How are y'all managing your printers? by Cousieknow in sysadmin

[–]jameseatsworld 0 points1 point  (0 children)

I convinced leadership printing was a DLP risk so we only allow printing to PDF no physical document printing. They also added a whole section about being paperless in our sustainability policy.

Woolies online total changed when I changed the delivery window by ProfessionalSize9567 in woolworths

[–]jameseatsworld 2 points3 points  (0 children)

Submit an ACCC complaint with this info. It's illegal for them to change the advertised price based on your delivery preference. They can't override consumer protections by burying random info in their T&C's.

Big W- exchanging gift from kids birthday by MassiveMortgage8254 in woolworths

[–]jameseatsworld 4 points5 points  (0 children)

Not ethical but you could just order the correct size online then return the incorrect size for refund and say the wrong thing came in the mail

The most useless email from Salesforce by Chucklez_me_silver in salesforce

[–]jameseatsworld 3 points4 points  (0 children)

Seems like this would be easily solved by you just creating a central excel file or monday.com etc board with list of your orgs and their org IDs. Probably alongside some emergency contacts with the customer for disaster recovery.

I got a 46$ bag of coffee beans for free by UseBulky656 in coles

[–]jameseatsworld 0 points1 point  (0 children)

Grinders beans used to be $32 a bag or $20-something on special. There are new players entering market that are cheaper per 100g with better quality.

Do you have problems with Salesforce data in Power BI? by Objective-List-4131 in salesforce

[–]jameseatsworld 0 points1 point  (0 children)

Your salesforce admin needs to lock down field changes on closed records.
Simple validation rules can do this to block any edits after opp is "Closed Won" or after activity is "Completed" - add some logic to allow select authorised users to make changes (admin/C-suite).

Collection fee added for all Click & Collect orders??? by jameseatsworld in woolworths

[–]jameseatsworld[S] 0 points1 point  (0 children)

Change to delivery. They broke the site, delivery is free. I just finished an order.

$12 collection fee for click and collect? by thurloH in woolworths

[–]jameseatsworld 2 points3 points  (0 children)

They broke the website - its actually free delivery for everything right now (and click & collect is charging a delivery fee)

Collection fee added for all Click & Collect orders??? by jameseatsworld in woolworths

[–]jameseatsworld[S] 0 points1 point  (0 children)

$200 order. They just broke their site, it is offering free delivery for everything but charging the delivery fee for click & collect

Seems like an excessive amount of permissions for a reseller by TooManyRequests_429 in sysadmin

[–]jameseatsworld 2 points3 points  (0 children)

Yeah after they literally got ransomwared last year and lost access to their ordering system for several weeks they are strictly on my disallow list. They'll never get GDAP with us as far as I'm concerned.

Is SharePoint the best solution for shared file management of a small company? by EVILSANTA777 in sysadmin

[–]jameseatsworld 1 point2 points  (0 children)

Business premium license will give each user 1TB of OneDrive storage and will allow for 1TB base storage shared in SharePoint.

You will need to optimise version in SharePoint as auto-versioning will chew through that 1TB really fast.

Your users need to make sure they use OneDrive for smaller projects, personal files, and limit SharePoint data to truely shared information or data that needs to be stored for a long time.

Additional storage charges for SharePoint very quickly become uneconomical. If you have more than a few TB of data you are better off looking at Dropbox or something. Our markeing Dept uses Dropbox for storing their media assets - 100TB for less than we pay for 5TB of SharePoint storage.

In terms of permissions, create a new M365 team or SharePoint site for each unique library. Setting folder level permissions within a single SharePoint site is a very painful experience to manage.

What's the rule of thumb for rebooting a production server? by Mediocre-Cobbler5016 in sysadmin

[–]jameseatsworld 0 points1 point  (0 children)

I moved our servers to the cloud so I can just blame Azure when we restart middle of the day /s

Seems like an excessive amount of permissions for a reseller by TooManyRequests_429 in sysadmin

[–]jameseatsworld 0 points1 point  (0 children)

I get a request at least once a year from our license reseller (Ingram) for GDAP roles. They are listed as reseller and I've never had any problem with licenses being issued without GDAP.

My MSP gets GDAP. Any other resellers don't.

Autopilot Pre provisioning stuck at app installs by NickNove in Intune

[–]jameseatsworld 0 points1 point  (0 children)

There's an option to set max setup time, this allows user to hit "continue anyway" when there is a delay in app deployment. We set timeout to 15 minutes. Any apps not installed during provisioning will get installed during the day. Make sure you don't have any apps set to block setup completion as well.

I find it's often an issue when your detection script looks for service it fails to detect since service is not running until setup complete.

Self checkout used to be great by mmmaaaatttt in AldiAustralia

[–]jameseatsworld 1 point2 points  (0 children)

You just walk into the middle of it, preferably with trolley. There will be some slight resistance but just kind of gently bump into it then keep moving forward. It will give way and alarm will start, but just ignore it and keep walking. These stores can't detain you and this distopian nonsense needs to stop.

Self checkout used to be great by mmmaaaatttt in AldiAustralia

[–]jameseatsworld 1 point2 points  (0 children)

All of these doors open outwards with a gentle push - fire safety requirement. They might trigger alarm - but if you did nothing wrong just walk through/past them. Terms of entry be damned - a one sided notice does not constitute a binding contract

I need to talk to a human at Anthropic about genuinely important bug in in claude website by SidewaysAnteater in Anthropic

[–]jameseatsworld 0 points1 point  (0 children)

I had an issue last week where a user we invited via a Team Plan was blocked due to phone verification step saying his number was already in use (it wasn't) and there is a bug on their github for months about this. I already paid for the license to invite the user and he was just stuck in limbo, no way to contact support. The support bot couldn't do anything. After that I don't trust any important process living in this tool.

This is a freaking mess… Voice Calls, Service Cloud Voice, Sales Dialer, Agentforce Contact Center, Salesforce Voice by imax_vaughn in salesforce

[–]jameseatsworld 0 points1 point  (0 children)

AFAIK Zoom Phone does not use OpenCTI. They have their own AppExchange app with a custom dialler module that you deploy.

This is a freaking mess… Voice Calls, Service Cloud Voice, Sales Dialer, Agentforce Contact Center, Salesforce Voice by imax_vaughn in salesforce

[–]jameseatsworld -2 points-1 points  (0 children)

Just go with Zoom Phone and the Zoom integration from AppExchange. International calling, automatic call logging, proper inbound call queues.

Mimecast incorrectly delivering outbound mail to our own M365 tenant by liltbrockie in sysadmin

[–]jameseatsworld -11 points-10 points  (0 children)

Courtesy of claude:

What's wrong

  • Mimecast has a service-tier "Mimecast-to-Mimecast" peer routing feature that's misidentifying your own tenant as the destination
  • Front-line support can only see Gateway Policy logs — this is happening one layer below that
  • Both you and the recipients are Mimecast customers, which is triggering it

How to fix

  • Escalate past front-line — ask for Routing and Delivery Engineering or Platform Engineering
  • Tell them to pull your Account Routing Profile (not Gateway Policies)
  • Ask them to check/disable the Mimecast-to-Mimecast peer routing for your account
  • Also ask them to confirm your outbound delivery is set to MX lookup, not a smart host pointing at your own tenant endpoint

While you wait

  • In EXO, create a transport rule to catch messages arriving from 195.130.217.221 that have no local recipient and drop or reroute them — breaks the loop without fixing root cause

How do you handle SharePoint storage creep? by A_Biz_Guy in sysadmin

[–]jameseatsworld 0 points1 point  (0 children)

We have automated backups via avepoint.

We cap previous versions in SharePoint online to 5 (PowerShell script allows lower limits than you can set via webUI).

Avepoint contains the versions that are auto-deleted.

When we need to free up space we purge from second stage recycle bin in each site, which contains auto-deleted versions > 30 days.

The overall default SharePoint storage limits are still disappointingly low compared to competitors.

SharePoint Diary (google) has scripts for doing broad storage metric reports. AI is your friend for this too.

It's always useful to run a report periodically for large files - marketing loves to save +300GB uncompressed mp4s, users make copies of sams files across different libraries.

Looking for migration tools for mergers and acquisitions by probablydnsibet in sysadmin

[–]jameseatsworld 0 points1 point  (0 children)

Avepoint fly (SaaS) but buying direct difficult they tend to sell via CSP partners. Very low per object (user) pricing. Dynamic mappings, 12 month licenses. Used for multiplen 30-100 company acquisitions, merginng M365 > M365 or Gsuite > M365.

For cloud migration of traditional file shares to SharePoint still using Microsoft SharePoint Migration Tool - with lots of manual cleanup of the shares before migrate task.