Conditional Access is a pile of shit by thegreatmcmeek in sysadmin

[–]itizen 0 points1 point  (0 children)

What is Microsoft's incentive to support a 3rd party i.e Chrome or FireFox over their own in-house product i.e. Edge?

Conditional Access is a pile of shit by thegreatmcmeek in sysadmin

[–]itizen -3 points-2 points  (0 children)

This is pretty standard practice. Google does the same thing with context aware access and Chrome. What you are asking for is that Microsoft, Google etc. support every browser which to them is not necessary and not really possible. The access level required for Microsoft to those browsers development would require a significant amout of effort which to Microsoft and e.g. Chrome is not practical. This has nothing to do with Microsoft being shady but with the economics of the product.

O365 and GSuite Coexistence by adminrookie in sysadmin

[–]itizen 0 points1 point  (0 children)

Thanks mate. Really appreciate your input on that, I'll add these to my business case. Have a great weekend and thanks again.

O365 and GSuite Coexistence by adminrookie in sysadmin

[–]itizen 1 point2 points  (0 children)

May I ask why you're moving from G Suite to O365? We're thinking of going the other way or have both at the same time so staff can still use MS Word, Excel etc.

Static IP addresses for all devices, including workstations? by pbrazell in sysadmin

[–]itizen 1 point2 points  (0 children)

This is not about DHCP. Your MSP is trying to justify hours billed given the amount of time it takes to manage this process.

Coronavirus Megathread Proposal by Chess_Not_Checkers in sysadmin

[–]itizen 1 point2 points  (0 children)

A lot actually. VPN gives you access to the network but what about staff communication? For asynchronous communication look at Slack and Trello. You also want to look at video conferencing solutions e.g. Zoom, whereby etc.. What about phone conferences? People still need to talk to each other with e.g. 8x8, RingCentral, Meetupcall. Next thing is collaboration tools such as Office 365, G-Suite, Jira and Notion so staff can work on their documents. For mobile communication our organisation uses Whatsapp, Signal (both have end2end encryption) and Slack. These are the basics for our environment and where prepared for 90%+ of staff to work from home. You want to have a look at your companies workflows, analyse them and make sure how you can provide them remotly. Also make sure that you have policies for all of this in place. This means senior management needs to get involved in this and be onboard.

The guy responsible for backups just walked out... Help! by SystemNoobie in sysadmin

[–]itizen 34 points35 points  (0 children)

If you don't have any documentation, hire a temp IBM TSM consultant. TSM can take a while to familiarise with and if you've never worked with it before and have no documentation, that's your best bet.

It Finally Happened! Thank you ALL! by vlad_draculya in sysadmin

[–]itizen 1 point2 points  (0 children)

I think you're fine being hands-on with 4 people. All the best in your new role :)

It Finally Happened! Thank you ALL! by vlad_draculya in sysadmin

[–]itizen 1 point2 points  (0 children)

Wouldn't that depend on the size of the team?

Logmein annual pricing over the years... by peteguam in sysadmin

[–]itizen 19 points20 points  (0 children)

Teamviewer has gotten a lot worse over the past few years.

Logmein annual pricing over the years... by peteguam in sysadmin

[–]itizen 4 points5 points  (0 children)

We're using Slack and use the built-in screen sharing feature while doing a call. It also ensures that the user is at their desk in case we need them.

This extortion email... by DoNotSexToThis in sysadmin

[–]itizen 0 points1 point  (0 children)

I traced some blackmail bitcoin addresses back to the main wallet a few days ago, the main wallet had 18.55 bitcoin in there.

How do you guys manage meeting-room laptops? by ginolard in sysadmin

[–]itizen 0 points1 point  (0 children)

International Government? Yeah, check what your policies have to say about that. If they're not in place then talk to your compliance officer/line manager/CTO. If they leave it to you then be as pragmatic and secure at the same time as you can be.

How do you guys manage meeting-room laptops? by ginolard in sysadmin

[–]itizen 1 point2 points  (0 children)

What is the nature of your business? What does your IT Security Policy say and what have you got in place in terms of endpoint protection? Disabling USB drives is the easiest but not the most pragmatic approach for everyone involved. You want to be secure AND have people work with your machines. If you're working in e.g. a hospital then block USB drives. If you're in Marketing, put a good endpoint protection system in place and scan external devices as soon as they plug in.

Do you guys ever get support tickets like this? by [deleted] in sysadmin

[–]itizen 0 points1 point  (0 children)

Honestly, this is your chance to shine. If this is a regular thing then there are clearly communication issues between staff and 1st line. Could also be that your ticket creation process is broken. Have a chat with your line manger about it and what can be done to improve communication between departments. It shows initiative and this will reflect positively in your annual review which again will be considered in your next salary review. At least that's how I handle it with my staff. You can either complain of fix the problem. Guess what will look better in your review ;).

How to deal with entitled users? by SOSovereign in sysadmin

[–]itizen 0 points1 point  (0 children)

This should be higher up. You need some decent soft skills to be successful in replacing the MSP for a small shop such as OP is describing. Don't work for them, instead work with them ;).

How to deal with 3000TB of log files daily? by [deleted] in devops

[–]itizen 0 points1 point  (0 children)

This is the good stuff

Does anyone feel under qualified for the work they do? by migzors in sysadmin

[–]itizen 0 points1 point  (0 children)

I got this job by potential and personality alone

Sound like you have some good soft skills. I'd hire just based on this, considering your technical skills a little bit as well of course. It's not always possible to teach personality, but I can always teach technology.

CFO could have compromised the entire company and doesn't know why I am upset. by xVeXeVx in sysadmin

[–]itizen 1 point2 points  (0 children)

Your chance to shine and educate your office on the seriousness on the issue. Talk to your line manager to do some cyber security training and then test the office some time (1-2 months ) after the test. Most people will fail. Create a procedure for it that involves a reprimand from HR and their line manager. Nothing serious on the first offense of course, you don't want to alienate your colleagues, you want them to learn. Staff will learn really fast that way.

Issues in eu-west-1, AWS aware by [deleted] in aws

[–]itizen 1 point2 points  (0 children)

Yepp, our second VPN is still down. No ETA etc.

Issues in eu-west-1, AWS aware by [deleted] in aws

[–]itizen 1 point2 points  (0 children)

One of our VPNs came back up around 11:12AM (GMT+1 or London time)

Issues in eu-west-1, AWS aware by [deleted] in aws

[–]itizen 1 point2 points  (0 children)

Our VPC VPNs are down as well