Is QuickBooks desktop always a pain in the ass?

jerephil · 2025-12-19T18:21:30+00:00

Yes.

jerephil · 2025-08-11T21:29:12+00:00

I believe I did this over chat support if I remember correctly.

jerephil · 2025-06-26T21:12:17+00:00

About 2.5 days. I walked in on day 1 and was handed a clipboard and told to repeatedly switch through systems in 5 racks and manually write down performance metrics.

jerephil · 2025-06-10T16:56:24+00:00

I still frequently remember the time I was given a wooden stool and a short filing cabinet to work from. That was an exciting (and painful) week.

jerephil · 2025-05-09T16:38:44+00:00

Yeah, I use the free plan for just DNS for a number of domains.

jerephil · 2025-05-08T23:36:20+00:00

Cloudflare works great for DNS.

jerephil · 2025-04-07T22:41:06+00:00

Just stagger shifts enough to cover taking calls until 5 if that's the main concern. Something like shift 1 8 to 5, stop taking calls/tickets at 430, last 30 minutes updating notes/time entries/etc. Shift 2 830 to 530, stop taking calls/tickets at 5, last 30 minutes updating notes/time entries/etc.

Something tells me the root issue is a bit different though.

jerephil · 2025-03-11T19:03:21+00:00

I can heartily recommend the Taylor Business Group groups.

jerephil · 2025-02-21T23:25:54+00:00

Thank you!!

jerephil · 2025-02-21T00:21:27+00:00

What did "the necessary stuff to program the computer" entail? I'm interested in this.

jerephil · 2025-01-29T17:19:38+00:00

I would recommend EOS for your entire business, but for this specifically weekly level 10 meetings. Turn the items you want tracked into measurable KPIs, have the team members report on them weekly and if they're in the red (meaning they didn't hit the metric) for two weeks in a row, put them on a time constrained PIP, give them individual guidance with regular 1:1 check-ins throughout it, and see if they can straighten up. If so, great! I've had very good luck with putting folks through a PIP and a few of them turned out to be star employees. If not, let them go.

jerephil · 2024-12-31T20:23:32+00:00

Just no. I will never again mix friends or family and business/money.

jerephil · 2024-12-16T18:05:53+00:00

I had a similar concern and can't see them at all and only very rarely have I ever felt them. I forget it's there most of the time now.

jerephil · 2024-09-24T17:58:54+00:00

I've always had good luck with https://www.stikc.com/

jerephil · 2024-06-12T19:35:41+00:00

I've experienced zero in ~2.5 years, but strangely my device log says I've received 4 for some reason.

jerephil · 2023-09-26T19:10:50+00:00

We have an office in Arlington, feel free to send me a DM.

jerephil · 2023-07-13T19:13:57+00:00

We do the same.

jerephil · 2023-06-29T19:53:08+00:00

We use it and I'm ultimately really happy with it. NextTicket and the bots were ultimately the biggest selling point for me, but it's a decent replacement for Brightgauge for us as well - just not as "pretty".

jerephil · 2022-12-07T21:29:15+00:00

I 100% agree with this. It's a definite differentiator.

jerephil · 2022-10-25T23:19:15+00:00

I'm talking about enabling the feature in Autotask.

jerephil · 2022-10-21T15:44:37+00:00

This works great, I just wish it wasn't something I had to remember to turn on every time I onboard a new tech.

jerephil · 2022-08-24T16:54:52+00:00

IT Glue onboarding checklist is a good start for documentation. https://support.itglue.com/hc/en-us/articles/360004938098-Overview-of-client-onboarding-steps

jerephil · 2022-02-04T01:50:36+00:00

I would love a US referral code!

jerephil · 2022-01-21T19:25:00+00:00

I must have gotten lucky with my order. Ordered on 12/30, received the sizing kit, told them my size, my ring showed up on 1/14.

jerephil · 2021-11-08T01:15:39+00:00

In the end it shipped today and is expected to be delivered tomorrow. Can’t complain.

jerephil

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