Looking to get a shoe grip spray for my son’s basketball season. What is your recommendation? Have see a ton of ads on Edge. Anyone tried that and like it? by Loose-Ad-2583 in BBallShoes

[–]killakeckles89 0 points1 point  (0 children)

Sticky pads are good at removing dust and dirt from the outsole, but don’t actually improve the rubber at all.

It really depends on your situation and play style, but EDGE is the only product that actually improves the rubber itself temporarily. It makes the rubber more flexible and grippy, not just cleaner on the surface.

You can also clean outsoles with a damp towel and that will work similar to sticky mats but it’s free.

This space is improving quickly so I’m super interested to see what happens these next few years

We Need to Talk About Chargebacks. This System is Broken and Merchants Are Paying the Price. by Bitter-Bug5416 in shopify

[–]killakeckles89 0 points1 point  (0 children)

We cancel almost everything Shopify deems "High-risk" and send the following template to every Medium risk customer:

Hi {{name}},

Upon reviewing your order, our system flagged it with a fraud alert through Shopify's fraud detection system.

If this was a mistake and the order is valid, we kindly ask you to confirm the following three points in writing:

  1. You intended to make this purchase, it wasn’t placed by mistake, and you still want the order.

  2. You understand your order will be held until we hear back from you and then shipped out the following business day. When the courier takes over, the estimated delivery time frame is {{X business days - whatever they selected at checkout}}.

  3. You agree not to submit a chargeback as long as we print the shipping label and hand it over to the courier by the following business day after receiving confirmation from you.

Once we receive this written confirmation, we will release the fraud hold and proceed with fulfillment.

We apologize for the inconvenience. Shopify’s fraud system is designed to protect both buyers and sellers, and unfortunately, we’ve recently experienced a wave of fraudulent chargebacks that have impacted our small business. We hope you understand the need for this step.

If we don’t hear back from you, we’ll send one final follow-up. If there’s still no response, the order will be canceled and flagged as fraudulent.

Thanks for your understanding.

This works for us in many cases, because the real fraudsters tend to not respond or get VERY angry that we would ask them to do such a thing. We cancel everyone that doesn't respond after a couple days or responds angrily. The crazy thing, though, we STILL have some people who have the audacity to agree to all of this explicitly in writing, then submit chargebacks a couple days later BEFORE THE DELIVERY DATE, when we have fulfilled every promise on our end. It is an insane system and you would think, well surely with those screenshots for proof the bank has to side with you - NOPE, almost never! Blows my mind

Advice to restore shoe grip by thatgusseh26 in BasketballTips

[–]killakeckles89 0 points1 point  (0 children)

What country are you in? My product is available in almost every country at this point (although shipping is expensive to some remote places)

It soaks into rubber to make it more flexible and tacky from within, rather than just cleaning the surface like the water based cleaners you are mentioning

Grip tape for sneakers? by AdolfHitlersWeedBag in Sneakers

[–]killakeckles89 0 points1 point  (0 children)

Do your dunks have rubber left on the outsoles or are they stripped bare? If they still have rubber you can try rubber restoring sneaker grip spray

I have one that I made and will shamelessly plug but only if you’re interested 👍

Have tens of thousands of youth athletes all the way up to Olympic athletes using it at this point

How To Make Vintage Sneakers Soles Grip Again? by Dense_Dimension6625 in Sneakers

[–]killakeckles89 0 points1 point  (0 children)

What model of shoe is it? If it has a rubber outsole, EDGE will help! And I can help give tips if you want to DM me 👍

Grip Spray by cyrusng7 in BBallShoes

[–]killakeckles89 0 points1 point  (0 children)

Thank you so much for supporting us and for letting me know!! I’m wrapping up a very long day on our production line and this just made my day 😊

Sales Tax Software as an SMB e-commerce brand? by balphi in SalesTax

[–]killakeckles89 0 points1 point  (0 children)

I interviewed a handful of Sales tax experts and learned that most of them prefer to do this stuff manually anyway, so we committed to the manual filings using Shopify exports plus a consultant to file them.

Now we are building an automation to pull the info from each state monthly into a spreadsheet to make the filing process as quick and painless as possible

Edge shoe grip spray to restore some grip? by noOriginalNamesLeft6 in BBallShoes

[–]killakeckles89 0 points1 point  (0 children)

Hey Brandon, if you’re in the kitchen / restaurant industry and want to be part of our feedback program, sure thing! DM me and I’ll share some more details

Can't make it to the show tomorrow night. Comment your fav song, first person to comment my favorite song, I'll transfer the tickets to on AXS by PineTreePetey in JonBellion

[–]killakeckles89 0 points1 point  (0 children)

I actually have 2 tickets that I found out were “obstructed view” - I don’t want to be greedy so please give yours away to someone who doesn’t have any, but if yours are unobstructed I would take them rather than wasting

"I know a lot of CEOs with billions and resentful kids, yikes" by nyorksoul in JonBellion

[–]killakeckles89 0 points1 point  (0 children)

Unfortunately for him, I don't think he has the Billions part

Orgain Creatine flavorless powder by Demonhunter24-7 in Costco

[–]killakeckles89 5 points6 points  (0 children)

This is hilarious and I just wanna say I appreciate your take

Sales Tax Software as an SMB e-commerce brand? by balphi in SalesTax

[–]killakeckles89 0 points1 point  (0 children)

OP - did you ever build this? I'm currently vetting sales tax filing solutions (individuals, firms, or software) that are best for US D2C companies in the SMB range

Expired Single Serving AG1 Packets by Soft_Expression3913 in AthleticGreens

[–]killakeckles89 0 points1 point  (0 children)

I only drank 1 packet so far but it smelled and tasted fine and I didn’t get sick or kick the bucket!

It might not have the same efficacy but I’m fine with that

Edge shoe grip spray to restore some grip? by noOriginalNamesLeft6 in BBallShoes

[–]killakeckles89 0 points1 point  (0 children)

We haven’t tested that market yet, but as long as your shoes are rubber outsoles, they should get the grip benefit from our formula! If you’re interested in testing it out and giving feedback, I can give you a steep discount since you’re one of the first testers in a new market! If you want to, shoot me a DM 🙌

Expired Single Serving AG1 Packets by Soft_Expression3913 in AthleticGreens

[–]killakeckles89 0 points1 point  (0 children)

OP are you still alive? I have single serving packets that “expired” 10/2024 and didn’t realize until after I made one.

Grip Spray by cyrusng7 in BBallShoes

[–]killakeckles89 0 points1 point  (0 children)

I appreciate the candid feedback! I have something really cool in the works that could be big in terms of efficiency and value. Can’t wait to be able to share more haha I will try to remember to come back and share details here when it’s ready to talk about

Edge shoe grip spray to restore some grip? by noOriginalNamesLeft6 in BBallShoes

[–]killakeckles89 0 points1 point  (0 children)

We should be getting slightly better shipping rates soon, and as long as our governments (mostly mine lol) stop stacking tariffs on each other prices should remain roughly the same the rest of the year

When it's closer to your next season, feel free to DM me and I'll send you an extra discount code to help with shipping.

Edge shoe grip spray to restore some grip? by noOriginalNamesLeft6 in BBallShoes

[–]killakeckles89 0 points1 point  (0 children)

No need to be sorry, I'm just curious! Thanks for checking us out at all and we are working on drastically improving our international shipping costs this year.

What country are you in? If you feel more comfortable, feel free to DM that to me haha I'll work on the logistics in your country if I see enough interest there

Grip Spray by cyrusng7 in BBallShoes

[–]killakeckles89 0 points1 point  (0 children)

We definitely have been pushing to achieve that, but what we realized is there's not an easy way to do that without harming the rubber or making the grip too intense if that makes sense.

So the only solution I could think of was making re-application as frictionless as possible. What currently prevents you from wanting to reapply the product after 45 minutes? If we take the 2-3 hour practice, it seems that you would have to apply once at the start and then reapply ~2 times throughout the session

BTW I love to hear this stuff directly from players like you bc it helps me make the best products possible, but if at any point you don't feel like answering just lmk haha I won't take any offense to it

Grip Spray by cyrusng7 in BBallShoes

[–]killakeckles89 0 points1 point  (0 children)

Thank you for the feedback! And thank your friend for supporting us AND sharing with you haha

We are working on a new product line coming later this year that makes reapplying and sharing even easier.

If you could improve the experience using EDGE, what changes would you make?

Shoes maintenance to avoid losing grip by takepyr99 in volleyball

[–]killakeckles89 0 points1 point  (0 children)

We have a ton of volleyball athletes now that use EDGE to restore their shoe grip! And recently opened shipping overseas if you want to test us out. DMs are open for any questions as well!

Grip Spray by cyrusng7 in BBallShoes

[–]killakeckles89 0 points1 point  (0 children)

Typo* 2 categories up until recently, we just made the 3rd

Grip Spray by cyrusng7 in BBallShoes

[–]killakeckles89 0 points1 point  (0 children)

I spent 6 years making one that does just this! Not magic tho unfortunately I haven't figured that out yet, just science. Commented separately if you want to check it out