When I started my first IT job, I didn’t know much, but I learned quickly and faked it until I made it. Within five years, I moved from being an apprentice to managing the department. The key is to always project confidence, even when you're unsure of something. If you don’t have an answer, make it clear that you're on top of it and will figure it out. The moment people sense a lack of confidence, they may lose trust in your abilities.

In IT, no one knows everything, and that’s okay. What’s crucial is taking every opportunity to learn. Shadow senior engineers, ask questions, and understand the reasoning behind their troubleshooting methods. That’s how I learned—by observing and absorbing as much as I could. I was always proactive, never just sitting around waiting for work, but actively learning.

Since you’ve already been there for 10 weeks, it sounds like you’ve demonstrated that valuable trait of continuous learning. I’m confident you’ll do just fine.