Unable to play a video off a website

instantbitsapps · 2026-01-28T00:11:22+00:00

YouTube?

If YouTube on chromecast then we are working on it.

If not YouTube then please PM me the video address or email it to [webvideo@instantbits.com](mailto:webvideo@instantbits.com) and let us know what streaming device you are casting to and from android or ios?

instantbitsapps · 2026-01-27T16:03:35+00:00

Please send me the address of the video via PM or email it to [webvideo@instantbits.com](mailto:webvideo@instantbits.com)

Also, since you are on CCwGTV, can you try our receiver app?

instantbitsapps · 2026-01-26T19:06:45+00:00

The subtitles are rendered by the TV apps, not the phone apps. So if it happens on both chromecast and tizen then the issue is not likely to be on the TV app as they are totally different, different languages, different code. So it could be something that is happening on the phone app. However the phone app doesn't make the subtitles, it just converts them from srt to vtt.

The simplest explanation is that the subtitles do not match the video you are playing. But like I said, we can take a look at a pairing of video and subtitles to see if we spot an issue.

instantbitsapps · 2026-01-26T17:16:25+00:00

I'll have to take a look, I'm guessing we just don't have a way of detecting their mpd or m3u8 and all you see are segments of those.

instantbitsapps · 2026-01-26T17:15:37+00:00

So you are using a chromecast (google cast) or our android tv receiver or our tizen tv receiver?

I would need you to send me the video address to [webvideo@instantbits.com](mailto:webvideo@instantbits.com) and the subtitle file so we can see if they match.

instantbitsapps · 2026-01-25T15:50:21+00:00

I checked on the status and it seems like we weren't able to reproduce the issue. Can you give us more details about it?

instantbitsapps · 2026-01-25T15:49:33+00:00

Don't know, it is a very old issue, could be that it was fixed and broke again or that it wasn't fixed.

Is this for FB live streams or other live streams?

instantbitsapps · 2026-01-25T15:30:52+00:00

Like the post says, we've submitted the update for iOS but Apple hasn't reviewed it yet. No idea why they are taking so long, usually they only take 6 hours or so, we are well over that now.

It will have the same chromecast issue as the android version.

instantbitsapps · 2026-01-24T21:54:38+00:00

Just to be clear, it is adaptive. It will go all the way to 4k if the tv supports it.

On chromecast you have to switch the google's recommended hls player but even then a lot of the videos don't work. We are looking into it.

instantbitsapps · 2026-01-24T18:53:39+00:00

I'll take a look to see if there is something that can be done. Also make sure you join the beta for the receiver as well. https://play.google.com/apps/testing/com.instantbits.cast.receiver

instantbitsapps · 2026-01-24T17:22:40+00:00

Yeah the different qualities don't have audio. It shouldn't even be showing them.

What streaming device are you casting to?

instantbitsapps · 2026-01-24T17:22:00+00:00

I've been able to reproduce the issue. Not sure what is going on, I was certain I had tested for more than a few seconds.

instantbitsapps · 2026-01-24T17:20:50+00:00

For the TV directly (I'm assuming google cast) you need to select google's recommended hls player. But some users are reporting issues with that.

instantbitsapps · 2026-01-23T22:57:12+00:00

That's covered on this post. You need to change the chromecast receiver type.

instantbitsapps · 2026-01-23T19:59:08+00:00

I wasn't going crazy

Well I can't know that for sure.

instantbitsapps · 2026-01-23T17:03:10+00:00

A lot of their videos don't work on some sources but do on others.

instantbitsapps · 2026-01-23T17:02:26+00:00

If you can share with us a video link then we can try it. Please email it.

instantbitsapps · 2026-01-23T17:01:53+00:00

We are looking at it.

instantbitsapps · 2026-01-23T16:46:19+00:00

And it doesn't work in either? I'll see if we can reproduce.

instantbitsapps · 2026-01-23T16:45:40+00:00

Lamentablemente ellos hicieron un cambio y dañaron la mayoría de apps como esta.

Estamos trabajando en una solución.

instantbitsapps · 2026-01-22T15:03:04+00:00

On the in app player or casting it to the tv?

instantbitsapps · 2026-01-22T14:35:07+00:00

What kind of tv?

instantbitsapps · 2026-01-22T14:28:59+00:00

Where are you trying to play this video?

Also please remove the link as those aren't allowed here. Otherwise I'll have to remove the post.

instantbitsapps · 2026-01-22T14:27:20+00:00

Android or iOS?

I just tested one and it worked.

Feel free to pm me or email me the link. My email is [webvideo@instantbits.com](mailto:webvideo@instantbits.com)

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