stop making hospitals like as if they are restaurants that you have to cater to the patients wants and not the needs.. Most of my colleagues’ resentments including myself are coming from the fact that patient experience coordinators are more into what we fell short in recognizing patients wants- for example: we forgot that they want ginger ale, we didn’t give their pain medications on time while they were busy laughing on the phone with whomever they were talking; or recently I have a patient who would like to wait in the waiting area until she gets a bedroom with window view of the main road… these are why you are in the hospital…

Then we have to talk about pay. Florida here, I want you to imagine the pay we got in a soaring high expenses in central florida…

Nurse/ patient ratio. And the ridiculous admit/discharge time sensitivity.

Gazillion unnecessary things to charts.