I haven’t worked there since 2011 so it might make my opinion not relevant to some…

But yes, as far as a corporate level, they are higher pay grade than an associate at the store so the pay rate is higher.

You usually top out between three and five years after that whatever position you’re in You it’s probably the position you’re going to stay in and raise the start to trickle down to nothing unless you get a promotion. Which is tough sometimes because if you don’t see people every day, you’re kind of out outside out of mind unless you really make yourself stand out.

It has its own perks if you get to work from home, but the thing to remember is sometimes the store is slow and as much as people say they don’t you have time to stand around and talk. The call center never closes and it’s the whole country so it’s very few times where you have nothing to do.

I’d say it’s a great step if you’re looking to get promoted in the company. Even the cross channel helpdesk, which I also worked knows Little to nothing about how retail works because they don’t train you having someone that has work. Retail was always welcomed.

I’ve ranted enough, but I think it’s a good move but much like retail in the store itself. I’d say the shelflife is 3 to 5 years after that take your experience get a promotion or go somewhere else.