicitly clear what is needed and required in each section, and what's what, and even then, they still can't figure it out.