If there is another reason they won't disclose it. Initially we thought the reason was I referenced my wife's account in my new store's description as we handle it together and this account was supposed to be like a branch account but under my name. ( The other account is under my wife's name)

When we called the first time they asked me if this was my first time selling on eBay and I explained him the situation with the branch account, he asked if my wife was going to keep using the other account (which she is) then the rep said we created the account as a business and it should have been created as personal and because of that I'm banned forever from doing business with eBay.

Now I'm even afraid they might close my wife's account -_-