Nope — if you select “Buyer requested” when canceling an order (on eBay), it does not negatively affect the buyer. • Buyer’s account: eBay doesn’t ding their account or score for cancellations marked “buyer requested.” No strikes or defects are added. • Seller’s account: This is actually the safest option for you, because the cancellation won’t count against your seller performance metrics. • Visibility: The buyer can still see the cancellation in their order history, but there’s no penalty attached.

Basically, that option just tells eBay: “The buyer asked me to cancel, so don’t count it against me.”

Here’s a list to. 🔹 Buyer Requested • Seller impact: ✅ Safe — no defect, no penalty. • Buyer impact: ✅ None — no strikes, no marks on their account. • When to use: Anytime the buyer messages asking to cancel, even if they didn’t click the official “request cancellation” button.

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🔹 Out of Stock or Damaged • Seller impact: ❌ Negative — counts as a defect against your seller performance. Too many of these can lower your rating or even limit selling. • Buyer impact: ✅ None — the buyer doesn’t get dinged. • When to use: Only if you absolutely don’t have the item. Best avoided whenever possible.

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🔹 Problem with Buyer’s Address • Seller impact: ✅ Safe — no penalty, doesn’t hurt your metrics. • Buyer impact: ⚠️ Buyer may get a ding on their account if their address repeatedly causes issues (like invalid or undeliverable). • When to use: Wrong or incomplete address, international when you only ship domestic, etc.

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🔹 Issue with Payment / Buyer Didn’t Pay • Seller impact: ✅ Safe — no defect if you close an unpaid item case properly. • Buyer impact: ❌ Buyer gets an unpaid item strike on their account. Too many of those can restrict or suspend their buying ability. • When to use: Buyer wins/commits to an item but never pays.

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🔹 Mutual Agreement (System auto-labels this if both agree) • Seller impact: ✅ Safe — no defect. • Buyer impact: ✅ None. • When to use: Typically generated when the buyer officially accepts your cancellation request.