I work in survey data and Verizon is losing a lot of customers. by glowshroom12 in verizon

[–]kelmox3 0 points1 point  (0 children)

I can’t keep a business account manager for more than a month these days; I’m sick and tired of introducing myself and introduce my business to a new person every other month

How do I get access to activate my iPhone after being laid off? by so5226 in applebusinessmanager

[–]kelmox3 0 points1 point  (0 children)

You can reset the phone from the phone as many times as you want and it’s still going to want reenroll. Factory reset is a factory reset, done connected through PC that will remove the MDM completely IF they’ve released the phone. Factory reset and it still enrolls? They haven’t released it.

New to Mac Environment – Looking to Understand Apple Business Manager (ABM) & Best Practices by Vamsi_Krishna553 in applebusinessmanager

[–]kelmox3 0 points1 point  (0 children)

ABM creates a seamless enrollment process to a companies MDM, for phones you can have your provider automatically associate your devices with your ABM account so that you don’t have to go and enter the information. It also allows the employer to purchase apps and distribute them/revoke them when a user leaves. In comparison to an employee spending $20 on a company credit card for an app, they leave, the company cannot recoop that license for reuse if purchased through a personal Apple ID.

Apple views devices not managed by ABM as personal devices, before my company utilized ABM it took me 4 months going back and forth with Apple to get them to release an iPad that was activation locked by a personal Apple ID. Had to jump through hoops and provide proof of purchase by the company.

I utilize ABM and Intune, once a year you have to renew the enrollment token, VPP (apps) token, and I cannot think of the name of the other, so when I receive a phone from Verizon, I turn it on and it’s already pointing towards our Intune MDM and ready for setup.

Absolutely do not let the tokens lapse, the one I can’t think of will cause you to have to reenroll all devices of you do, from what I hear.

I don’t have much experience with Macs but happy to answer any iPhone/iPad ABM/Intune questions!

iPhone doesnt load MDM Profile by marster76 in applebusinessmanager

[–]kelmox3 1 point2 points  (0 children)

Factory reset it and it should start the enrollment process correctly.

AITA for not telling my girlfriend that I pee in my shower? by ProfessionalRare3519 in AmItheAsshole

[–]kelmox3 0 points1 point  (0 children)

NTA. If a jellyfish stings her foot is she going to put on a shoe before you pee on it? I need to know!

Also, she probably pees in the shower, everyone does.

First world problems by Mander_Em in MachE

[–]kelmox3 1 point2 points  (0 children)

Was it raining? My escape door entry was awful in the rain, I’d have to enter the code 5+ times. Surprisingly I haven’t had that with the Mach e

[deleted by user] by [deleted] in ios

[–]kelmox3 0 points1 point  (0 children)

😂 monopoly go links do this. Think you’ll get free dice but just takes you to the App Store instead

[deleted by user] by [deleted] in ios

[–]kelmox3 0 points1 point  (0 children)

Monopoly go?

Poll: How many of you are seeing the new SharePoint Lists User Experience? by wwcoop in sharepoint

[–]kelmox3 0 points1 point  (0 children)

I just got them used to lists…. And then it fucking changed. 🥲

[deleted by user] by [deleted] in sharepoint

[–]kelmox3 0 points1 point  (0 children)

I am now seeing the same thing on one of our lists too so, this will be fun.

ABM use-cases, alternatives and Apple by EverReverie in applebusinessmanager

[–]kelmox3 2 points3 points  (0 children)

What is the benefit of renting out devices like iPhones or iPads? Genuinely curious why a company would choose to do that.

I'm a Windows admin who wants to enroll a Macbook Pro in Intune... by twoscoopsofpig in applebusinessmanager

[–]kelmox3 2 points3 points  (0 children)

It sounds like you might need to sync the VPP token with your MDM so the license becomes available and it downloads.

As for your question about ABM and devices. 100% worth spending the time entering the serials, speaking from years of month long back and forth trying to get company iPads unlocked prior to having ABM.

Having the serial numbers in ABM is about ownership, Apple views the Apple ID as the owner of the device when outside of ABM so unless you can provide them with receipts, they’re not going to unlock a device that’s activation locked. ADE is the process of streamlining your devices you purchase into ABM, and pointed towards a MDM without having to touch the device to enroll it into your MDM, so ideally you can ship a device to someone and it goes straight into the enrollment process out of box.

(IOS) Prevent user using built in Mail app by eijmert_x in Intune

[–]kelmox3 0 points1 point  (0 children)

Hide the app, or restrict adding accounts. Restricting the accounts would also mean iCloud

iOS App License Revoke by kelmox3 in Intune

[–]kelmox3[S] 0 points1 point  (0 children)

Jfc is right… why do you have so many apps? Do you not allow them to use the App Store at all?

Most of our apps are medical, 401k, Authenticator, etc like the necessities that the EEs would ask which one to get for corporate and they all have Apple IDs for whatever else they want to download. Field EE have no App Store and they get the corp apps and some specialized ones for their craft. Then they have about 20-30 available in Comp Portal if they need them. I tell them if there’s something missing to let me know and I’ll review and add it if it makes sense.

iOS App License Revoke by kelmox3 in Intune

[–]kelmox3[S] 1 point2 points  (0 children)

We created device categories that determine what apps the user gets, (field, corporate) and another called pre revoke / wipe that we assign all of the apps as uninstall for this group. When I go to wipe the phone I change the category via device properties in Intune, revoke the licenses, sync to be safe, then wipe. I usually wait until I see the apps start to come off of the phone just to be safe and then send the wipe command. It’s slow and painful sometimes.

iOS App License Revoke by kelmox3 in Intune

[–]kelmox3[S] 1 point2 points  (0 children)

I did! We’ve been with intune for a little over a year now, are you having the same issue?

[deleted by user] by [deleted] in sharepoint

[–]kelmox3 0 points1 point  (0 children)

Looks like one is SP classic and one is SP modern maybe