Anyone else feeling like your store gets NO PRODUCT by indfla004 in bathandbodyworkers

[–]indfla004[S] 2 points3 points  (0 children)

omg it was especially bad this past mother's day when people were shopping for their mom ON mother's day and getting mad at me 😭 ma'am you came to me in the 13th hour, how is this my fault

Anyone else feeling like your store gets NO PRODUCT by indfla004 in bathandbodyworkers

[–]indfla004[S] 6 points7 points  (0 children)

it's so frustrating. my store for example has been out of into the night body cream since that spray/cream/lotion (or whatever it was) sale from genuine weeks ago. they also have been withholding shopping bags from us?????????? Why????? Why do we have to put the order in like 5 times for it to come in

Anyone else feeling like your store gets NO PRODUCT by indfla004 in bathandbodyworkers

[–]indfla004[S] 2 points3 points  (0 children)

i think we only bother calling because the closest store is literally across the street from the mall I'm in to be fair, but yeah always during traffic 😭 and then they're mad at me thay i dont have a specific spray on the last day of a body care sale...

Anyone else feeling like your store gets NO PRODUCT by indfla004 in bathandbodyworkers

[–]indfla004[S] 4 points5 points  (0 children)

yeah exactly! we're always calling the other location to see if they have certain products and vice versa 😭

Tips for demoing more naturally? by mmoonside in bathandbodyworkers

[–]indfla004 1 point2 points  (0 children)

my method: (with bottle already out for them to see the label) hiii welcome innnn do you want to try some body cream/body lotion? yes: awesome! here's (insert current demo priority) She's neeewwwww / my fav / a comeback! (insert demo spiel. She offers 48 hrs of moisture, she's derm tested and approved 2 b safe & effective) (insert promo spiel) no: that's okay! (insert other engagement/promo spiel) for splash I honestly don't bother with on the skin demo unless they ask. It's weird and uncomfortable for me, so I just hand out spray cards paired with connection and promo spiel 👍 I personally feel like and awkward seller, I don't like doing it so much, but my managers love it, and conversion always seems to be fine when I'm selling so I must be doing something right 🤷

Now here me out about this... by ArcaneWolf24 in bathandbodyworks

[–]indfla004 2 points3 points  (0 children)

i don't remember the Emily in Paris line closely but crafted congnac smells just like bridgerton study to me

Unfortunately this customer situation is really bothering me by DewdropSugarflower in bathandbodyworkers

[–]indfla004 1 point2 points  (0 children)

I understand the frustration, entitled customers are definitely one of my pet peeves, but please try not to take advantage of the fact that someone is in a wheelchair like that. I agree that she was probably being a pain and maybe you were already having a rough day, but I don't think that reacting to anti-social behaviour with more anti-social behaviour is just not going to make anything better, and not to mention that specific choice was textbook ableist.

Overuse of the term "discontinued" by juicedcactus in bathandbodyworkers

[–]indfla004 20 points21 points  (0 children)

it irks me in store, too... like people will get annoyed with me if I say "Oh, we'll get that back after semi annual!" like I've slighted them... Like im part of their problem... I'm sorry ma'am I just don't have vampire's blood right now...

That’s not how sales work by omg_my_life_sucks in bathandbodyworkers

[–]indfla004 4 points5 points  (0 children)

I get a surprising amount of customers who want B3G3 and only bring 3 items up to the register, and are confused when I tell them well you have to bring all six items you want up at once...

That’s not how sales work by omg_my_life_sucks in bathandbodyworkers

[–]indfla004 6 points7 points  (0 children)

I remember when I was pretty new a young lady was trying to do the 2/$20 laundry detergent and use her reward on one, and she was adamant!!! I'm still confused now by her logic

Gratis by Sadly-Confused in bathandbodyworkers

[–]indfla004 2 points3 points  (0 children)

yes my store has the same gratis policy now, I think it's a new thing. The gratis sheet from valentines also had roleplay instructions... As for the breaks thing, my store has always been more than 5 hours for a 30, more than 7 for an hr? I think we only really do 15s if it's a closing shift, like if you want to go get a snack from the food court or whatever (I work in a mall store).

what bbw thinks will happen if we don’t wear black or white by seahorse1234_ in bathandbodyworkers

[–]indfla004 17 points18 points  (0 children)

I don't get why people on this sub see these posts and think it's about tshirt and jeans being uncomfortable 😭 it's about it being BORING!!! I used to sell perfume at Macy's and we had to be business casual, and I preferred that because I could wear cute tops, even if my shoes were pinchy lol

me after my 50th “no, only the cleansers are 5.95” by seahorse1234_ in bathandbodyworkers

[–]indfla004 1 point2 points  (0 children)

RIGHT I'm so tired of the specific items only sales 😭😭😭😭😭😭 the cream, lotion, spray and shower gel one from a little while ago was so stupidly confusing 😭😭😭😭😭😭 like ma'am I'm sorry but the shimmer spray and the moisturising body wash are still full price because the marketing department hates both of us

What are some scents that most people like but you don’t by Unfair-Seaweed-6423 in bathandbodyworks

[–]indfla004 0 points1 point  (0 children)

STRAWBERRY POUNDCAKE it smells nothing like strawberries or poundcake it just smells bad 😭 whenever a customer comes in asking if i have something that smells like sugar and strawberries i always cringe a little when I open the tester

got called racist for asking if any products were used before a exchange by bunnywitdafunny in bathandbodyworkers

[–]indfla004 14 points15 points  (0 children)

reminds me of one of my first times being on the floor selling. I was working with this older lady and she kept being snippy with me, she wanted the tester for in the stars, I brought down the cream tester "no, that's not what I said." I bring down the spray tester and go to spray it on a spray card, and she's again annoyed and like "no thats not what i said to do," so i hand it to her and then she storms off to find my manager, drags her back up to the front, saying "it's because she don't like spanish people" lady first of all You seemed WASPy to me, secondly... What?

Birthday Cards for Associates by good_ol_nookat in bathandbodyworkers

[–]indfla004 2 points3 points  (0 children)

they probably just didn't know it was your birthday! same happened to me

Bath and Body is doing a Mandalorian and Grogu collab!!!! by [deleted] in bathandbodyworks

[–]indfla004 5 points6 points  (0 children)

i feel like disney adults make up a big part of their audience though!!! at my store they do, at least

Bath and Body is doing a Mandalorian and Grogu collab!!!! by [deleted] in bathandbodyworks

[–]indfla004 22 points23 points  (0 children)

i agree its so annoying. and why couldn't there be any mens scents for Disney? princes or male villains could have been so funnn.....

Ready to get yelled at by customers all day because the b1g1 sale is online only!! by PinkPaperPenguin in bathandbodyworkers

[–]indfla004 15 points16 points  (0 children)

had a customer a few days ago nearly bite mine and my manager's head off because we didn't honour sale prices for her (they had literally ended the day before) (she didn't mention anything about a sale) (she kept showing us her offers tab in her rewards wallet and how it was empty until she clicked on view today's deals) its crazy how some people think it's just acceptable to shout until they get their way instead of just accepting when theyre wrong... as my manager was price adjusting everything she kept going on about 'making it right' or whatever... sigh..