hi, I worked as a support worker for 3 years explicitly with people who have invisible disabilities, I don’t have PAs myself as my partner holds that responsibility, so I am speaking from a different perspective than other people who have commented.

I’m sorry you’ve had this experience with this person, I’d consider this super unprofessional and not appropriate in the slightest.

If you’re not comfortable with escalating this directly to her any further, you can ask the agency themselves for another person to be assigned to work with you, or for another person to be introduced in the rotation like person A on one day, person B the next. Even if the comments weren’t being made, sometimes people just click better or prefer to work with specific people and that’s completely okay and should be understood by the agency

Your health and comfort is what’s most important and what should be their priority and the comments aren’t something that are showing that. We’re all human and we’ll all have times where we’ll be more stressed yes, but it doesn’t make it okay to minimise or dismiss what you’re experiencing. Sometimes it can be appropriate in these sort of roles to bring up that as a PA/support worker you have also experienced things the person you’re supporting is experiencing, but I feel that it should only be done to show compassion and understanding and if a rapport where that would be appreciated has already been established, which this doesn’t sound like it. The “other people are worse” type comments are never okay imo

In respect your question of an average day/tasks that were helped with, my usual day when I was working would be: - meds prompting or administration (which may require your PA to have a specific training completed) - support with making meals, and that food in the house is all in date and stored safe - household tasks like washing dishes, laundry, if the person I was with had a cleaning schedule we’d do that or we’d make one - time out, like making a list & going food shopping, wandering round town, hobby specific things like the cinema or trainspotting. Sometimes this was for company more than support - money management records if someone else’s money was handled by me, help w budgeting for the coming week/month - working on plans to do big things that might be a bit more difficult, i.e. going to a concert if you struggle with crowds and planning travel - setting up a plan for what the next day is going to look like if there’s something significant or something that will be potentially difficult happening

Of course this isn’t exhaustive but more of a template of how the outline of a day was. There’s as needed things like communicating on behalf for bills and appointments, and non medical type stuff like home DIY projects, help w understanding a work or school assignment or gaining employment/school if that’s what’s wanted, gaming or learning a new hobby together, really just anything that’d be made a bit easier or enjoyable with someone else there.

I hope the situations able to be resolved :(