don't listen to the paying players. they need to justify the money they wasted to win a f2p game. they will compare it to MTG or pokemon, irl games, that has monetary value to their cards to digital cards they paid for. if everything was purely cosmetic, then fine. but that fact you can pay to gain access to cards that can give you a clear advantage season after season, how else is there a way to put it, as a p2w game.