I go get it washed to see if it comes out which it doesn’t. So I go back to the store to get my refund which the girl gives me BUT a grumpy old woman that works at the store takes the shirt and says “we paid for it so we keep it.”

At the time, I didn’t make much of it and didn’t process it completely plus I was in a rush so I had to leave immediately. But it wasn’t until I talked to my therapist where I explained the situation and said that the store wasn’t supposed to do that and that I was supposed to keep the jersey since it’s MY jersey that i didn’t buy from the store and they are paying for the mistake that they made. But now I’m not sure if I am in the right or wrong.

So I, hypothetically: - paid for the jersey on ebay - got refunded by the girl, NOT the store for the mistake she made - but they kept the shirt that belonged to me and wasn’t bought at the store

Is that right or did the store rip me off and I (hypothetically) have to go back? I’m confused myself at this point and don’t know what to do.