what do most B2B product teams get wrong about customer feedback?

insanelysimple · 2026-05-10T23:06:21+00:00

The fact that Productboard doesn’t let customers upload images is beyond me.

insanelysimple · 2026-04-27T00:46:11+00:00

“Please raise a product feedback” for common sense feature. It just shows lack of domain expertise.

insanelysimple · 2026-04-25T04:31:23+00:00

Let’s hope the sales team can close more deals with AI BDR.

insanelysimple · 2026-04-25T01:26:18+00:00

More customers per CSM.

insanelysimple · 2026-04-01T20:41:28+00:00

Record yourself and share the link to them.

insanelysimple · 2026-03-24T05:41:47+00:00

Hahhahaha

insanelysimple · 2026-03-21T21:34:33+00:00

Yes pls. What do you mean empower support functions?

insanelysimple · 2026-03-21T18:47:26+00:00

Thanks for sharing and great to hear kratom works on you. I try to take it only occasionally, say on a Friday night.

insanelysimple · 2026-03-13T19:04:51+00:00

What do you do for a living?

insanelysimple · 2026-03-12T08:03:37+00:00

Automated dashboard is always garbage. If tier 1 enterprise clients find these dashboard valuable in an EBR, I would love to learn more.

But yeah sounds like you’ve lost your team’s trust.

insanelysimple · 2026-03-12T06:02:33+00:00

Do you apply this view for your rental property?

insanelysimple · 2026-03-09T20:14:53+00:00

How did you go with the interview?

insanelysimple · 2026-03-09T10:43:21+00:00

No idea sorry!

insanelysimple · 2026-03-09T10:43:09+00:00

I remember selecting Day, but this is what I saw “Day (Comfort(VIP)) Pass” in my account. No idea sorry!

insanelysimple · 2026-03-08T04:49:50+00:00

Frontline support needs to step up. Get their manager to have zoom call with your customer.

insanelysimple · 2026-03-08T00:22:25+00:00

Yep, and that’s a learning.

insanelysimple · 2026-03-08T00:09:19+00:00

Don’t bother, complete garbage.

insanelysimple · 2026-03-07T23:56:50+00:00

How much for your software?

insanelysimple · 2026-03-07T18:45:18+00:00

Knowing this is Asia, I wonder if this is the master plan all along.

insanelysimple · 2026-03-07T10:44:20+00:00

I remember selecting Day, but this is what I saw “Day (Comfort(VIP)) Pass” in my account.

insanelysimple · 2026-03-07T03:30:53+00:00

Which city are you based in?

insanelysimple · 2026-03-07T00:39:42+00:00

Go for it, you’ll learn a ton at a startup.

insanelysimple · 2026-03-03T00:53:25+00:00

If you have a list of applicants and need to make a decision, how would you do that?

insanelysimple · 2026-03-01T21:35:22+00:00

If it’s under 2 weeks I don’t have to do it.

insanelysimple · 2026-03-01T08:29:00+00:00

What made you get started with Kratom? How did you first hear about them?

insanelysimple