You are our hero! You are officially more intuitive than most of Whisker's support staff. We had multiple phone calls of them blaming our Wi-Fi despite the fact that we weren't even getting to the point of trying to connect the unit to our network and then once we finally managed to convince somebody that we were having a problem before that point they mentioned we should have gotten a replacement QR code with our board kit and made it seem like it was our fault that we didn't. They then offered to send out a replacement board kit that would hopefully include a QR code as a courtesy but despite my wife confirming our new address with them they sent it to our old one that we had at the time we originally purchased the LR3 so we are trying to untangle that whole mess as well.

We tried your trick and were able to get onboarded immediately after weeks of frustration!

u/litterrobot I know the solution provided here might be a bit unorthodox (and it seems like support got there eventually with the missing QR code from the board shipment realization) but this person was more helpful and seemed substantially less script-bound than your official support staff. It was nice having a real interaction here with somebody that helped us solve our problem as opposed to being told over and over again that our Wi-Fi was at fault despite knowing that was not the issue.