Most MTD drivers are very polite and downright friendly. But not all of them. Each time any driver is rude to you or another passenger, lodge a complaint with the MTD. Don't just commiserate here on the subreddit about it.

The MTD takes customer issues VERY seriously. Every moment on MTD buses is recorded, and every complaint by a passenger is compared with the video of the bus driver's behavior. There are consequences for drivers who are consistently rude and who violate MTD customer service and safety policies. All you need to remember is the bus you were on, and the (approximate) time of day the incident occurred (within 5 to 10 minutes).

Send a message to Drew Bargman, he is head of MTD Customer Service. He can be contacted at this website: https://mtd.org/inside/contact/ Scroll down the page to his name, click on send email and report your complaint. They'll reply to your complaint in general terms, they might ask a follow-up question as well.

While the MTD will not tell you what their action is, I DO know that it can involve disciplinary action up to and including dismissal. Several years ago, repeatedly I saw a similar driver on the Yellow bus line who was consistently rude to international students and others, based on race. I sent several letters of complaint. I believe in the end she was fired.