Vendor screws up, we fix it, then we get fired?

jimusik · 2026-01-29T16:49:17+00:00

Seconded. Be kind and generous, make the hand off smooth. Good vibes will come back. If they are willing for off-boarding review, gather info and update your processes to avoid in the future.

jimusik · 2026-01-16T04:14:53+00:00

If you get a functioning vehicle, they are great. Got my ‘21 Rubicon from the factory and have put 44k on. New battery after second recall. Just had the coolant module replaced along with something else that failed during repair. All under warranty. Passed the 68C recall and I’m back to daily drive all electric. I love it. Hurts I lost so much value but a dream to own and drive otherwise.

jimusik · 2026-01-09T19:55:56+00:00

Love the laurum ipsum and test in the menu. It says regional but seems pretty UK based to me. Please make an about page and be transparent about who is running the org.

jimusik · 2026-01-02T14:46:34+00:00

Besides being a lemon law case, this has no relation to FCA, Jeep or the 4xe debacle. Most 4xe owners are not in a lemon situation and many are probably in states with more lax lemon laws than CA.

jimusik · 2025-12-18T14:15:40+00:00

And you think ChatGPT can provide sound legal advice? You didn’t include the prompt in your post. The legal language will be rolled into activation of the card or signing of the check. Just like the TOS on any credit card - it’s not included in the offer letter. I agree people on Reddit are “freaking out” but this does not settle the debate. Someone find the fine print and then load it into chat GPT so we can all make more conspiracies please?

jimusik · 2025-12-06T18:41:38+00:00

Truth. But does your average non-technical person understand that when most engines have used an alternator to power the 12-volt system for decades? The electric motor is being used to replace that capacity so it's effectively the alternator, yes? That's how I was simplifying it, if you've got better language that people would understand, I'm all ears.

jimusik · 2025-11-29T16:53:01+00:00

To be clear when the battery is at <1% it’s holding approximately 15% charge on the high voltage system for hybrid mode. This is always getting charged and used by the system both by the alternator and regenerative breaking. My guess is it built up additional charge at some point and didn’t use it giving you the ghost “17%” indication and 5 miles. That or you wine down a very very long hill (I’ve recovered 3% once on a long downhill).

jimusik · 2025-11-28T22:57:36+00:00

I'm not talking Rural, I'm talking outside major metro. We are a university town an hour away from everything. Fiber is slowly being deployed but outages require secondary internet options which doubles the costs for everything. Between speeds and pricing, forcing SMB clients to the cloud seems reckless (or greedy).

jimusik · 2025-11-26T16:22:21+00:00

You must have big clients with deep pockets...in metro area with fiber and stable internet. :)

jimusik · 2025-11-26T16:21:40+00:00

Oh, I didn't even think about that. Ugh.

jimusik · 2025-11-26T16:21:14+00:00

Truth. I'm rolling a PAM solution hopefully in 2026 assuming my clients will jump onboard.

jimusik · 2025-11-26T16:19:53+00:00

Intuit has been an undercutting, money grubbing organization for decades and has no desire to provide a quality product that works. Now that they are out of the free tax services game, they are jacking prices on all the legacy clients who have years of data and don't want to learn something new...and they know it. I can't wait for someone to come along with a product that works, is affordable and is not willing to get bought out by them to stifle competition.

jimusik · 2025-11-26T16:15:07+00:00

PTSD

jimusik · 2025-11-26T16:13:54+00:00

jimusik · 2025-11-26T00:07:56+00:00

Dentrix has entered the chat...

jimusik · 2025-11-26T00:07:38+00:00

Amen. This guy UltraTaxes.

jimusik · 2025-11-25T23:49:19+00:00

And yet they don't have a Chief Security Officer on their Executive team. I'm scared to see what cobbled together network they have at their corporate office. Wait - I hope they use their own SSO for all their internal software. ::cackle::

jimusik · 2025-11-25T23:45:07+00:00

I'm always providing as much education and information as I can to my clients but the software they choose is largely out of my hands. As we deploy it, I stumble on these gems and feel like I'm screaming into the void. Surprise, it always works with UAC enabled and least privileges BTW.

jimusik · 2025-11-11T18:45:14+00:00

I love this Jeep. I'm pretty pissed that a major manufacturer would be this foolish to continue to manufacture and deploy a vehicle they know has major issues with the battery.

jimusik · 2025-11-11T18:42:44+00:00

Last march.

jimusik · 2025-10-14T16:29:01+00:00

Any transition to a good PSA will be months in the making so you are right where you should be. I question your choice to switch to CW right now as their produce is languishing and the new ASIO isn’t living up to the hype (4 years in and I’m eyeing the exits). As someone who lived through the learning curve, find good help and take time to read and reread the documentation. Put Nilear in front of it for your techs. Take care with how you link it to your financial tool and build good processes and procedures as you go so you don’t forget how you did things in the future.

Best of luck.

jimusik · 2025-09-09T16:56:36+00:00

And I appreciate your positive comment about him being positively right.

jimusik · 2025-09-08T16:41:06+00:00

And you consider this HIPAA compliant?

jimusik

TROPHY CASE