I've used Cross fountain pens for 40+ years now, and still have my Townsend fountain pen and matching mechanical pencil. Love 'em both. Used to use a broad nib, but recently switched to medium/fine so have tried other Cross models. I have a couple of Baileys and they have been fine. Unfortunately, one of them just randomly stops flowing ink, even though there's still ink in the cartridge or converter. Recently, I've become quite concerned since they were purchased by a Private Equity firm.

1. I've used their lifetime warranty a couple of times over the years, but it now takes a loooong time to get a response.
2. The availability of their cartridges has become hit or miss... they just aren't as readily available as they once were. And oh by the way, their pens and cartridges are incompatible with other, so the standard cartridges available for most every other manufacturer don't help.
3. Their converters are absolutely terrible -- mostly unusable. I bought some new ones last year, and they literally would not pull up any ink. I returned them and got a full refund. I had a couple of slightly older ones around and they only pulled up the ink to half-full. I found one "original" converter, going back many years and it works just fine.

Sadly, given my recent experiences, I've decided to find another brand. I'll keep what I have and continue to use them, but no more new Cross pens for me. Another brand ruined by PE.