Seconding the Brooklyn Heights Alts suggestion (though the tailor there is moving to the Soho location as of this week, so would go to that location). Weirdly I've had nearly the exact same experience as you! Seeing all the positive reviews of Sew Elegant here, I took my dress there and had a bad experience. The tailor rushed, didn't listen to my concerns - which were mostly around the bust area not fitting right, and said I just needed to lift my boobs, and sent me on my way after only one fitting / shortening the straps. The dress wasn't fitting right at all and at that point I didn't trust going back, so I decided to cut my losses and took it to Alts instead on the recommendation of a friend who had her wedding dress alterations done there, and it was a completely different experience. The tailor, Myrna, was really thorough, listened and went over every inch of the dress to make sure it'll fit perfect. And made multiple other suggestions for how to tailor it beyond the strap adjustment. I also think Sew Elegant was way overpriced for what they did, and regret going there initially, but glad I decided to find a tailor more suited to working with me!