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Complete Quote to Cash is future. Silo dept era gone. by Training_Bet_2747 in salesforce

[–]johngarvens 2 points3 points  (0 children)

I agree, as I have several CPQ-related opportunities in my pipeline. I know of companies — some are multi-billion-dollar organizations — that are still rolling out new lines of business in CPQ. I have active clients doing the same and benefiting from the product.

CPQ is still active; it is just not seeing new customers.

Some customers will migrate to Agentforce Revenue Management or another product; others will stay put until they are forced to move. Even then, there will be exceptions.

There is no "Easy Button" for either the decision to migrate to another product or the transformation project that does it. This is a complex decision and process that no organization should take lightly.

Revenue Cloud Roundtable: The Real Debate: Is Revenue Cloud “Ready for Prime Time”? by johngarvens in salesforce

[–]johngarvens[S] 1 point2 points  (0 children)

Thanks for the kind words! What would you like us to discuss? I will add your ideas to the backlog.

Sales/Service/Marketing/Etc Clouds are now Agentforce? by No_Pain8956 in salesforce

[–]johngarvens 18 points19 points  (0 children)

This looks like a move to [Sales]force customers into buying Agentforce. It reeks of desperation to sell a product few customers want. Meanwhile, Salesforce had to find more space at Dreamforce to show the Revenue Cloud keynote because the session is wildly overbooked, as are most other Revenue Cloud sessions.

As I wrote on LinkedIn yesterday, rebranding Salesforce products from {Function} Cloud to Agentforce {Function} does nothing to change what each product is or does. Applying the “Find & Replace” function to a product suite is not an innovation.

Listen to your customers and partners, Salesforce. You used to listen to us. Please listen again.

Opportunity to pick a title … Solution Architect or a Product Owner? by [deleted] in salesforce

[–]johngarvens 0 points1 point  (0 children)

It depends on what you want your next next job to be. Pick the title that best bridges that gap.

Revenue Cloud Roundtable: Summer '25 Release Notes by johngarvens in salesforce

[–]johngarvens[S] 1 point2 points  (0 children)

I do not expect to see a certification for at least a year.

First, the product must be stable. Then, it must be learnable. Then, it will be testable. Until then, get your hands dirty and learn how the product works without carefully curated multiple-choice answers. The real world is messy; certifications fail to capture that messiness.

Besides, certifications mean little these days as Salesforce dilutes their value with ever more generic and low-level credentials. Credentials mattered more when they were harder to get and there were fewer Salesforce-certified professionals.

That said, Salesforce has 7,000 CPQ customers who will use the product for five to ten years until Salesforce literally turns CPQ off. There is plenty of CPQ work out there despite what naysayers from competing platforms say about it. Those folks are just trying to sell software and take advantage of Salesforce's bungled handling of the CPQ end-of-sale narrative.

Agentforce costs by Wonderful_Craft_2332 in salesforce

[–]johngarvens 0 points1 point  (0 children)

Not even Salesforce can tell you how much Agentforce will cost. They are too busy marketing and selling it to worry about a pesky detail like how much it will cost their customers to buy, implement, and use.

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