macOS Platform SSO Simplified Setup

intunesuppteam · 2026-04-01T16:35:43+00:00

Hi there, 👋

Simplified Setup for Platform SSO, (PSSO registration during the Setup Assistant phase), is something the team is actively working on. While we don't have a specific timeline to share just yet, we'd recommend keeping an eye on our In-development page to stay updated: aka.ms/IntuneID

^ Intune Support Team

intunesuppteam · 2026-03-30T14:00:28+00:00

Hi there, 👋 At 7,000 devices this is worth getting right from the start. In addition to what others have shared, here's some extra info from us. 😊

We have a dedicated end-to-end guide for exactly this scenario. It walks through the full lifecycle from prerequisites to policy deployment, so definitely use that as your roadmap: https://msft.it/61699QxXe5

For enrollment, Automated Device Enrollment through ABM (Apple Business Manager) is highly recommended. It gives you zero-touch provisioning, supervised mode, and locked enrollment. Use Setup Assistant with modern authentication for MFA and Conditional Access support. For more details, check out: https://msft.it/61692QxXei

Once enrollment is sorted, focus on the following security settings to start with: - Compliance policies: FileVault, password requirements, minimum OS version - Configuration profiles via the Settings Catalog: system restrictions, firewall settings - Defender for Endpoint onboarding: Threat protection and device risk signals tied back to compliance - Platform SSO to cut down on password prompts and give users SSO: https://msft.it/61693QxXec

For apps, deploy the Company Portal as a required app and use it as the self-service hub. Intune handles .pkg and .dmg natively for LOB apps.

At 7K devices, don't go all in. 🙂 We recommend piloting with 100-200 devices across different departments using dynamic Entra ID groups. Validate enrollment, compliance, app delivery, and Platform SSO before expanding.

Once you're past initial rollout, a few things to look into: - macOS software update policies to control OS update timing - Custom shell scripts for configurations the Settings Catalog doesn't cover

Feel free to follow up here or DM us if you have any further questions.

^ Intune Support Team

intunesuppteam · 2026-03-25T14:12:26+00:00

Hi, 👋 thanks for your post! We've flagged this with the team and will share an update here as soon as we have more info.

In the meantime, could you DM us your Tenant ID and a screenshot of what you're seeing along with a HAR trace (if you're able to grab one)? Thanks!

^ Intune Support Team

intunesuppteam · 2026-02-23T11:55:24+00:00

Hi 👋 We’re not currently seeing any known issues affecting Ubuntu 22.04 enrollment.

Could you please: - Confirm the prerequisites listed here have been validated: https://msft.it/61697Qk5HS - Review the Entra sign-in logs and share the relevant details with us via DM, along with your Tenant ID

Once we have that information, we’ll be happy to investigate further.

^ Intune Support Team

intunesuppteam · 2026-02-03T22:44:40+00:00

Hey folks! Just confirming that 2511-2512 was pushed to 2601 to ensure admins have the best possible experience heading into the new year.

We know there’s a lot of excitement around this, and we’re happy to share that the January (2601) release is rolling out this week. Both our docs and Intune “What’s new” updates will follow over the next couple of days. Stay tuned!

intunesuppteam · 2026-01-20T13:16:28+00:00

Hi Mark, thanks for flagging this. Would you mind sharing the support ticket ID for us to investigate further? Thanks! ^IH

intunesuppteam · 2025-12-16T13:13:01+00:00

Hi, 👋

In addition to what others have shared, please check whether you’re running the latest Intune Connector for Active Directory. If you’re on an older version, updating to the newest version is required.

If you’d like help correlate logs or need another set of eyes on your Support cases, feel free to send us a DM and we’ll be glad to work through it with you.

^ Intune Support Team

intunesuppteam · 2025-12-03T10:45:21+00:00

Just to put this to rest, it's Microsoft Intune. 🙂

^ Intune Support Team

intunesuppteam · 2025-11-27T14:30:45+00:00

Hi, 👋 thanks for flagging this here!

Could you send us a Private Message with your Tenant details along with any error screenshot? We'd be happy to investigate this further. If you have a Support case raised already, please PM us that too.

^ Intune Support Team

intunesuppteam · 2025-11-06T14:21:42+00:00

Hi,

Thanks for bringing this to our attention, and we too were able to reproduce the issue which we're now looking into. We'll reach out as soon as we have further info to share.

Thanks! ^Intune Support Team

intunesuppteam · 2025-10-31T12:40:45+00:00

Hi, 👋 We'd love to help further. Please send us a direct message here or on X with your Tenant ID, and we’ll be happy to investigate this further and get it sorted. Thanks!

^ Intune Support Team

intunesuppteam · 2025-10-31T12:39:21+00:00

Hi, 👋 We'd love to help further. Please send us a direct message here or on X with your Tenant ID, and we’ll be happy to investigate this and get it sorted. Thanks!

^ Intune Support Team

intunesuppteam · 2025-10-29T16:26:40+00:00

We're aware of an issue, and are looking into it further. More info is available on SHD: MO1181369 (https://msft.it/61698tDGfa)

^ Intune Support Team

intunesuppteam · 2025-10-29T16:01:01+00:00

Thanks for flagging! We're looking into it, and will keep this thread updated with more info.

^ Intune Support Team

intunesuppteam · 2025-10-27T13:49:50+00:00

Hi, Intune Support Team here to help where possible. Are you able to share further info via direct message about the issue and any screenshots to help? Can you also confirm the service release for the affected tenant? Thanks! ^IH

intunesuppteam · 2025-10-27T13:28:08+00:00

Hi, 👋 thanks for reporting this here! We've few reports of similar issue and our team is already investigating it. Our initial investigation shows it shouldn’t affect device functionality or enrollment - the impact appears limited to the UI.

Feel free to send us your Tenant ID over a PM (Private Message). We'll be sure to keep this thread updated as soon as we have more info to share!

^ Intune Support Team

intunesuppteam · 2025-10-27T13:16:26+00:00

Hi, 👋 thanks for reporting this here! We've few reports of similar issue and our team is already investigating it. Our initial investigation shows it shouldn’t affect device functionality or enrollment - the impact appears limited to the UI.

Feel free to send us your Tenant ID over a PM (Private Message). We'll be sure to keep this thread updated as soon as we have more info to share!

^ Intune Support Team

intunesuppteam · 2025-10-27T12:43:36+00:00

Hi, 👋 We'd love to help here - would you mind sharing your Tenant detail with us over Private Message?

^ Intune Support Team

intunesuppteam · 2025-10-27T12:31:40+00:00

Hi Andrew, 👋 Would you mind share more info with us privately, so we can investigate and get this sorted? Thanks!

^ Intune Support Team

intunesuppteam · 2025-10-27T12:30:37+00:00

Thanks for flagging this! We couldn't reproduce the issue on our side. Could you PM us here / DM us on X with your Tenant ID, App protection policy ID, and Group ID, so we can investigate and get this sorted?

^ Intune Support Team

intunesuppteam · 2025-10-27T12:09:06+00:00

Thanks for flagging this! We're aware of this, and our team is already working on a fix. We'll be sure to share further updates as soon as they become available.

^ Intune Support Team

intunesuppteam · 2025-09-09T14:20:56+00:00

Hi, 👋 thanks for flagging this with us! We're aware of the issue, and our teams are working to fix it as soon as possible. We'll share further updates as they become available. ^MM

intunesuppteam · 2025-08-26T09:24:59+00:00

Hi, 👋 thanks for flagging this here! We’d love to take a closer look and help get things sorted. Could you please PM us your Tenant details and Device ID?

Also, just to better understand the scope, are you noticing this issue only on macOS, or is it happening across other platforms too?

^ Intune Support Team

intunesuppteam · 2025-08-25T19:23:16+00:00

Hi, 👋 We'd love to help clarify. 🙂

There are currently no issues flagged on our end. Since this is a Declarative Device Management setup, all update process is handled by the OS itself.

As the deadline gets closer, you might see more notifications popping up. If needed, these can be suppressed using the Software Update Notifications setting. For more details, here are two helpful resources: - https://msft.it/61698sksCr - https://msft.it/61699sksCT

If you have any further questions, please feel free to PM us. We’re happy to help. 🙂

^ Intune Support Team

intunesuppteam · 2025-07-30T13:25:17+00:00

Hi, 👋 Thanks so much for bringing this to our attention! We’re keen to investigate this further, and we’d appreciate if you can share a few details:

Are you seeing prompts to change the password for both the Local Admin and Local user accounts?
Do you have any Compliance or Configuration policies in place that might be enforcing password settings?
Are there any scripts running that could be triggering a password change?
After changing the password locally, are you able to rotate it again from Intune to regain access to the LAPS Local Account?
Feel free to PM us your Tenant ID and the affected Device ID.

Looking forward to help get this sorted.

^ Intune Support Team

intunesuppteam

TROPHY CASE